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Pusako Hotel

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31 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 8, 2016

We stayed here for 3 nights. This is an old hotel and really need a refurbishment. The staff were good. Our room was a bit dirty and the swimming pool was dirty as well. the food at the restaurant was so so.

Helpful?
Thank Ethelyn G
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 24, 2016

i was at Pusako Hotel on Jan 20 - 22, 2016 this is an old hotel, have lots room, poor maintenance, but has good staff the bad : no air conditioner, old TV, old furniture, old.. everywhere this supposed to be a 4 star hotel back then, but now these day i supposed its a 2 star hotel the good... More 

Helpful?
Thank rika s
Jakarta, Indonesia
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 18, 2015

This hotel was completely different than 10 years back, when we checked in the receptionist said the bellboy was take a break so we handle our stuff by ourself and when we already in our room we founf like a blood dot on our blanket. So we call the receptionist and they gave us another room, when we arrived in... More 

Helpful?
Thank Jati H

Travelers are raving about these Bukittinggi hotels

Padang, Indonesia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 30, 2014

the bathroom covered with mold. rooms are not that good. foods are bad. the swimming pool is dirty. the chairs at conference hall aren't comfortable. and the price is very high, with this kind of price u can get better hotel around that area. the only good things about this hotel is the air around them.

Helpful?
1 Thank arieronaldo
London, United Kingdom
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 3, 2014 via mobile

We booked this place because there was no other option on New Years Eve. The hotel looks nice from the outside but the rooms are just awful. Dirty, not well maintained at all. Moulds in the bathroom. The staff there were really nice and helpful though. Not recommended unless there is absolutely no other place to stay in Bukittinggi

Helpful?
2 Thank az72az
Singapore, Singapore
Level Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 1, 2014 via mobile

This is possibly the worst hotel I've stayed in in 25 years of travelling. Firstly , the rooms are filthy. My non smoking room smelled like an ashtray. The floor boards were rotten and popping out, the bathroom was covered in Mold and rust, there were huge cracks in the walls and the sheets smelled. On top of that, there... More 

Helpful?
1 Thank Anthony W
Singapore
Level Contributor
144 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed April 2, 2013

When we first arrived we thought the reception area was fine until I sat at the sofa and there was a stench of urine! Yuck! Our room was on the 2nd floor and as we came in we thought, okay.. this looked like the hotels in Indonesian back in the 80s. Vintage I thought until i saw the bathroom! The... More 

Helpful?
2 Thank makhruji
Jakarta, Indonesia
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed February 27, 2013

Everything was good at the first sight, they have a nice homy building, a nice place which is pretty quiet and a perfect weather for a place to stay. But all of those are instantly gone after all of poor front desks services, poor quality of hotel room. Beds are terrible, they dont seem like a place to sleep after... More 

Helpful?
Thank MasMarjana
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 17, 2012

Overally its quite a nice hotel , compare to most hotel at Bukittinggi. Was arrived here at September '12, i were quite astounded by the view the hotel gave us. There is a few thing that actually that makes us need to rethink in case that we need to stay at pusako again. first thing is as david says, the... More 

Helpful?
4 Thank ChristianTjik
Brunoy, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 15, 2012

When we first arrived in this hotel (planning for 3 nights), everything seemed ok : the lobby, the restaurant, albeit it seemed a little gloomy. First bad impression was when no one helped us to bring our luggage, that is very surprising for an Indonesian 4 star hotel (or even less stars)... When we saw how dark the corridors were,... More 

Helpful?
9 Thank david g
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Pusako Hotel

Address: Jln. Sukarno Hatta 9, Bukittinggi 26129, Indonesia
Location: Indonesia > Sumatra > West Sumatra > Bukittinggi
Hotel Class:3 star — Pusako Hotel 3*
Number of rooms: 191
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Questions & Answers

Questions? Get answers from Pusako Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“if u really have to stay in this hotel. pick a room that has view to main building.”
 of 5 bubbles arieronaldo, Dec 30, 2014 | Read review
1 of 1
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