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Jalan Teluk Berembang Laguna Bintan Resorts, Bintan Regency, Riau Islands Province 29155 Indonesia
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Traveler (1886)
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Panoramas (67)
Pool & Beach (548)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 57 hotels in Bintan Island
Location
4.2
Cleanliness
4.1
Service
4.3
Value
3.5
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 55 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. The resort offers a charming collection of rooms and suites that are ideal for couples, families and friends. Unwind at the award-winning Angsana Spa, while your chldren learn through play at the Rangers' kids Club.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Concierge
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Private beach
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
Malay
2327Reviews57Q+A100Room tips
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GlobalTraveller wrote a review Apr 2022
18 contributions3 helpful votes
We had an amazing time during our visit in December 2019. The kids had so much much fun too and the food served by the chef Mr Honey Bhatt was fantastic and out of the world! We would definitely visit again.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Puri Anomsari, General Manager at Angsana Bintan
Responded May 12, 2022
Dear nandutra, Thank you so much for taking a moment to share your Angsana Bintan experiences on December 2019 with our TripAdvisor followers. It was great hosting you. Until next time, my team and I wish you the very best. Cordially, Alpha Eldiansyah Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard C wrote a review Mar 2020
Brisbane Region, Australia33 contributions57 helpful votes
We first stayed at Angsana Bintan over 15 years ago when the complex was quite new. In the best possible sense, nothing has changed except for the addition of a Beach Club. The hotel staff are just as welcoming and efficient, the dining experiences excellent and the accommodation comfortable. We were in Bintan to play golf and to relax. The Laguna Golf course (our 'local') was very enjoyable to play and in excellent condition. We stayed for a week on this occasion and received a complimentary room upgrade, possibly reflecting how quiet the resort was as a result of the coronavirus scare currently sweeping the world. I understand comments from other reviewers on the somewhat dated decor and high prices (particularly when service and government charges add over 20% to quoted costs), but the positives far outweighed the negatives. One thing I do wish is that a top sheet for the bedding was offered. It was a bit too cool to sleep without any cover, but the doona provided was far too hot for comfortable sleeping and required the air-conditioning to be cranked up.
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from JoselBarrera, Manager at Angsana Bintan
Responded Mar 23, 2020
Dear Richard C, Thank you so much for taking a moment to share your Angsana Bintan experiences with our TripAdvisor followers. It was great hosting you back after 15 years!!! We appreciate your observations on aspects of improvements and we are diligently working on those. Dear Richard C, it will also be a great experience for all of us to repeat the Deja Vu as many times as you wish. Until next time, my team and I wish you the very best. Cordially, Jose Luis Barrera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TK Niam wrote a review Mar 2020
Singapore, Singapore383 contributions94 helpful votes
Stay over for a 2 days golfing trip and Angsana was a pleasant experience. Check-in was quick and did provide a detail briefing on location and timing for meals. Beach & Swimming pool were in great shape and room was clean & with a well stock mini bar. The Spa was great even it's a little X.... must say all staff were great, friendly with a nice smile with great service . Big thank you .
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Date of stay: January 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from JoselBarrera, Manager at Angsana Bintan
Responded Mar 23, 2020
Dear 808tkn, A big thank you to you as well for taking the time to write your experiences and score your overall stay with us at Angsana Bintan. We are glad that you had a pleasant holiday and we hope to have the opportunity to welcome you back very soon. Please, stay in touch through reservations-bintan@angsana.com to assist you in planning your next holidays in Bintan. My entire team and I are looking forward to welcoming you again! Cordially, Jose Luis Barrera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacques Leloup wrote a review Mar 2020
1 contribution
Excellent service. Beautiful site. The hotel was great and we felt very welcomed. We enjoyed the room, the food, the pool and the sea. Our dining experience at the Tree Top restaurant was unique. We highly recommend it.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JoselBarrera, Manager at Angsana Bintan
Responded Mar 23, 2020
Dear 280452jacques, Thank you very much for your posting on TripAdvisor your impression of your great time at Angsana Bintan. It was indeed a pleasure to receive such a nice review highlighting our culinary offers, swimming pool facilities, and the wonderful beach we have here, meeting every single one of your expectations. Thank you for recommending us with all our TripAdvisor followers. We would all be very pleased to have you back with us in the near future. Cordially, Jose Luis Barrera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ellenyh wrote a review Mar 2020
Singapore, Singapore69 contributions75 helpful votes
We stayed for only one night but that was more than enough time. Hotel is really conveniently located 10 mins drive from the ferry terminal. There’s a free shuttle which is great. The resort feels really dated, dark and dingey. The rooms are also really old, we booked the island suite which really was not worth it! Bathroom was tiny, bed was a double rather than a king. Beach looked really nice but when you walk on the sand your feet get covered in tar, which is really hard to wash off! What left a really left a foul taste to the experience was when we checked out, instead of the $260 that we secured as the rate we booked on their website, charged they charged us 5.1m IDR as they added 21% tax then also their own hotel conversion rate!! We spent a long time disputing it but they told us to just speak to head office. Moral is don’t book directly on their site and stay at Banyan Tree instead!
