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Novotel Manado Golf Resort & Convention Centre

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Novotel Manado Golf Resort & Convention Centre
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453 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Bogor, Indonesia
Reviewed 1 week ago NEWvia mobile

Novotel Manado is located outside the downtown of Manado. It is near the airport. It has a jogging track with mount view and off course the fresh air. A good room with its services. A healthy breakfast with friends and family.

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Helpful?
Thank firman_haluan
Reviewed 1 week ago via mobile

5-7 minutes driving time only from the airport, this is the largest hotel with golf driving range in Manado. The room has standard Novotel's quality. Room service delivered food fast. I did not expecting that fast. Laundry service also delivered on time. Need some new equipment for the gym. Lobby, restaurant, and swimming pool located on the same floor. Sometimes...

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Helpful?
Thank Gilang W
London, United Kingdom
Reviewed 2 weeks ago

Perfect after long journey to recover before early plane the next morning. Room was clean and quite large. Pool was fine. Gym reasonably well equipped. BUT when a Tsunami alert flashed on the tv that after an earthquake a tsunami was going to hit Indonesia I went to reception to ask if we were safe and they had no idea...

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Helpful?
Thank Josi S
Reviewed 2 weeks ago via mobile

Not much choice to stay in Manado City, they said best one and of course I believe the reputation of Novotel but if they SPG hotel, i would love to choose Starwood. Good service with Resto and Bar and HK staff, not really good on Front Desk 😞 not good coordination, so had to wait almost 3 hours for get...

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Helpful?
Thank Tan A
NOVOTELManado, GM Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Tan A, First of all, we would like to thank you very much for writing a review on us. Our deeply apologize for the inconvenience occur during your stay here. We do believe that your review is a valuable lesson for us to be better day by day. Regarding the front desk, we have passed this matter to the...

Perth, Australia
Reviewed 2 weeks ago

After a flight and slow check in we asked for some ice to the room. I asked again two more times and finally after one hour the ice arrived at midnight. we were ready for bed and an early rise so it was a waste of time

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jane A
NOVOTELManado, GM Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Jane A, Thank you very much for taking a time to write a review on us. Please do accept our apologize for your experience with the room service during your stay here. We have delivered this matter to the department concern. We will keep improving our services to ensure our guest satisfaction. We will be very happy should you...

Cikarang, Indonesia
Reviewed 3 weeks ago via mobile

I took 3 families stay in this hotel. To my surprises the corridors floor to my room was dirty (so many stains), no mineral water and slipper in the room and i have to call the housekeeping to get them for me (thanks to the fast response from housekeeping). Front office staffs were very helpful. I purchased promo breakfast at...

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Helpful?
Thank Ronny G
NOVOTELManado, Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Ronny G, Greetings from the Novotel Manado Golf Resort and Convention Center.Thank you very much for taking the time to write us your constructive comments during your stay with us. It is with my regret and apologize to have your comments that our staff was not really pay attention to details in privide such mineral water and slipper in...

Balikpapan, Indonesia
Reviewed 3 weeks ago

Everythings was great and wonderful,hotel looks green,clean and nice view garden with golf area.Staf at the service area was helpul and attentive,just quite quite fare a way to city center,lucky that now have new mall near by.Other than that taxi is always available and hotel very close to both two malls and airport

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Helpful?
Thank hasmaamir94
NOVOTELManado, Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Ibu Hasma, Thank you very much and appreciated for taking the time to write us your valuable experiences regarding your stay at Novotel Manado Golf resort and Convention Center, It is a delighted and our honor might able to serve you with our hospitality service, wish you all the best in 2017 and all staff and management of Novotel...

Reviewed 3 weeks ago via mobile

the room is clean but need to be renovate as the toilet looks old with lots of stain. parking is plenty but u need to walk in the dark with no one assisting you. front office personel arent so friendly as it should be. breakfast menu is okay.. they have varierty of local food and salad. Good location only around...

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Helpful?
Thank reinhard p
NOVOTELManado, Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Mr. Reinhard P, Greetings from the Novotel Manado Golf Resort and Convention Center. we thank you very much for taking the time to write us your constructive comments in regard of bath room clean line and facility,We are on progress to do the maintenance and refurbishment of our bath room to look better, At Novotel Manado,we do strive to...

Manado, Indonesia
Reviewed 4 weeks ago via mobile

we stay in novotel manado frequently, they have clean room, good rooomservice, very good food, close to the manado airport. good service and attention on check in, check out early in the morning was a bit slow, seams the reception just woke up.

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Helpful?
Thank anke_bluebay
NOVOTELManado, Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Ibu Anke, We thank you very much and appreciate for taking your valuable time to write us your Experience during your stay at Novotel Manado Golf resort and Convention Center,we have noted your constructive comment and have addressed to department concerned Regarding the check out early in the morning, it was Delighted to know that you have enjoyed your...

Hong Kong, China
Reviewed December 18, 2016

My wife and I enjoyed an overnight stay at the Novotel enroute from Singapore to Sorong. I had requested an executive room and the room was huge, clean, and comfortable. Our room had a very nice sitting room/living room and a large bedroom with a dreamy king size bed, and a terrific bathroom. The air conditioning was excellent, and we...

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Helpful?
Thank John A
NOVOTELManado, Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear John A, We thank you very much and appreciate for taking your time to write us your comments during your stay at Novotel Manado Golf resort and Convention Center, it was Delighted to hear that you have enjoyed your stay with our hotel facilities, lovely view Garden with golf and be able to serve you with our local hospitality...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Novotel Manado Golf Resort & Convention Center is 15 minutes from Sam Ratulangi International Airport and 20 minutes from city center. Nestled in 180 hectares of land. The hotel stylishly appointed rooms & suites embrace the splendid view of golf course and manicured garden. ... more   less 

Additional Information about Novotel Manado Golf Resort & Convention Centre

Address: Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
Location: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: $43 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Manado Golf Resort & Convention Centre 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Novotel Manado Hotel Manado
Hotel Style:
#2 Luxury Hotel in Manado
#3 Spa Hotel in Manado
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Manado Golf Resort & Convention Centre staff and other travelers.
3 questions
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Questions? Get answers from Novotel Manado Golf Resort & Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get an executive room -- a lot more space for not much more cash.”
 of 5 bubbles JohnA299, Dec 18, 2016 | Read review
“Room on 2nd floor on south is more accessible to the pool.”
 of 5 bubbles wahyuni, Nov 23, 2016 | Read review
“For more quiet, ask for a room facing away from the pool”
 of 5 bubbles GeorgeI18N, Oct 17, 2016 | Read review
“There are rooms overlooking the golfcourse and mountain, and rooms overlooking the carpark ... make sure you specify!”
 of 5 bubbles frequenttraveller63, Oct 3, 2016 | Read review
“Check everything in the room before moving in. There are often problems with the plumbing and fixtures.”
 of 5 bubbles Nich0lasI, Sep 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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