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The Hills Batam

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133 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Reviewed February 1, 2017 via mobile

Stayed in superior twin room. Newly renovated and clean but WiFi in the room is really weak so had to use the WiFi while sitting at lobby. Location is good with shopping mall just opposite the hotel and spa services. The hotel is currently under partial renovation.

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2Thank Charma1n3
Reviewed January 27, 2017 via mobile

Staff was unable to respond to my inquiry about other malls instead keep insisting on gg Nagoya hill mall . Room was averagely good but view was not . Did request for city view room but the level was not high enough to see the city haha.

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Thank Roon U
Singapore, Singapore
Reviewed November 30, 2016 via mobile

I think either I'm unlucky that every time I stay here I don't get the refurbished rooms or there was hardly any work done in the first place. It is supposed to be a non- smoking hotel but I reckon their staff were smoking for hours in the Housekeeping room just meters from my rooms that I couldn't breathe. Even...

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Thank 485arym
Brisbane, Australia
Reviewed November 28, 2016

Staff were friendly,breakfast had an egg station that was good. Renovations to the building going on. WiFi was good. Bathrooms really need a good clean ,the mould in the bathroom was not good,and the shower nozzle in our bathroom was broken and looked to be that way for a while.Toilet cistern leaked on the floor.

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1Thank LandHBrisbane
Singapore, Singapore
Reviewed November 27, 2016

We stayed one night in The Hills batam on 26 Nov 16, our room has just been renovated and was facing the road side, better view than the other side of the rooms which are facing the deserted old buliding. They are in the progress of renovating their rooms hence you can expect some mosquitoes flying around. Some of their...

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Thank Iristriss88
Reviewed November 8, 2016 via mobile

Had a 1 day stay! Love it as its near to nagoya mall and massage area. Room is spacious for 2 person and also have a dining area. Went breakfast at 9plus, luckily there is still food for us. Friendly staff and allow me to have late checkout. Thank you...

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Thank Keisha R
S'pore
Reviewed September 14, 2016 via mobile

We visited the hotel in Sept 2016. Though they claimed they have refurbished the rooms, but we are disappointed to see leaking sink and disgusting bath tub. The towels are worn out as well. One night in the hotel, thankfully, 1 night. The bed looked clean but really isn't. Our body itched the whole night, guess there must be plenty...

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1Thank eTripPlanner
Singapore, Singapore
Reviewed September 11, 2016 via mobile

Booked a room through Agoda for a short getaway with my husband. Although i was apprehensive at first, i think it was a good stay for the price paid. We got a room in the new wing and it was comfy and cosy for us, just keep the curtains closed as the view from our window wasnt that good. Breakfast...

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1Thank Reeyaa R
Singapore, Singapore
Reviewed August 10, 2016 via mobile

We total booked 3 rooms. One room had renovated, modern feel and clean. The other 2 rooms still with old furniture and slight dirty feel. No communication barrel with their staff. Provided simple buffet breakfast. Location Walking distance to the spa secret, Indo Thai massage, Nagoya shopping mall. Will stay again if the hotel fully renovated.

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1Thank Kohyp
Reviewed June 26, 2016

TOTALLY DISAPPOINTED! WEAK WIFI. Astonished with this creepy this hotel. It was a totally screwed up choice to stay and my whole family members felt like staying in a hunting room with a strange noise all over during mid night. People laughing, walking. Outdated hotel with ony ONE passenger lift (manual button), water heater not working, toilet bowl, bath tub...

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3Thank Shirley Y
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
THE HILLS BATAM(SHORT WALKAWAYS TO NAGOYA HILL MALL & MANY ENTERTAINTMENT VENUES)The hills Batam is an oasis of calm and charm amidst the hustle and bustle Of the Nagoya district, Batam’s main commercial area. Located in front of Nagoya Hill Mall, The Hills Hotel Batam is also easily accessible to Duty Free Shopping Center , malls, restaurant, bank, and many entertainment venues. Our rooms are fully air-conditioned and feature modern amenities such as an IDD phone, wireless internet access, LCD TV, refrigenerator and coffee & tea making facilities. Your accommodation is also inclusive of a welcome drink, daily buffet breakfast, and complimentary use of our Health Centre Spa.A venue to conduct modern meeting, our 6 function rooms with capacity until 500 pax as well equipped for business meeting and seminars, as well as product launches. Only 20 minutes from Hang Nadim international Airport, 10 minutes from Harbour Bay International Ferry, 17 MINUTES FROM Batam center Ferry terminal, 25 minutes to Sekupang International ferry.The Barelang Bridge connect the island of Batam, rempang and Galang. This bridge has grown more into a tourist attraction rather than a transport route. Located in Vietnam village at Galang Island, The Quan Am Tu temple is one of Batam most visited attraction. It was build by Vietnamese that escape the war in Vietnam 1976.Renowned for its many seafood restaurants, The coastline along Harbour Bay will satisfy you with a diverse choise of seafood. ... more   less 

Additional Information about The Hills Batam

Address: Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $31 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hills Batam 3*
Number of rooms: 144
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Questions & Answers

Here's what travelers have asked, with answers from The Hills Batam staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the room that is facing the road unless you do not mind to see the old and eerie building at the other side of the rooms.”
 of 5 bubbles Iristriss88, Nov 27, 2016 | Read review
“Choose superior room others higer categories will disappoint you”
 of 5 bubbles corrine_sls, Feb 8, 2016 | Read review
“The tip is to choose another property”
 of 5 bubbles ZhiMing83, Dec 6, 2015 | Read review
“bigger room is definitely the best to stay in - much brighter”
 of 5 bubbles LaydeeLeoM, Sep 9, 2015 | Read review
“Stay at lower floor ans lift is very slow.”
 of 5 bubbles WilbertWPH, Jul 26, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question