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from JoselBarrera, Manager at Angsana Bintan
Responded Mar 23, 2020
Dear ellenyh, Thank you for sharing with us your experience at Angsana Bintan. It is with regret we read that we missed to impress you during your stay. Your observations are taken to heart and have been shared with the relevant Managers who are continuously taking the necessary measurements to improve based on your assessment. Please, accept our apologies for the unexpected experiences. We would love to see you back to either Angsana or Banyan Tree Bintan in the near future. Until then, we wish you the very best. Cordially, Jose Luis Barrera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tiara N wrote a review Mar 2020
1 contribution
This was my first visit and I feel so amazing with this hotel. This hotel have a unique concept. The beach is so beautiful, the sands are soft white and clean. The staffs very helpful and this hotel has many interesting activities.
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JoselBarrera, Manager at Angsana Bintan
Responded Mar 23, 2020
Dear tiaranvtn, Greeting from the sunny Angsana Bintan! It was a delight reading your overall positive experiences, particularly that you found our beach to be so beautiful and clean. Your feedback is truly valuable to us to keep us motivated and our TripAdvisor readers to encourage them to come and relax after so stressful times. Thank you again for sharing your wonderful experiences. We hope to welcome you again in the near future. Until then, we wish you the very best. Cordially, Jose Luis Barrera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Climber93628 wrote a review Mar 2020
3 contributions7 helpful votes
Great spa treatment. We also enjoyed a pleasant of golf next to the hotel. The dinner in Angsana is excellent but it is also worth to have a dinner at the Treetop Restaurant at Banyan Tree Hotel. Shuttle will be provided by the hotel.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from GM-ANIDBN, Hotel Manager at Angsana Bintan
Responded Mar 19, 2020
Dear Climber93628, Thank you for taking the time to give feedback on your recent stay at Angsana and Banyan Tree Bintan. Your compliments to our Team is highly appreciated. Our team is doing their upmost to not only provide professional treatments, but moreover creating experiences. Let me assure that your compliments will be shared with everyone. In the end, I would like to thank you for your stay and review. I look forward to welcoming you back again to our resort in the future. Sincerely, José Luis Barrera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fowls1 wrote a review Mar 2020
1 contribution
Once again the Angsana was perfect for that short weekend getaway - a 2D/1N stopover felt much longer, and provided that complete chill out weekend. The staff were amazing throughout, especially Ms. Yunda who looked after us at check and throughout the entire stay (even when I left my sunglasses behind at breakfast!!). The spa treatments were also amazing again and truly helped us both to switch off from the busy schedules and enjoy a bit of relaxation! Thank you once again all the crew at Angsana and will see you again soon. PS. The meal at Saffron was fab too!!
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM-ANIDBN, Hotel Manager at Angsana Bintan
Responded Mar 19, 2020
Dear fowls1, I am truly delighted to hear that we were able to create a relaxing experience for you during your stopover here at Bintan. I have shared your recognition with the team here especially Yunda; they are very happy to learn that they had successfully exceeded your expectations. Let me thank you truly for having chosen to stay with us. The team and I look forward to another opportunity of welcoming you back to our resort in the near future. Sincerely, José Luis Barrera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marie Paul wrote a review Mar 2020
1 contribution
We had the most wonderful time at Angsana Bintan. We stayed for our 4 nights for our two year wedding anniversary and from the moment we got off the ferry to the moment we left we felt very taken care of by all the staff. We are from Australia so didn't really know what to expect. When we got off the ferry we were greeted by an Angsana staff member at the terminal who took us to the resort on their (free) shuttle bus service. Upon arrival check in was very smooth and we were offered welcome drinks and snacks. When we entered our room they had given us a cake that read 'Happy Wedding Anniversary' and written it with leaves on our bed!! Such a thoughtful touch and a brilliant start to our holiday. We found our room very clean and comfortable, we had a great view of the beach and pool. The pool was clean and the various 'chill out' spots and restaurants were all well kept too. We loved Happy Hour (50% off drinks) at the Xana Beach Club! Food is good, priced at what you would expect at such a resort. Because Angsana is part of Cassia and Banyan Tree resorts as well, we had access to both of those resorts' facilities (pools, restaurants, galleries, massage parlours, etc). You simply tell the receptionist where you would like to go and they will organise a car / buggy for your transport between the resorts. The staff were the highlight for us - they all called us by our name the entire time, were very attentive and fast with any request we had. Such lovely people who clearly genuinely wanted to help us! My husband organised a surprise massage for our anniversary 'Massage Of The Senses' which is where you have a private massage on a hill top followed by a dinner for two under the stars. Ours was organised for 5pm so we watched the sun set over dinner. It was truly a magical experience. Ask the staff for any of these special experiences!! Thank you so much Angsana for making our two year anniversary so special!!!! We loved every minute and felt so relaxed after our stay.
