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Hotel Aryaduta Medan

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Hotel Aryaduta Medan
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440 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We are back again after a few months and this time the elevators had been upgraded to serve hotel guests better. There is also a cafe downstairs with a good selection of coffees and pastries. We took the pool terrace room which opens up right next to the poolside so we could enjoy swimming as and when we feel like... More 

Helpful?
Thank indahpratiwi1991
Lausanne, Switzerland
Level Contributor
74 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel is located in the upper floors of a shopping center and elevators are still a problem (management replied to another user here 4 months ago, that elevators are "currently" being upgraded). Only one worked while we were there and they are really slow. Getting to your room takes time. Location in the city is good. Service and breakfast are... More 

Helpful?
Thank Cvxa
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Cvxa, thanks a lot for taking the time to review your recent stay with Hotel Aryaduta Medan. We are sorry to hear that you felt your stay was not up to your standards. Please note that we are upgrading the hotel facilities and by now both elevator are exchanged and working and new projects to improve hotel facilities are... More 

Jakarta, Indonesia
Level Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is located in city centre. From the carpet, hotel looks old and in need of renovation. Location is on top of a shopping mall, but there is nothing much in the mall. Lots of other choice with similar price range and newer buildings. Breakfast and wi-fi is good though.

Helpful?
Thank Tulang_B
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Tulang_B, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan. You are right about renovation and we have already started doing so. We already have two new elevator, we have renovated the pool area and started with guest rooms. We are looking forward to welcoming you again so that we can show... More 

Indonesia
Level Contributor
147 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

already stayed this hotel couple years before, I dont have any complain according the service and the bedroom.. But some point need to take action immediately: 1. the carpet need to be refurbished 2. the lift arrangement, one of 2 lifts was repaired when I was staying there. Makes us who stays at the top floor (11th).. having problem to... More 

Helpful?
Thank uthinx
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear uthinx, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and I would like to apologize for the inconvenience with the elevator. Please let me clarify the situation. We had many complaints that our elevator were old and slow so we decided not to overhaul them but to replace them completely with... More 

Penang, Malaysia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2016 via mobile

I travelled alone ... So the hotel really makes you feel safe... With the bed made every day I really feel like a royalty... Didn't have to go far for food with the build in mall I could get nice food variations for an affordable rice. The breakfast buffet isn't as bad too, though I'm not a big breakfast kinda... More 

Helpful?
Thank nandinii25
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear nandinii25, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are glad to hear that you have enjoyed your stay with us. Please rest assured that we will constantly work on all our services and products in order to continuously improve your guest experience. We are looking... More 

Jakarta, Indonesia
Level Contributor
146 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed June 20, 2016

Aryaduta is one of the oldest hotel chain in Indonesia. The one in Jakarta was built in 1970's. This hotel is maintaining high standard, and this one in Medan follows the tradition. Great but not luxurious. Probably because of its old age, Aryaduta offers slightly cheaper rate compared to its newer competitors. Aryaduta Medan is located in the center of... More 

Helpful?
Thank Lsaml K
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Lsaml K, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and we are happy to hear that you have generally enjoyed your stay with us. In regards to the deposit, this is international standard for "full service" hotels and I apologize if my team member where not clear enough what the... More 

Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 8, 2016

Had to do 1 day 1 night turnaround in Medan. Medan - slow city of 2+ million but great food and friendly smiles. The hotel fittings and style is very resort like and the staff are very friendly. I was checked-in by a senior gentlemen - Saul and he was proficient in his process and very helpful when it came... More 

Helpful?
2 Thank Traveller1882
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Traveller1882, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are delighted to hear that you have enjoyed your stay with us. I will give my best regards to Pak Saul, our Front Office Manager for his good work. We are constantly working on upgrading all our... More 

Cambridge, United Kingdom
Level Contributor
123 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed May 28, 2016 via mobile

Rooms are large and there's a huge pool and gym in the centre of the hotel. It's well located in the centre of Medan and there are restaurants and shops close by. The breakfast buffet had a really wide selection and the hotel was well maintained despite being a bit rough around the edges.

Helpful?
1 Thank Sophie W
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Sophie W, thanks a lot for the review of your recent stay at Hotel Aryaduta Medan and we are happy to hear that you have enjoyed your stay with us. You might have noticed that we are currently doing a make over of the hotel and are renovating, upgrading and redoing certain areas of the hotel already with many... More 

Tangerang, Indonesia
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

I've stayed just a night... we book from online travel... Location in the center of medan city, located in a mall and near railway station. Book for deluxe room but they upgrade it to pool terrace room. But unfortunately i can't take the facility like swimming pool, club and gym due to very limited time of worked. Lobby is in... More 

Helpful?
1 Thank Amelia_hasjim
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Amelia_hasjim, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and we are delighted to hear that you have enjoyed your stay. Kindly be informed that we are currently undergoing a make over of several areas in the hotel to make your next stay even more enjoyable. We are looking forward to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2016

The hotel is really good! All staffs are pretty friendly, helpful and caring. Would like to thank specially Mr. Hendra Shahputra for his attentive service. The hotel top-notch service is beyond our expectation. Keep up the good job. This is definitely an awesome staying experience. I was staying at terrace pool where I could enjoyed see the beautiful scenery and... More 

Helpful?
1 Thank Fateen N
AryadutaMedan, General Manager at Hotel Aryaduta Medan, responded to this review

Dear Fateen N, thanks a lot for taking the time to review your recent stay with Hotel Aryaduta Medan and my team and I are delighted to hear that we have been able to exceed your expectations. We will make sure that Mr. Hendra will receive your best wishes for his outstanding work. We are looking forward to welcoming you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

293 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the top of the Grand Palladium Mall, Hotel Aryaduta Medan provides the highest comfort with spectacular views of Medan. Due to its key location, guests are able to conveniently access the heart of the business and entertainment area. Hotel Aryaduta Medan offers luxury and spacious rooms with unparalleled service. Experience the breathtaking courtyard pool with lush landscapes and a gymnasium for recreation facilities. In addition, this 5-star hotel also offers in-room massage services to ensure that guests are having a relaxing stay. The multi-themed Dining Destination Area, a fully-equipped banquet and function space includes a business center and are also provided as facilities. Hotel Aryaduta Medan is suitable for business and leisure travelers alike. ... more   less 

Additional Information about Hotel Aryaduta Medan

Address: Jln. Maulana Lubis 8, Medan 20112, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $57 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Aryaduta Medan 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Medan Aryaduta Hotel
Hotel Style:
#5 Business Hotel in Medan
#5 Luxury Hotel in Medan
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