We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Mercure Batam

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Batam
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

332 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Mercure Batam
See the most recent reviews
Showing 289: English reviews
Spore
Reviewed September 12, 2012

Nice location, but still need taxi to go around. Overall service is satisfactory, and off course good value when compared to Spore, but so so when compared to others. Have a 24 h mini mart for your personal emergency add ons

 Report
Helpful?
2Thank LeeShenMay
6178, General Manager at Mercure Batam, responded to this review

Sincerely our beloved guest, Thank you for your feedback and comment for your recent stay at our hotel. We are very pleased to read that you are enjoy your stay and happy with our services. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and...

Malang
Reviewed September 4, 2012

The room is not well maintained. I have stayed in other Accor hotels in Indonesia, but this particular one, the room is not well maintained. I think the hotel need to do some refurbishment on their room.

 Report
Helpful?
2Thank Arek-Singapore
6178, General Manager at Mercure Batam, responded to this review

Sincerely our beloved guest, Thank you for your feedback and comment for your recent stay at our hotel. We renovated all rooms in 2007 (except 5 junior suites), but we noted your comment and will review if some rooms still need upgrade the conditions, and for your information we've start changing old TV with LED TV. We are looking forward...

Bekasi, Indonesia
Reviewed August 26, 2012

the room was clean and excellent, and the location is very near to the city. I'm very pleasant to stay in this hotel, for the services is very polite and professional, also for the food and the facility is good, so keep up the good work

 Report
Helpful?
2Thank Gagan G
6178, General Manager at Mercure Batam, responded to this review

Sincerely our beloved guest, Thank you for your feedback and comment for your recent stay at our hotel. We are very pleased to read that you are enjoy your stay and happy with the cleanliness and comfort of the hotel, It is always encouraging for us to learn that our guests are satisfied with our services as it is what...

Jakarta, Indonesia
Reviewed August 24, 2012

i came there for a two days meeting. room is quite spacious. front staff are friendly. breakfast are ok. but the meeting room is very old and dark. it placed on top floor of this hotel, large enough to accomodate up to 40 person, but its totally dark and all audience became sleepy, including me. i think this hotel is...

 Report
Helpful?
Thank gondel g
6178, General Manager at Mercure Batam, responded to this review

Sincerely our beloved guest, Thank you for your feedback and comment for your recent stay at our hotel. We are very pleased to read that you are enjoy your stay and happy with the comfort of our room and breakfast, also thank you for your appreciation the friendliness and assistance of our staff, this will certainly motivate them to keep...

Singapore
Reviewed August 20, 2012

Ww check in evening after game of golf, lobby was wifi so I could check mails. We went for a massage next to the gym and gym was well equipped. Hotel Rooms are big and nice. Shampoo sufficient. No complaints on the room. Breakfast is not so great. Could be more variety.

 Report
Helpful?
Thank AIK71
6178, General Manager at Mercure Batam, responded to this review

Sincerely our beloved guest, Thank you for your feedback and comment for your recent stay at our hotel. We are very pleased to read that you are enjoy your stay and happy with the cleanliness and comfort of the hotel, It is always encouraging for us to learn that our guests are satisfied with our services as it is what...

Jakarta, Indonesia
Reviewed August 19, 2012

 Report
Helpful?
2Thank drdpcm
6178, General Manager at Mercure Batam, responded to this review

Singapore, Singapore
Reviewed August 2, 2012

no balcony, no internet access computer terminals, no room privacy display signage, no balcony, no internet access computer terminals, no room privacy display signage, no balcony, no internet access computer terminals, no room privacy display signage.

 Report
Helpful?
1Thank tansteph
6178, General Manager at Mercure Batam, responded to this review

Sincerely our beloved guest, Thank you for your feedback and rating for our hotel on your recent stay at our hotel. For your information, since we operate high building we are not providing balcony for safety reason. And in all our rooms you may find RJ45 connector in writing table drawer with internet access terminal attached to the wall (wall...

Singapore
Reviewed July 26, 2012

Contrary to all the negative comments, I think the hotel is value for money. Had booked as an online package with tour, lunch and massage inclusive. Hotel is clean and staffs are friendly and accommodating. Stayed at Room 302 and even though the bathtub and basin is a little run down, at least they are clean with no cockroaches/pests (as...

