We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Mercure Batam

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Batam
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

323 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 281: English reviews
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

When i come to batam i would stay at mercure hotel The facility is not inferior to more expensive hotel , have spa lucky that makes me always come again , her therapist was very professional , and the room is also comfortable , then I 'll come again

Helpful?
Thank bonekdarjo1978
Singapore, Singapore
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed in this hotel, many, many times. But I had not stayed here in months. I thought I would do a fresh review. Price: I find it very reasonable, all things considered. If you are an Accor member, it is even more so. Location: Not too great. It is actually very close to the shopping areas Nagoya Hill... More 

Helpful?
Thank Fifidog
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Good and fast service from the reception when asked if possible to change my room to another which facing the pool.Delicious and fast service by the F&b guys.Many types of food for breakfast.Wifey likes the Sauna and my son love the pool.Highly recomended for family and friends visiting Batam Island.Five star and Two thumbs up for your hotel!👍👍

Helpful?
Thank TeamSwingapore
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Great pool, sauna and steam room, jacuzzi, rooms service and technical support was efficient, great ambiance, Staff was friendly and always smiling, but still got room for improvement, as the hotel is under renovation,

Helpful?
Thank neeleshr
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

I have bad experience till there is blue black all over my body. And there dun accept credit card. What i know spa actually will relax ur mind n body.. But not this spa.. Its so painful till i ask the staff to stop n do it softer but no she still do it so hard till i cant feel... More 

Helpful?
Thank Irah I
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 12, 2016 via mobile

Stayed on 3rd floor and the Exexutive room was dated. The toilet sink stopper was not working and deposit box was dusty and dirty. Despite that the room was spacious and carpet was clean and no smell. The bedsheets had a blood stained but the pillow was good. They provide a big size pillow which is very comfy. The bed... More 

Helpful?
1 Thank Shah K
6178, General Manager at Mercure Batam, responded to this review

Dear Shah K, Greetings from Mercure Batam! May I begin by thanking you for your review about Mercure Batam. I appreciate for your time to give your feedback of your last stay. I am sorry that your experience did not meet your expectations, in overall cleanliness and accommodation, the Wi-Fi connection and an unpleasant smell at the lobby. Please accept... More 

Jakarta, Indonesia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 11, 2016

This property only suitable for MICE, quiet neighborhood about 1km from Nagoya hills mall, like old hotel around town this hotel only survive from group booking, suitable for family since it has pools, it still under renovation for upper floor which been going on for months, basically it needs upgrade from its furniture and amenities, if you are on budget... More 

Helpful?
Thank Pipith L
6178, General Manager at Mercure Batam, responded to this review

Dear Pipith, Thank you for taking the time to tell us about your experience at Mercure Batam. I am sorry that your experience did not meet your expectations, in overall products that still under renovation, our location and services, especially in handling your booking and check in process. Our booking system is online actually, but I have reviewed and identified... More 

Singapore, Singapore
1 review
1 of 5 stars Reviewed August 3, 2016

This is my first and ever experience stay with Mercure Batam under the Accor Group. So far all the hotels in stayed before were prefect and services rendered were absolutely satisfactory. This particular hotel their front desk for check in and out were horrible they they seems very impatience and not in the mood to serve us and didn't even... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sunny L

Travelers are raving about these Batam hotels

Singapore
2 reviews
5 of 5 stars Reviewed July 25, 2016

we visited with friends.Good time to stay for relaxing trip.Rooms are quite big and cheaper.Breakfast was delicious and more variety to choose.stayed one day was satisfied.Expected to visit again .Thanks

Helpful?
Thank chathurika89
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 24, 2016

Took 3 rooms and Stayed for 1 night. It located near to Nagoya Hill Mall. But you can consider taking a cab (50,000 Rupiah) if you lazy to walk to the mall. Free-Wifi in rooms and lobby. We requested to change a room because we dont like the room with "smoking" smell. Maybe the previous person over-smoked in the room?... More 

Helpful?
Thank RegineSK
Questions? Get answers from hotel staff and past guests. Ask a question

181 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (136)
Viewed
Hotel & Grounds (16)
Viewed
Dining (8)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (35)
Viewed
Bathroom (12)
Viewed
View from Room (6)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (5)
Viewed
Business Center/Function Rooms (5)
Viewed
Dining (6)
Viewed
Family/Play Areas (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Batam hotels
0.4 mi away
Da Vienna Boutique Hotel
0.0 mi away
Eska Hotel Batam
Eska Hotel Batam
#3 of 9 in Batam Center
4.0 of 5 stars 88 reviews
0.4 mi away
Amaris Hotel Nagoya Hill
Show Prices
Show Prices
Show Prices
0.6 mi away
89 Hotel
89 Hotel
#22 of 90 in Batam
3.5 of 5 stars 120 reviews
1.1 mi away
Swiss-Inn Batam
Swiss-Inn Batam
#20 of 90 in Batam
3.5 of 5 stars 184 reviews
1.0 mi away
Allium Batam Hotel
Allium Batam Hotel
#3 of 21 in Nagoya
4.0 of 5 stars 235 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Batam City…feels the vibrant of real modern new urban city,Meet the Mercures…a hotel with local color and distinctive style,The real modern new urban city experience - Batam Island known for its free trade zone area as part of the Sijori Growth Triangle (Singapore Johor Riau) is located 20 km (12.5 miles) off Singapore's south coast and 45 km from Johor, Malaysia. Shipbuilding and electronics manufacturing are major industries at the beginning, now tourism, hotels and resorts start to grow and the biggest community on the island is Nagoya. Mercure Batam, a hotel with local color and distinctive style, located at the central business district of Batam Island, Nagoya; with easy access to Airport, International Ferry Terminals, Shopping Malls and Tourist Attractions.The perfect blend for business and leisure - Mercure Batam with 8 storeys building offer 159 fully refurbished spacious, modern and comfortable rooms with wooden interior and modern facilities. All hotel rooms feature key card lock, electronic safety box and CCTV covering almost in all public spaces for security, centralized air conditioning, high speed internet and Wi-Fi access, satellite channels TV, bathtub/shower with hot and cold water, IDD telephone line, mini bar, coffee making facilities and 24 hours in room dining service. We offer 5 meeting rooms and 1 ballroom, business center, health club/gymnasium, spa/massage, sauna, steam room, whirlpool, and outdoor swimming pool.Flavors and cozy - Famous in tastes and warm ambience, our Casaluna Restaurant offers a wide range of a la carte dishes from East to West and original local cuisine with authentic recipes. Or just simply relax in our Pillars bar and lounge with Cups and Tastes enjoying live music in the evening. ... more   less 

Additional Information about Mercure Batam

Address: Jalan Raden Patah 12, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $20 - $30 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Batam 3.5*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Expedia, HotelTravel.com, Hotels.com, Travelocity, Priceline, Orbitz, Odigeo and Hotwire so you can book your Mercure Batam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Batam Hotel Batam
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay