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Sheraton Lampung Hotel

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Sheraton Lampung Hotel
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195 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Reviewed August 26, 2013

I had a great time at the Sheraton Lampung. The staff is amazing and service is wonderful. I would stay there again if I had the opportunity. The rooms surpassed my expectations. The food at the restraunt was pretty good and the room service was quick with your order. Again I cannot compliment the staff enough on making me feel...

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Helpful?
Thank Jalbr14
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Bandar Lampung 5 September 2013 Dear Mr. Josh Great from Sheraton Lampung Thank you for taking the time to write a review regarding your recent stay at Sheraton Lampung. We appreciate your positive comment that you were enjoying your experiences at Sheraton Lampung, and it was part of our commitment to make every guest is connected and warm welcome to...

Reviewed August 19, 2013

i stayed in this hotel for 11 days, all was good. except for the service. the waitres to be exact ! first, i ordered for the room service and in the middle of ordering food, they switched the phone , first i talked with a woman, and then switched into a man. what kind of service is that? they did...

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Helpful?
Thank mrsprlia
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

August 26, 2013 Dear Mrs.Prlia Thank you for taking the time to write a review and valuable improvement feedback during your recent stay at the Sheraton Lampung. We appreciate your positive comment about the overall experience at the hotel. Also, we have taken note on your comments regards to our associate not good performance and poor service when taking the...

London, Canada
Reviewed August 19, 2013

I have had the pleasure of spending 4 months of my life in this hotel and I can honestly call it my home away from home. The staff were extremely friendly, helpful, knowledgeable and did everything in their power to make my stay an unforgettable experience. The rooms were clean, the food in the restaurant was good and the atmosphere...

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Helpful?
1Thank Nick R
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

Dear Nick Thank you for taking the time to write a review at trip advisor regarding your recent stay at Sheraton Lampung. We appreciate your positive comment and great to know that you enjoy our hotel facilities and your experiences about our associate friendliness,beautiful swimming pool and Spa and also our Saturday BBQ experiences. We look forward to welcoming you...

London, Canada
Reviewed August 15, 2013

I stayed at this hotel for 4 1/2 months. The staff were very polite and considerate. I was always greeted BY NAME every morning by staff. The room was always cleaned to my standards and always asked if there was anything I needed. The food was great always something different and lots of it. During my stay we (with the...

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Helpful?
Thank Ryan D
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

August 26, 2013 Dear Ryan D Thank you for taking the time to write a review regarding your recent stay at the Sheraton Lampung. We appreciate and great to know your positive comment about our associate friendliness and your experiences about our room was clean, beautiful swimming pool and also our Saturday BBQ experiences. We look forward to welcoming you...

Singapore, Singapore
Reviewed June 22, 2013

This hotel is one of the better ones in the area for the price paid. As this is not a beach resort or near any big cities, this hotel still works out great for me. It is pretty old but if there are no better choice i think this works. Additionally, the place is relatively quiet and the staff are...

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Helpful?
Thank benetay
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

June 25, 2013 Thank you for taking the time to write a review regarding your recent stay at Sheraton Lampung. We appreciate your positive comment about your experiences of our hotel with resort style,and it was part of our commitment to make every guest is connected and warm welcome to make also your stay memorable. We look forward to welcoming...

Bandung
Reviewed June 19, 2013

Less maintenance of hotel faciiities, especially restrooms close to the ballroom - stinky, door handle broken not repaired - tear of my blouse, no apology at all from the hotel staffs This is not an elderly friendly hotel, no escalators, no lifts, only stairs, where ever you go, you have to take high and long stairs - this is a...

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Helpful?
Thank HBSBandung
Reviewed May 29, 2013

Im disappointed with the food at nusantara buffet in pandan wangi resto that rated 85000 per person. The option of food is not variative, only 5 kind of food and no other dishes. I think the management, especially the fnb division must make an improvement in their food.

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Helpful?
Thank ari-wibawa-h
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

May 30, 2013 Thank you for your taking the time to write a review regarding your current stay at Sheraton Lampung.We appreciate your comment regarding Nusantara buffet was not met your expectation . We have shared your experiences to our F&B team to improve the variety of food and it’s our concern for further improvement. We look forward to welcoming...

Jakarta, Indonesia
Reviewed May 29, 2013

I have stay at this hotel for many times. And it's still a great services that i got. You even can't compare this hotel to other hotels at Bandar Lampung. They really serve you with a 5 stars services.The way their serve the guests was very excellent. feel like you're at your second home. Most of the employees were very...

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1Thank Randi P
Bandung, Indonesia
Reviewed May 4, 2013

I always stay in this hotel when i have a business trip in Lampung. Staying in this resort style hotel make my businness trip like a leisure time. Staffs are very friendly and helpfull. They always ask whether i need anything, from morning call to airport transfer. they serve fruit basket in room as compliment. Room very comfortable and clean.

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Helpful?
Thank Traveller0417
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review

May 8, 2013 Thank you for taking the time to write a review regarding your recent stay at Sheraton Lampung . We appreciate your positive comment about our Hotel with resort style and our Associate are friendly and helpful and it was part of our commitment to make memorable experiences to our customer making feel like home . We look...

Bandar Lampung, Indonesia
Reviewed March 20, 2013

Well, it is unprecedented for me to even write a review, but considering the story I have to tell, I feel it is my duty. The room: makeup caked on the hair dryer, urine on the toilet seat, superficial cleaning even after I respectfully complained, lumpy bed, old towls and pillows. Food: mediocre at best and a very limited menu....

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Helpful?
Thank Office R
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 

Additional Information about Sheraton Lampung Hotel

Address: Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
Location: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range: $47 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung
Hotel Style:
#3 Luxury Hotel in Bandar Lampung
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Questions & Answers

Questions? Get answers from Sheraton Lampung Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go there.”
morgans811, Mar 19, 2017 | Read review
“Rooms with a pool view great for keeping an eye on the kids”
duncanandnicoleg, Jan 25, 2017 | Read review
“Ask them to perform maintenance before you check in”
abdulhayyj, Jan 13, 2017 | Read review
“pick a poolside room”
kiwi084, Oct 30, 2016 | Read review
“Room with pool view it's amazing”
IvannAgustina, Sep 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question