We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cambridge Hotel Medan

Traveler (382)
Room & Suite (138)
Dining (73)
Certificate of Excellence

About

#5 of 93 hotels in Medan
Location
Cleanliness
Service
Value
Certificate of Excellence
Cambridge Hotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall. We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be.
Read more
Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Trendy
861Reviews
10Q+A
100Room tips
Traveler rating
  • 305
  • 374
  • 110
  • 44
  • 28
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Great Rooms Great Pricings Breakfast buffet was good with loads of variety Massage service cheaper than the outside A Mall next to it Indian Street right across Great Top Floor Bar with MEdan City VIew and Live Band
Read more
Response from CHM0919, Manager at Cambridge Hotel Medan
Responded 2 days ago
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit! With hospitality regards, Hotel Management
Read more
Our company hire the Ballroom for our event and I would say everything was handled proffesionally!! From the sales personal, Ms.Nella with her great and proffesional service throughout the booking and arragement, super fast response. we had a good deal! on the day of the
Read more
Response from CHM0919, Owner at Cambridge Hotel Medan
Responded 2 weeks ago
Warmest Greetings from Cambridge Hotel Medan! Thank you for choosing Cambridge Hotel Medan as your preferred Hotel to handle your event in Medan, and for sharing your kind appreciation with us! We are pleased to read that you enjoyed your event with us, and particularly value our Ballroom and location. Your comment on the service provided by our staff is most gratifying. It is encouraging as our guest's satisfaction is our primary concern. Thank you for your kind patronage, and we hope to have the pleasure of welcoming you again at Cambridge Hotel Medan! Best Regards, Management of Cambridge Hotel Medan.
Read more
My journey start from 25 - 28 March mean the present time review still here for the last night (actually during 23-25 March in Aryaduta Hotel). I made change to this hotel as thinking that will be better than aryaduta hotel which crowed from most Indonesian family group. I had
Read more
Response from CHM0919, General Manager at Cambridge Hotel Medan
Responded Mar 28, 2019
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! It has been our great pleasure to welcome you at Cambridge Hotel Medan and thank you for sharing your feelings about your stay with us. Thank you for bringing to our attention the problem you have encountered during your visit in our hotel. Your remark has been carefully noted and we can assure you that the necessary steps have been taken to avoid such inconvenience in the future. Please rest assured that appropriate action has been taken to improve the quality of our products and services to better meet the needs of our guests. We look forward to welcoming you back in the very near future and in the meantime, if we may be of any further assistance, please do not hesitate to contact us. Best Regards, Management of Cambridge Hotel Medan
Read more
Hotel is situated in the city. Room is clean and recommended for short business trip. Cambridge mall is just next door. Other than basic shopping items there is good choice for food whether is course dinner or just a simple cup of coffee. There is live music played by good local
Read more
Response from GSBM, General Manager at Cambridge Hotel Medan
Responded Feb 7, 2019
Dear Mr. Xavier R., Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit! With hospitality regards, Hotel Management
Read more
I am staying in the hotel since 3rd February to celebrate Chinese New Year with my family. This hotel has a bad services in my opinion : 1. Called housekeeping several times to ask extra towel, iron & iron board but the person who pick up the phone was not friendly plus she
Read more
Response from GSBM, General Manager at Cambridge Hotel Medan
Responded Feb 7, 2019
Dear Valued Guest, Thank you for posting your review on TripAdvisor with regards to your stay with us at Cambridge Hotel Medan. It saddens us that during your recent visit you experience such inconvenience, which happened unusually in regards with our standard service. Herewith, please accept our sincere apologies, and we believe that all the issues have been well reconciled during your stay. We take your feedback on board very seriously and have shared with our Team members for corrective matters and action planning. We do hope that you will in due course provide us with another chance to welcome you back to Cambridge Hotel Medan, as we look forward to this opportunity in the near future with the focus to restore your confidence in our team, quality standards and service excellence. Kindest Regards, Hotel Management Team
Read more
Previous
PRICE RANGE
$54 - $71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand swiss-belhotel medan hotel medan
FORMERLY KNOWN AS
Grand Swiss-Belhotel Medan
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
242
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing