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Club Med Bintan Island

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Club Med Bintan Island
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2,601 Reviews from our TripAdvisor Community

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Showing 2,077: English reviews
Hong Kong, China
Reviewed September 1, 2013

If you are considering a vacation to Club Med Bintan, do take some time to read my experience before you make the decision. My experience reflected that Club Med has abandoned their promises of service level and customer satisfaction is now something they are prepared to sacrifice without any shame. My family had been to Club Med Bali 3 years...

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Helpful?
39Thank RKLAU
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear RKLAU, Thank you for your feedback regarding your recent stay on Bintan Island. Please accept our most sincere apologies for the inconvenience caused to you and your family members. For the safety and comfort of our guests, we had to make last minute arrangements with a neighboring resort to accommodate the affected guests. We understand it was not a...

Christchurch, New Zealand
Reviewed August 29, 2013

Our family have just returned from Club Med Bintan after spending 9 wonderful days. From the moment we arrived till we departed we were all treated with exceptional care.Tama greeted us at the boat terminal and on our departure saw us safely back and took care of our luggage which was greatly appreciated.On arrival at resort we were warmly greeted...

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3Thank Alma B
Christchurch, New Zealand
Reviewed August 28, 2013

My family consisting of 7 of us have just come home from what was the best holiday experience any of us have had. From the moment we arrived we were made to feel very special and we loved the interaction with the GO's who all went out of their way to make our holiday special. The food in the restaurant...

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2Thank Andrea W
Reviewed August 26, 2013 via mobile

The hotel had a fire the morning we arrived. Half of the rooms were shut down. And we were put in another resort 15 mins away. We travelled everyday and not able to get rest n enjoy the holiday. Imagine you had 4 kids n 1 baby with this situation. It was horrible. We did not get the same service...

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10Thank Joekclo
ClubMedAP, General Manager at Club Med Bintan Island, responded to this review

Dear Joekclo, Thank you for your feedback on your recent stay in Bintan Island. Please accept our sincere apologies for the inconvenience caused. The fire was actually in the generator room resulting in power loss to some of the rooms. Hence, for the comfort of guests, we had to make last minute arrangements with a neighboring resort to accommodate the...

Reviewed August 26, 2013

Traveled to Bintan Club Med during Singapore's National Day vacation weekend. My family and I (total of 6 adults) spent a very happy 5 days 4 nights holiday at Bintan. We met the most awesome GO named Julio, who is known as Leo in Club Med, at the archery range, one of the recreational sport activities that Club Med had....

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2Thank Eileen C
Brighton, Victoria, Australia
Reviewed August 22, 2013

I recently went to Club Med Bintan with my family (4 children: 12. 10, 8, 6). We stayed 8 nights and did not want to leave. The staff were all wonderful and the facilities just great. The beach was the finest I have seen, and I have seen a lot. A highlight was the evening show put on by the...

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2Thank Jarrod K
Hong Kong, China
Reviewed August 19, 2013

Try and keep this one short and sweet! We went to Club Med, Bintan, for a family holiday. Actually, we went as a group with two families, each with parents and child around 5 years old. The resort itself is convenient to reach, with Club Med buses waiting regularly at the pier to take guests to the hotel itself. The...

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2Thank HK_Bigman
Seri Kembangan
Reviewed August 19, 2013

Its rare to experience a team of people whose sole purpose is to please and surprise. From the food, service staff GO's and GE's, our room and entertainment and leisure activities. Every corner i turn, something brings a smile to my face. All this on a wonderful beach setting for family or couples. The daily shows are really something considering...

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1Thank Gregory T
Bangalore, India
Reviewed August 18, 2013

Our four-day trip to Bintan came to an end yesterday but we are still basking in the afterglow of our first club med experience. From the time we arrived at the resort, until the time we left, we felt every bit of it special. From the picture perfect view of the golf course to the pool side; from beaches to...

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1Thank Avantika_Rausaria
sp
Reviewed August 18, 2013 via mobile

This is the 3rd time I hv stayed in Club Med. and second time in bintan club med. Overall an excellent place - if you want lots of action you will find it. But if you choose to just chill out and relax they also have the option. Their spa is good! Will come back again. Rooms standard just average...

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1Thank rainbowfeiyi
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Island of Bintan to the south of Singapore is full of history, marked by fallen empires. Its tranquil bays were long used by the Orang Laut pirates as a refuge. This is where Club Med Bintan Island, a haven of tranquility and refinement combining modernity with Asian tradition, now nestles. From the terrace of the Bar, feast your eyes on the mass of lapis-lazuli blue, mother of pearl and emerald, from the pool to the lush gardens. Nearby, Ria Bintan Golf Course is also a golfer's heaven. ... more   less 

Additional Information about Club Med Bintan Island

Address: Jl Site A11 | Lagoi, Bintan Utara, Riau Islands Province 12920, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: $295 - $650 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Bintan Island 4*
Number of rooms: 311
Reservation Options:
TripAdvisor is proud to partner with Club Med so you can book your Club Med Bintan Island reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Med Ria Bintan Hotel Bintan
Club Med Bintan Island Riau Islands
Bintan Club Med
Hotel Style:
#1 Top resorts Hotel in Bintan Island
#2 Luxury Hotel in Bintan Island
#3 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travelers have asked, with answers from Club Med Bintan Island staff and other travelers.
55 questions
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Questions? Get answers from Club Med Bintan Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ground floor rooms have easy access to beach and facilities”
 of 5 bubbles brenick50, 3 days ago | Read review
“We didn't know about the room options. We would have upgraded to the deluxe or suite. There are no lifts at the units.”
 of 5 bubbles 474agnesn, 1 week ago | Read review
“I recommend the rooms with a sea view balcony”
 of 5 bubbles jacquesk2013, 1 week ago | Read review
“Ocean view room was just fine”
 of 5 bubbles cathyt518, 1 week ago | Read review
“Generally, rooms with balconies facing greenery have increased visits from monkeys and/or squirrels”
  • Cute towel
 of 5 bubbles doomslair, 2 weeks ago | Read review
5 of 5
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