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Hotel Polonia

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Hotel Polonia
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53 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

This is my second stay at this hotel, the value of service and facilities we got are might be more than the bills we pay. A comfort bed with one extra pillow. The great hospitality of their staffs. We do believe, from many hotels that we ever visits in this town, Polonia Hotel is the only hotel provide breakfast menus... More 

Helpful?
Thank Richson O
Doha, Qatar
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 23, 2016 via mobile

I gave this hotel the benefit of the doubt when seeing its reviews.. i saw their photos online and thought this looked like a decent hotel. got into our room, first impression was, nice design & furniture set.but then found bedsheet and pillow covers and blanket had stains on them and we asked for them to be changed, and they... More 

Helpful?
Thank Nurul Y

Travelers are raving about these Medan hotels

Medan, Indonesia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 8, 2016

At first sight, especially if you are that one of "judge the book by its cover" you wouldn't love it. As a neo-minimalist hotel lover, I thought this hotel will be that kind of "dirty" and dirty plus spooky. Then as I heard a review of my superior about many goverment employee, even pilot and stewardess spent their night here,... More 

Helpful?
Thank Eru K
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 8, 2016 via mobile

I stayed for 3 nights there, when i am check in i asked for the better room in condition, when i entered the room i found out the bathroom's door was lock from inside. I called the reception and they immediately solved this for me. One of the button for light is disfunction so i need to sleep with lights... More 

Helpful?
Thank HenkyFoo
Kuala Lumpur, Malaysia
Level Contributor
116 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 13, 2015

Hotel has been in existence for a long time. Its time to do some refurbishment of guestrooms & restaurant. Lobby size is limited and unable to cater large crowd. The staff needs to learn more English to cater & communicate with foreign guests. Breakfast just average and restaurant reasonably size to accommodate breakfast guests. Hotel entrance facing main road &... More 

Helpful?
1 Thank HO D
singapore
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 6, 2015 via mobile

hotel look oke...soon you are in the room..i can not find bath towel..asking 5x..and waiting for almost 1 hour...room 708..was so noice..asking to moved take 1 hour+..room service was bad...you can not sign in the room..have to pay cash..and a change take 45 minutes...really bad expirience...just to share the service 100%bad..do not expect good service

Helpful?
Thank Flora241176
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 1, 2015 via mobile

At first I was happy, and didn't find anything wrong. Everything was smooth, and hoping I will have a good stay. Everything turn out differently at 5 a.m. when i received a wrong call from room service asking whether I ordered a beef soup or not. It's very annoying especially when i didnt go to bed until 3 a.m. I... More 

Helpful?
Thank Keru N
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Keru N, Its a nice to have you stay with us. We are very appreciate for your comment and response. We will build up our service better for further through some trainings. Thank you very much. Regards, Parlin Siahaan Guest Relations Manager More 

Level Contributor
154 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 9, 2015 via mobile

We stayed in this hotel for 2days. It's rated as 4 star. The staffs were friendly and helpful. Their hotel facilities are good and they have free breakfast for paid guest. Rooms are fairly clean well maintained.

Helpful?
1 Thank Simson S
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Simson, Thank you for taking time to write us a review! We are glad to learn that you enjoy our breakfast selections, We will build up our service better for further. Would kindly glad to have you stay with us for further. Please feel free to contact us if you need any assistance. Thank you very much. Warmest... More 

Singapore
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 15, 2015

This is a decent hotel to stay at. The rooms are clean and the breakfast is alright. The key thing for the hotel is to realise that it is very affordable to stay and thus shouldn't expect too much. The staff are very friendly and helpful especially the bar staff. The funny thing was that while we were there the... More 

Helpful?
Thank wanderingabout00
HotelPolonia, Public Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Wandering, Its a nice to have you stay with us. We are very appreciate for your comment and response. We will build up our service better for further, especially for the phone service and wifi connection. Would kindly glad to have you stay with us for further. Please feel free to contact us if you need any assistance.... More 

Bandung, Indonesia
2 reviews
4 of 5 stars Reviewed May 11, 2015

I pay less but i got what i paid, worth it,., Specially when they offer me the newly superior Room, the Receptionist was helpful that was my 3rd time check in at hotel polonia medan, i like the surrounding area, still green with plenty of trees along the street, easy to get to the city and government offices, also big... More 

Helpful?
Thank Martua M
HotelPolonia, Guest Relations Manager at Hotel Polonia, responded to this review

Dear Mr. Martua M Thank you for taking time to write us a review! We are very appreciate for your comment and response. We will build up our service better for further. Would kindly glad to have you stay with us for further. Please feel free to contact us if you need any assistance. Thank you very much. Warmest Regards,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel Polonia Medan is managed by Topotels Management, the professional management that growth rapidly with managed some of big hotels in Indonesia. With the international standard of service and management, Topotels Management fully support the existence of Hotel Polonia Medan in the future. ... more   less 

Additional Information about Hotel Polonia

Address: Jln. Sudirman no. 14, Medan 20152, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $33 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Polonia 4*
Number of rooms: 194
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Hotel Style:
#11 Luxury Hotel in Medan
#11 Spa Hotel in Medan
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