We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sheraton Lampung Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Lampung Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

162 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 113: English reviews
Jakarta, Indonesia
2 reviews
3 of 5 stars Reviewed 1 week ago

The lady staff is not friendly, especially the lady staff in breakfast room, service is not satisfactory. My beauty pouch left behind in the hotel room but none of the hotel staff called to tell me. Disappointingly! I have room with pool view, and it's so amazing. Breakfast menu has very less choice and not tasty.

Helpful?
Thank IvannAgustina
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear IvannAgustina Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able... More 

Los Angeles, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent a couple of nights at the Sheraton lampung. Upon arrival at the hotel, 2 porters came to greet us, and immediately attended with the bags. The check in was really fast, the F.O. Manager, Mr. Rudi Setiawan came to greet us. Was upgrade due to Plat status. And within minutes we were in the room, with the AC... More 

Helpful?
1 Thank A-Y-Lukman
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mr. A-Y-Lukman Warmest Greetings from Sheraton Lampung Hotel, First of all, thank you so much for your loyalty as a Starwood Preferred Guest Member. Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you are really enjoy and... More 

Seattle, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Old hotel - quite expensive for what they have to offer - not really impressed with Sheratons worldwide. I would have ventured to a Hilton if they had it. The food and desserts was the best part of the hotel - the pool was large and quite ornate - the feel of the hotel just didn't match my taste.

Helpful?
Thank Mikayla B
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mikayla B Thank you for taking your time to write a review regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your positive comment about your overall experience. And also thank you for your feedback of our desserts was the best part of the hotel - the pool was large and quite ornate - the feel of... More 

Ho Chi Minh City, Binh Duong, Vietnam
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 23, 2016

Room- Spacious old rooms , Very few TV channels which are never clear,Not much importance given to Mini Bar ( never refilled as per list) or in house coffee/ tea and its accessories. Bathrooms:- Water is mostly muddy- regular complaint from most visitors. Restaurant :- Break fast has good spread , friendly staff , menu has very less choices and... More 

Helpful?
Thank Mathew J
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mathew J Thank you for taking your time to write a review regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your positive comment about your overall experience. And also thank you for your feedback of our room Condition and smoke exhausts from Kitchen also menu has very less choices and not tasty was not up to... More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 10, 2016 via mobile

A night stay in this Hotel,very nice location and pool view and gerden view but As long i saw arround the hotel I just found the Old Staff that i thought is not proper anymore to give the service to the guest, my suggestion management must changging with the fresh staff to deliver better services.

Helpful?
Thank Ary 3
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Ary 3 Thank you for taking your time to write a review regarding your recent stay at the Sheraton Lampung Hotel. We really appreciate your positive comment about the overall experience at the hotel especially about our nice location and pool view and garden tropical design, Also thank you for your second feedback about our staff must change with... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 10, 2016 via mobile

Location is good, breakfast is good for indonesian food, Pool is Good kids love the pool. we stayed in connecting room the first room is old toilet and furniture but the other room is more modern toilet. Overall good city hotel..

Helpful?
Thank ali a
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear ali a Thank you for taking the time to write a review regarding your recent stay at Sheraton Lampung. We appreciate your positive comment that you were enjoying your experiences at Sheraton Lampung, Also thank you for your feedback of our room is old toilet and furniture but the other room is more modern toilet, is really I will... More 

Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 28, 2016 via mobile

All are perfect for me and family..except food taste for breakfast.. love the room..love the pool.. worth pricing. Staying with families. Their staff were friendly and helpfull.food taste is the only thing they should improve

Helpful?
Thank Ajeng D
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Ajeng D Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent stay at the Sheraton Lampung. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel comfortable, welcomed... More 

Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 26, 2016

this is maybe the one and only satinwoods hotel in lampung, indonesia is located in the bandar lampung is near from downtown. i stayed at sheraton for one night. hotel staff is so friendly and nice maybe is typical of hotel staff. sheraton has large pool in the middle of the hotel with coconut trees. i got room in second... More 

Helpful?
Thank Rio b
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear RIO B Greetings from Sheraton Lampung Hotel. Thank you for staying with us and we are delighted to hear that you were enjoying your experience at Sheraton Lampung Hotel. We appreciate your positive comment about the overall experience at the hotel. We are glad that you enjoyed our tropical resort, well maintained also very friendly courteous associate. And regards... More 

Jakarta, Indonesia
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 9, 2016 via mobile

When Entering the lobby, I feel like entering Sheraton Bandung: classic, old style but cozy, warm and friendly. Location is very good, nearby convenient stores,culinary spots, gas station and hospital. Also easy access to seaport and downtown lampung. Kids really enjoy the swimming pool and sand playground. Breakfast menu is fine, wifi is fast, staff are helpful and friendly. All... More 

Helpful?
Thank Davy G
Rudi S, Manajer at Sheraton Lampung Hotel, responded to this review

Dear. Davi G we are very delightful to hear that you have a great time during your stay at Sheraton Lampung during your vacation. We really appreciate your comment about overall experience at the hotel, enjoy the swimming pool and sand playground, strategic location also Classic style hotel with warm and friendly atmosphere. Together with my teams members, we are... More 

Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2016 via mobile

Very peaceful inside the premises. The room need more light and a little bit renovation. Complete 5star hotel amenities are available inside room. The food was fantastic but a little bit pricey. Very good lagoon swimming pool and a bar to hang out beside it.

Helpful?
Thank Freddy Y
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Freddy Y Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent stay at the Sheraton Lampung. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel comfortable, welcomed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

158 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (129)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (12)
Viewed
Room/Suite (33)
Viewed
Dining (14)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (13)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (7)
Viewed
Dining (3)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Bandar Lampung hotels
1.6 mi away
Hotel Novotel Lampung
Hotel Novotel Lampung
#2 of 30 in Bandar Lampung
4.0 of 5 stars 337 reviews
0.9 mi away
Emersia Hotel & Resort
Emersia Hotel & Resort
#1 of 30 in Bandar Lampung
4.0 of 5 stars 121 reviews
2.1 mi away
Aston Lampung City Hotel
Aston Lampung City Hotel
#9 of 30 in Bandar Lampung
3.5 of 5 stars 82 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
The 7th Hotel & Convention Center
The 7th Hotel & Convention Cente...
#5 of 30 in Bandar Lampung
4.0 of 5 stars 65 reviews
0.8 mi away
POP! Hotel Tanjung Karang
POP! Hotel Tanjung Karang
#10 of 30 in Bandar Lampung
3.5 of 5 stars 188 reviews
1.4 mi away
Hotel Horison
Hotel Horison
#7 of 30 in Bandar Lampung
3.5 of 5 stars 57 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 

Additional Information about Sheraton Lampung Hotel

Address: Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
Location: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range: $56 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Expedia, Priceline, Booking.com, Travelocity, Asiatravel.com Holdings, Hotels.com and Hotwire so you can book your Sheraton Lampung Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung
Hotel Style:
#3 Luxury Hotel in Bandar Lampung
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay