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5 stars hotel with renovation in progress, front desk and hotel lobby not in proper condition. No lift available (only stair), hard for disable or bring up bags to go up and down the building. Nice location in city center to explore Bandar Lampung.More
Thank Obi B
Response from Rudi S, Manager at Sheraton Lampung HotelResponded 1 week ago
Dear Obi B,
Greeting from Sheraton Lampung
Thank you for your taking time to share and write at trip advisor your experiences during you’re stayed at Sheraton Lampung.
On behalf of the Management kindly accept our sincere apologies for the inconvenience caused during your stay....More
This international hotel has low lying building rather than the expected skyscraper. The garden and restaurant in the middle is quite unique. However the rooms were a bit rundown. The reception area was lackluster. The staff were polite.More
Thank Rakesh D
Response from Rudi S, Manager at Sheraton Lampung HotelResponded 3 weeks ago
Dear Mr. Rakesh D
Thank you for taking your time to write a review at tripadvisor regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your comment about your overall experience the garden and restaurant in the middle is quite unique. However the...More
My husband barely slept last night because of bed bugs!!! Sheraton is one of the pricier hotels in Bandar Lampung, but we chose it even though it's already old because we wanted a nice, relaxing holiday. This was certainly not what we expected. When we...More
Thank Jet D
Response from Rudi S, General Manager at Sheraton Lampung HotelResponded 4 weeks ago
Dear Jet D,
Thank you for staying at Sheraton Hotel, Lampung and taking the time to share your review with us. I would like to apologize for the shortcomings related to the bed bugs issue on your room, your complaints have been heard, and we...More
This hotel is a bit of a weird one. My friends and I were traveling here over a 3 day weekend and stayed 2 nights. The hotel is under construction so it was a bit of a mess to begin with, but the upside is...More
Response from Rudi S, Manager at Sheraton Lampung HotelResponded May 10, 2017
Thank you for taking the time to share your valuable feedback with us.
On behalf of the Management kindly accept our sincere apologies for the unsatisfactory experience encountered during your stay.
Rest assured that these issues have been addressed with the Manager concerned...More
Hotel yang menyenangkan, staff sangat ramah, pak afriadi really helpful. Room is clean and comfort, breakfast menu sangat variatif, pool sangat indah. The welcome by mr rudi setiawan sbg RDM, dan sangat ramah. Overall excellent service.
Sukses terus sheraton lampung..More
1 Thank MichaelMulyadi
Response from Rudi S, General Manager at Sheraton Lampung HotelResponded May 19, 2017
Dear Bapak Michel Mulyadi
Terima kasih atas waktu yang telah Bapak luangkan untuk menulis di Tripadvisor mengenai pengalaman Bapak selama...More
$52 - $120 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Luxury Hotel in Bandar Lampung
Non-Smoking Rooms ,
Number of rooms
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