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See all 76 hotels in Medan

Hotel Danau Toba International

132 reviews
#57 of 76 Hotels in Medan
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Traveler (114)
Room & Suite (26)
Pool & Beach (7)
Overview
  • Excellent10%
  • Very good29%
  • Average37%
  • Poor12%
  • Terrible12%
Travelers talk about
“sun plaza”(5 reviews)
“biggest mall”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (132)Write a Review
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1 - 5 of 56 reviews
Reviewed October 15, 2017 via mobile

Dirty, run-down rooms. Phones not working, wifi not workig. Staff not helpful. We had a „Deluxe“ Room. Cheap newish but already broken interior. Noisy AC, broken Fridge and no safebox. The bathroom did not get the renovations - it‘s obviously not well aged. Nothing is...More

Thank Nick L
Response from HDTI_Medan, Manajer Umum at Hotel Danau Toba InternationalResponded October 16, 2017

Dear Mr Nick L I am disappointed to hear that you found our service to be below your standards. Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that...More

Reviewed October 15, 2017 via mobile

Front desk ask me whether I have made a booking, even though I’ve booked through Traveloka. And I was supposed to book 2 nights, but they checked me out after only 1 night. Accommodation is very old and at some point felt unsafe. Too many...More

Thank salomomatondang
Response from HDTI_Medan, Manajer Umum at Hotel Danau Toba InternationalResponded October 16, 2017

Dear Mr Salomomatondang Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that...More

Reviewed September 1, 2017 via mobile

Stayed in a 2rm condo unit. Pros -landscape and maybe pool Cons -super slow check-in -room was not very clean -staff was not helpful -very outdated hotel in all aspect(wander how they got their star) -food was not great either If u want a comfortable...More

Thank Mohammad R
Response from HDTI_Medan, Manajer Hubungan Tamu at Hotel Danau Toba InternationalResponded September 5, 2017

Dear Mr. Mohammad, Thank you for taking the time to write such a detailed review. I am disappointed to hear that you found our service to be below your standards. All your comments are essential to educating our staff about good and bad service. We...More

Reviewed August 11, 2017 via mobile

An old hotel. . The room is less clean. . The air is not fresh enough. . Towels, blankets, pillows all old and dull. . Food is less varied..taste is average..the parking is spacious..the service is slowMore

Thank JRudyST
Response from HDTI_Medan, Manajer Hubungan Tamu at Hotel Danau Toba InternationalResponded August 13, 2017

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know...More

Reviewed April 18, 2017

It was located at center city of Medan,,,, It was near from Sun Plaza and more sight seeing destination, and also near from former Polonia International Airport. This hotel will welcoming you with bataknesse ornament and culture

Thank bshtbarat88
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Center with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Details
Price range
$61 - $80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$61 - $80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (114)
Room & Suite (26)
Pool & Beach (7)
Dining (5)
Hotel & Grounds (86)
Bathroom (3)
Questions & Answers
Ask a question
Javin L
December 14, 2017|
Answer
Response from HDTI_Medan | Property representative |
Dear Mr. Javin Here i share to you swimming pool price at Hermina Lagoon, IDR 30.000,- for adult & IDR 25.000,- for children
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Google Translation
Room Tips
"Windows terribly dirty, so do not expect great views. Better views, however, are from the hotel entrance"
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"rooms that are not facing the road as you can hear the traffic outside."
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"Deluxe room very nice.Next time i will try suite room."
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"dont expect to much..."
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