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Date of stay: February 2020
Value
Location
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Room Tip: View of the pool! :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM-ANIDBN, Hotel Manager at Angsana Bintan
Responded Mar 19, 2020
Dear mariepaul008, I am delighted to know that we are able to create a memorable stay for your anniversary and to exceed your expectations with our personalized service. Our team is trying hard to anticipate our guest needs and provide individual experiences. Your gracious comment on the team made me proud and reinforces our belief into their professionalism and dedication. I am happy to note that we were able to host a fantastic night with our Massage of The Senses. I hope on your next visit you will get to experience our other destination dining. It was an honor to be part of your special day celebration; I look forward to welcoming you once again to Angsana Bintan in the future. Sincerely, José Luis Barrera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ndhaucourt wrote a review Mar 2020
Burleigh Heads, Australia1 contribution
We spent 5 nights at Angsana with our 14 months old twins. Staff was extremely friendly and helpful, room was great, with sea view and garden. We loved it. Used the room service every night and really enjoyed the food and wine. The little downside : - the prices (laundry was extremely overprice), food was expensive too, - petrol on the beach (everywhere on the island) but it was during Monsoon season, maybe it's not like this all the time - location : beach is private and beautiful but the resort is remote. You can't really "go to town" easily if you want to buy a few things, go to the pharmacy or eat somewhere else, see other sides of the island, the culture, the shops etc. You are totally depending on the resort's driver if you want to go somewhere and it's not free. But if you don't need to buy anything this hotel is perfect ! We used many of their facilities, pool, restaurants, spa, baby club... everything was realy great
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM-ANIDBN, Hotel Manager at Angsana Bintan
Responded Mar 19, 2020
Dear ndhaucourt, I am truly delighted to learn that we were able to provide you with the true Angsana experience during your stay. Thank you for your gracious mentions on our location, surroundings, staffs and facilities. Indeed, being situated openly exposed to the open sea sometimes we have challenges with tar on the beach. Kindly rest assures that we monitor this issue from time to time and alert the guests accordingly. We also have our team on standby to clean the beach immediately. As for the price, we do carry out monthly price surveys of the other competitive hotels in the area and try to be in line with the market. Please be assured that we are addressing this issue. Meanwhile, the team and I are looking forward to welcoming you back to Angsana Bintan once again. Sincerely, José Luis Barrera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$199 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
angsana bintan hotel bintan, angsana hotel bintan
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan Island
NUMBER OF ROOMS
113
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Frequently Asked Questions about Angsana Bintan
Which popular attractions are close to Angsana Bintan?
Nearby attractions include D'Bintan Salon Day Spa (2.6 miles), Nirwana Beach Club (2.1 miles), and Banyan Tree Temple (0.2 miles).
What are some of the property amenities at Angsana Bintan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Angsana Bintan?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Angsana Bintan?
Yes, free parking is available to guests.
What are some restaurants close to Angsana Bintan?
Conveniently located restaurants include Warung Yeah!, Saffron, and Marine Cafe.
Are there opportunities to exercise at Angsana Bintan?
Yes, guests have access to a pool and a fitness center during their stay.
Does Angsana Bintan have an airport shuttle?
Yes, Angsana Bintan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Angsana Bintan have airport transportation?
Yes, Angsana Bintan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Angsana Bintan?
Yes, dry cleaning and laundry service are offered to guests.
Does Angsana Bintan offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Angsana Bintan have any great views?
Yes, guests often enjoy the ocean view available here.