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Aryaduta Medan

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Aryaduta Medan
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495 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Medan, Indonesia
Reviewed 1 week ago

They had a nice Thanksgiving Day buffet special at the hotel for 150,000 rupiah per person. There was an abundance of good food, drinks and desserts. The turkey was good as were the side dishes. Service was fast and friendly. There was a good variety for everyone's taste.

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Helpful?
Thank dtwantany66
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear dtwantany66, Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad that you found our Thanksgiving Buffet Dinner to your liking and our team to be hospitable. I am also pleased to let...

Medan, Indonesia
Reviewed 1 week ago via mobile

Fast response staff, i complaint about my air conditioner, and the night duty manager make a fast response by transfered me to another room. Like usually nice breakfast, but the pizza or the food that i ordered for dine in the pool last time, before this visit is much better than my last visit. Please make improvement give more lightening...

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Helpful?
1Thank mildblend
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear mildblend, Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad that you found our team to be hospitable and I do apologize for the all the inconvenience that happened during your stay....

Kent, United Kingdom
Reviewed 3 weeks ago

We stayed here for two separate nights. This is a comfortable, welcoming place with a high grade room and lashings of hot water. The overall atmosphere is a bit austere and functional and it is obvious that it is mainly a conference hotel. Nevertheless there is a great swimming pool and the quality of the food was excellent during our...

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Helpful?
Thank patrick_cgw
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear patrick_cgw, Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad that you found our breakfast to your satisfaction and our facilities to your liking. I am also pleased to let you know...

Kuala Lumpur
Reviewed 3 weeks ago via mobile

We stayed there for 2 nights, 1st night and the last night. Before we travel, I arrange cake for my friend birthday. The day before we check-in, they confirm again with us on the time check in and also the preference room arrangement. And on the actual day I confirm again the timing at 5 o'clock check in and before...

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Helpful?
Thank Florencerianu
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Florencianu, Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad that you found our breakfast to your satisfaction and my staffs are hospitable. I am also pleased to let you know that...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

I stayed in this hotel from Nov 9 - Nov 11. The hotel is located in the centre of the city but you should not be worried since the traffic is not that crazy. The hotel is placed on the top floors of the office building which is connected directly with a shopping mall. The lobby of the hotel itself...

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Helpful?
Thank Surya Kencana P
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Surya Kencana P, Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep...

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

The room is spacious and has a understated luxurious interior design. But it need more attention on the cleanliness. There are some stain on the chair upholstery. Breakfast is really great with various local cuisine including Lontong Medan (vegetables curry with rice cake). The restaurant has two different view, the swimming pools and the benteng square on the other side

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Helpful?
Thank aiharry
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear aiharry, Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad that you found our breakfast to your satisfaction and views to your liking. I am also pleased to let you know that...

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

We were here for only a night. Decided to splurge a bit more on a 5-star hotel but boy what did we get! Our rooms (yes we booked 2) both smelled of cigarette so badly! Though the room was nice and overlooking Medan skyline, but with such bad stench it immediately killed everything - our clothes especially. Breakfast was 7/10...

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Helpful?
Thank Jeanette H
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Jeanette H, Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad that you found the location to be convenient and I do apologize for the cigarette smell. I have advised the team...

Reviewed October 31, 2016

The room is small and not well maintenace, the service of the staff was average. The food taste was good but waiting in line at the restaurant for breakfast with no staff to help find a place to sit..

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Helpful?
Thank Ery A
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Ery A, Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am also pleased to let you know that recently we are constantly working on upgrading our facilities. We would in due course keep...

Calgary, Canada
Reviewed October 26, 2016 via mobile

The hotel is situated on top of a shopping mall which holds a hypermarket. The hotel pool is a beautiful place to relax after a long day of work or shopping. It will be must better if smoking is prohibited around the pool. Breakfast spread is wide and servers are friendly and helpful. Special thanks to Mr Quadros and Ms...

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Helpful?
Thank 2loveN2travel
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear 2loveN2travel, Thank you so much for your taking the time out to provide us feedback. I have recently joined the team here and my first real change has been the breakfast set up and offerings. It is still work in progress and I am glad that you like the direction we are headed. I hope that you get to...

Reviewed October 11, 2016 via mobile

Arrived after a long trip back from Lake Toba. Hotel is an oasis of calm in a busy city. Very friendly and helpful staff, great pool, good gym and the best buffet breakfast with lashings of delicious food. Will stay again.

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Helpful?
Thank Martin F
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Martin, Thank you for taking the time to tell us about your recent experience while staying at Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad that you found our staffs to be hospitable, also our facilities and breakfast to your satisfaction. We have been working on the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
In the heart of the vibrant business and entertainment district of Medan at the top of Grand Palladium Mall, Aryaduta Medan boasts exceptional comfort in its 195 guest rooms and suites, a multitude of spacious facilities, a breathtaking 35-meter courtyard pool and spectacular city views. ... more   less 

Additional Information about Aryaduta Medan

Address: Jl. Kapten Maulana Lubis no. 8, Medan 20112, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $53 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aryaduta Medan 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Medan Aryaduta Hotel
Hotel Style:
#5 Business Hotel in Medan
#5 Luxury Hotel in Medan
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Questions & Answers

Here's what travelers have asked, with answers from Aryaduta Medan staff and other travelers.
8 questions
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Questions? Get answers from Aryaduta Medan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a pool view. The city is not much to look at.”
 of 5 bubbles dtwantany66, 1 week ago | Read review
“Pool's view is the best choice”
 of 5 bubbles harris703, Sep 26, 2016 | Read review
“All rooms seem to overlook the pool so all nice and peaceful”
 of 5 bubbles Sarahbells, Sep 14, 2016 | Read review
“Ask for the pool facing room.”
 of 5 bubbles 868kca, Sep 3, 2016 | Read review
“great view in town, fresh air in the morning”
 of 5 bubbles dimassa2016, Aug 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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