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Planet Holiday Hotel

Jl. Raja Haji, Jodoh, Riau Islands Province 29432, Indonesia
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154 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel itself is very nice, amazing views, also have swimming pool not to big but nice... The management also very professional, helpful, kind. The most amazing was the roof top restaurant, you can see almost all of Batam and Singapore... Nice for short escape from daily routine...

Helpful?
Thank Hamonangan N
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Checking-in was fast, they gave us a high-floor room which I Iiked, I can even see MBS from my terrace. The room was quite big, we had a double bed, even though we were told it would be K-size (but it didn't really matter much to me). Toilet was quite clean, although the flusher gets stuck a few rare times.... More 

Helpful?
Thank Dannica Christy P
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear Christy P, Thank you for sharing 5-star review for Planet Holiday Hotel & Residence Batam! We are really pleased to hear about your wonderful stay. Your kind review will inspire our team to continuously deliver a memorable and comfortable for guests during their stay with us. Thank you again for making Planet Holiday Hotel & Residence Batam your preferred... More 

Batam, Indonesia
Level Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a one day holiday gateway. Room is big, the bathroom n shower pretty much new. Staff very pro. Breakfast has big variety. Swimming pool, whirl pool n sauna very clean and comfortable. Our fave is the elevator capsule, its good for selfie :)

Helpful?
Thank Laura G
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear Laura G, Thank you for taking the time to share review of your recent stay with us. We are delighted to hear about your pleasant experience where you enjoyed our facilities. Please do stay connected by following us on your favorite social media sites to take advantage of exclusive deals and keep up to date by visiting our website.... More 

Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 20, 2016

Visited Planet Holiday over the weekend of 18th and 19th June, stayed at the Executive Suite on 8th Floor. My initial booking was for a Premier Suite but was upgraded to Executive Suite as their Premier Suites were fully booked for the weekend. I was thankful that we got upgraded and the service at the reception was easy and quick.... More 

Helpful?
Thank GX31
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear GX31, Thank you so much for your candid review on TripAdvisor. We appreciate honest feedback as they serve as opportunities for improvement. Rest assured that we are committed to ensuring the proper upkeep of our hotel. We look forward to the chance to welcome you back and exceed your expectations. Yours Sincerely, Planet Holiday Hotel & Residence More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 19, 2016 via mobile

Planet Holiday is an old hotel but I love the comfort of spacious room and warm services by the reception. Stayed there for 4D3N and found the hotel is fantastic in terms of services, security and food. Upon entering the lobby, we have to pass through a security detector and screen by the security personnel. We felt so safe that... More 

Helpful?
Thank StewartCg
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear StewartCg, Thank you for your 5-star review for Planet Holiday Hotel & Residence Batam! We are most happy to hear you find the room, breakfast variety, and service provided of great standards. We always aim to create memorable experiences each and every time and we puts guests at the center of everything we do in order to continuously deliver... More 

Singapore, Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 3, 2016

Location wise is very excellent. short journey to Nagoya Hill Mall as well as DC Mall. but since there is taxi counter at the hotel, going a bit further to place like BCS Mall was also hassle free. Housekeeping and room service staffs were extremely friendly and accomodating. breakfast spread was good, there were varieties. room was clean and TV... More 

Helpful?
Thank Riyati
PHH-Management, Planet Holiday Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear Riyati, Thank you for taking the time to write your review of the hotel We are pleased to hear you found the hotel conveniently located in the midst of a bustling shopping district and we are sorry to hear about your bookings experience. We apologies for any disturbance during your stay while we always try our best to upkeep... More 

Tangerang, Indonesia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed May 27, 2016

the room was outdated. i stayed at room 1919 (the highest floor) but somehow i still can hear the music from karaoke room. need to pay attention on the cleanliness of the room (carpet, shower room etc). the rest is just okay

Helpful?
Thank vmoesa
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear vmoesa, Thank you for taking the time to share your feedback which gives us the opportunity to further enhance our facilities and service standards. Please be assured that your comments have been shared with our team who continually strive to enhance our guests' experience. We look forward to the chance to welcome you back and exceed your expectations. Best... More 

Bandung, Indonesia
Level Contributor
168 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed May 24, 2016

When I checked in, I asked the front desk to assign me the smoking free room. They did, but they didn’t ask me to sign anything stated that I will not smoke in the room. Curious, I asked if that was really a smoking free room. It turned out that though they prohibit the guests to smoke in nonsmoking room,... More 

Helpful?
Thank Indra M
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear Indra M, Thank you for taking the time to write your review of the hotel; all feedback is very important and every comment is both read and noted. We are disappointed to learn of your experience. While we strive to create a unique and memorable experience for all our guests, we are sorry if this was not the case... More 

Perth, Australia
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 22, 2016

Had a decent stay, although as many have mentioned the hotel is dated, but everything in the room was working fine. Can't beat the location. Breakfast was quite a spread...mostly Asian dishes though, but not bad. Wifi was adequate by Indonesian standards and seemed to work most of the time.

Helpful?
Thank RollingLucky
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear RollingLucky. Thank you so much for your candid review on TripAdvisor. We appreciate honest feedback as they serve as opportunities for improvement. Rest assured that we are committed to ensuring the proper upkeep of our hotel. We look forward to the chance to welcome you back and exceed your expectations. Yours Sincerely, Planet Holiday Hotel & Residence More 

Bern
Level Contributor
177 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed May 5, 2016

Booked the "Executive Suite" in this hotel, since the price was only about 50% more than a normal room. The room was larger than a standard room, albeit less than I hoped from the pictures (still just one room with a sofa in it) - at least it didn't felt cramped from "too much" furniture. "Minibar" that is included with... More 

Helpful?
Thank WorldTraveller201000
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear WorldTraveller201000, We are happy to hear that you had an overall positive stay and we appreciate your positive feedback. We have also noted your comments about our facility and have shared your feedback with our team who continually seek ways to further enhance our guests' experiences. Thank you for taking the time to write this review, we hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Prepare to be impressed with Batam's Prestigious Landmark, Planet Holiday Hotel takes comfort and elegance to a new level. True luxury with world-class facilities providing every distinctive customer service satisfactions. Just 5 minutes from Harbour Bay International Ferry Terminal or 30 minutes from Hang Nadim International Airport. We are located midway between Nagoya and Jodoh in the heart of Batam`s main business district close to excellent shopping and entertainment facilities. ... more   less 

Additional Information about Planet Holiday Hotel

Address: Jl. Raja Haji, Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $48 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Planet Holiday Hotel 4*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Agoda, Orbitz, Booking.com, Asiatravel.com Holdings, Travelocity, Priceline and Hotels.com so you can book your Planet Holiday Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Luxury Hotel in Batam
#16 Spa Hotel in Batam
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