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Garuda Plaza Hotel

Jl. Sisingamangaraja 18, Medan 20213, Indonesia
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115 Reviews from our TripAdvisor Community

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Showing 74: English reviews
indonesia
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 3, 2016 via mobile

This used to be a hip and trendy hotel, but not anymore. I stayed here many times, but last time was so disappointing. My bedsheets were used already, with lots of stains from blood and food. The walls are dirty as well. The place has become a 'halal' hotel two years ago, but the clients that it has brought to... More 

Helpful?
Thank Net S
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 8, 2016 via mobile

Location is great at the heart of the city center. Lots of tourist guide sending the travellers over here, probably they got better price. We stay for 1 night, the AC need to be fixed. We had to turn it on and off a couple of time to actually turn it on. The swimming pool located beside the dining area,... More 

Helpful?
Thank RuffusAdam

Travelers are raving about these Medan hotels

Sydney, Australia
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed March 5, 2016

I stayed here as part of a GAdventures tour so had no choice about where to stay. I was worried about staying here after seeing all the bad reviews and the low rating. However it wasn't as bad as I thought it would be. Yes, the smokers are everywhere and it's terrible, the stench in the public areas is particularly... More 

Helpful?
1 Thank Charles B
Cimahi
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 26, 2016

wifi room is broken. there is only wifi at lobby. nice breakfast. clean and spacy room. good location, especially if you want buy Bolu Meranti the store is across the street near masjid raya and Maimun's Palace

Helpful?
Thank pandoe_am
Makassar, Indonesia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 8, 2016

Located in Downtown Medan, The Hotel provide good access to more tourist attraction around Medan, such as Maimun Palace, Old Medan, Grand Mosque, etc. Near the hotel there is plenty of restaurant and gift-shop that sell Bika Ambon, a traditional Medan cake. The room very comfortable with bathtub and showers. Overall, I can sleep well here after travel around Medan.

Helpful?
Thank gyljun
Jakarta, Indonesia
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed January 19, 2016 via mobile

We stay for 3 nights in family deluxe room. The room consist of 1 double bed and 1 single bed (triple room) and the room is quite big (since it is an old hotel). Apparently the hotel doesn't listing this room type in online booking so I made reservation directly by phone and got cheaper rate than the website price.... More 

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Thank Sella B
Charlevoix, Michigan
Level Contributor
461 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

If you have to stay here get a room that faces the back of the hotel. If not it's like sleeping on the street. Drab room. Dingy sheets. Barely hot water. AIr Conditioning is not the best. Wifi in lobby. The staff is friendly. I would only stay here as a last resort as Im sure there is better in... More 

Helpful?
Thank Upnorthtransplant1
Winterthur, Switzerland
Level Contributor
174 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
1 of 5 stars Reviewed November 21, 2015 via mobile

Dont understand why GAsventures most of the time books in shaby hotels which ob tripadvisor have negative reviews. Reception staff speaks very little English, slow Interner, absolutely not a nice atmosphere of infrastructure. Dinner and breakfast is expensive and was the worse I had in Indonesia!

Helpful?
Thank Swiss-Quality-Expert
Bogor, Indonesia
Level Contributor
204 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed November 5, 2015 via mobile

Cheap and horrible. Grey sheets instead of White. Small TV, no minibar, dirty bathroom, no slipper, and there's dirty spots in our pillow. Ewww... WiFi only in the lobby. Noisy air conditioner. I have to trough the labyrinth-like corridor to reach my room.

Helpful?
Thank MoonyMunawaroh
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 30, 2015

The price is right and the rooms are spacious, the lounge is simple yet classy. The food was nothing to shout about, mostly local fare but they were all prepared fresh, unlike some hotels that serve u frozen stuff.

Helpful?
1 Thank tonyMMsia
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Garuda Plaza Hotel is located in the city of Medan this is one hotel that has a HALAL CERTIFICATE from MUI city of Medan. ... more   less 

Additional Information about Garuda Plaza Hotel

Address: Jl. Sisingamangaraja 18, Medan 20213, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $33 - $45 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garuda Plaza Hotel 3*
Number of rooms: 313
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