 Report
Helpful?
2Thank Piggydotcom
6178, General Manager at Mercure Batam, responded to this review

Sincerely our beloved guest, Thank you for your feedback and comment for your recent stay at our hotel. We are very pleased to read that you are enjoy your stay and happy with the cleanliness and comfort of the hotel, appreciated the friendliness and assistance of our staff, this will certainly motivate them to keep up the good work. For...

solo
Reviewed July 16, 2012

 Report
Helpful?
3Thank nurianinda
6178, General Manager at Mercure Batam, responded to this review

Constant Traveller
Reviewed July 1, 2012

I visited the Hotel Mercure in June 2012, and paid about US$50 a night. I must disagree with "LoveFree" and "StevenBKK" -- I found the Mercure to be clean and convenient, and the staff to be quite helpful. While it does not offer (nor claim) five-star luxury, it is perfectly safe and convenient for the business traveler or the experienced...

 Report
Helpful?
4Thank PilotMike2009
Management response:

Sincerely our beloved guest, Thank you for your feedback and comment for your recent stay at our hotel. We are very pleased to read that you are enjoy your stay and happy with the cleanliness and comfort of the hotel, appreciated the friendliness and assistance of our staff, this will certainly motivate them to keep up the good work. Also...

Questions? Get answers from hotel staff and past guests. Ask a question

182 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (137)
Viewed
Room/Suite (36)
Viewed
Hotel & Grounds (16)
Viewed
Dining (8)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (12)
Viewed
View from Room (6)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (5)
Viewed
Business Center/Function Rooms (5)
Viewed
Dining (6)
Viewed
Family/Play Areas (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Batam hotels
0.8 mi away
Swiss-Inn Batam
Swiss-Inn Batam
#23 of 94 in Batam
189 reviews
1.2 mi away
Hotel Novotel Batam
Hotel Novotel Batam
#3 of 6 in Batu Ampar
603 reviews
1.6 mi away
Crown Vista Hotel
Crown Vista Hotel
#31 of 94 in Batam
89 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Nagoya Mansion Hotel & Residence
2.2 mi away
Harmoni One Convention Hotel and Service Apartments
0.6 mi away
89 Hotel
89 Hotel
#20 of 94 in Batam
129 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Batam City…feels the vibrant of real modern new urban city,Meet the Mercures…a hotel with local color and distinctive style,The real modern new urban city experience - Batam Island known for its free trade zone area as part of the Sijori Growth Triangle (Singapore Johor Riau) is located 20 km (12.5 miles) off Singapore's south coast and 45 km from Johor, Malaysia. Shipbuilding and electronics manufacturing are major industries at the beginning, now tourism, hotels and resorts start to grow and the biggest community on the island is Nagoya. Mercure Batam, a hotel with local color and distinctive style, located at the central business district of Batam Island, Nagoya; with easy access to Airport, International Ferry Terminals, Shopping Malls and Tourist Attractions.The perfect blend for business and leisure - Mercure Batam with 8 storeys building offer 159 fully refurbished spacious, modern and comfortable rooms with wooden interior and modern facilities. All hotel rooms feature key card lock, electronic safety box and CCTV covering almost in all public spaces for security, centralized air conditioning, high speed internet and Wi-Fi access, satellite channels TV, bathtub/shower with hot and cold water, IDD telephone line, mini bar, coffee making facilities and 24 hours in room dining service. We offer 5 meeting rooms and 1 ballroom, business center, health club/gymnasium, spa/massage, sauna, steam room, whirlpool, and outdoor swimming pool.Flavors and cozy - Famous in tastes and warm ambience, our Casaluna Restaurant offers a wide range of a la carte dishes from East to West and original local cuisine with authentic recipes. Or just simply relax in our Pillars bar and lounge with Cups and Tastes enjoying live music in the evening. ... more   less 

Additional Information about Mercure Batam

Address: Jalan Raden Patah 12, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $20 - $33 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Batam 3.5*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with HotelTravel.com, Orbitz, Booking.com, Travelocity, Priceline and Hotels.com so you can book your Mercure Batam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Batam Hotel Batam
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Mercure Batam staff and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Mercure Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms in the back building, facing the poor are less noisy. Ask for a newly renovated room for newer furnishings and brighter rooms.”
 of 5 bubbles Fifidog, Sep 19, 2016 | Read review
“Asked for non-smoking room if needed”
 of 5 bubbles RegineSK, Jul 24, 2016 | Read review
“Try not to get a room with a pool view. It will be very noisy.”
 of 5 bubbles robbiel2005, Jun 7, 2016 | Read review
“Take lower floor to avoid sunrise (heat)”
 of 5 bubbles Mikehen7, May 24, 2016 | Read review
“request for the new room if available”
 of 5 bubbles Juvita007, May 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay