We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Batam
Post
Inbox
Search

King's Hotel Batam, a PHM Collection

Save
Jl. Yos Sudarso Seraya Atas, Riau Islands Province 29454 Indonesia
Lowest prices for your stay
Booking.com
$31
View Deal
Trip.com
$29
View Deal
Agoda.com
$34
$20
View Deal
SAVE $14
Orbitz.com$34
Travelocity$34
Hotels.com$34
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (193)
Dining (42)
Room & Suite (27)

About

Location
Cleanliness
Service
Value
King's Hotel Batam, a PHM Collection is located in the strunning area of Nagoya - Batam. 5 minutes away from Nagoya Shopping Mall, 15 minutes away from Harbourbay Ferry Terminal, and 30 minutes from Hang Nadim International Airport. The four-star Hotel contains 103 guest rooms & meeting rooms. Offering guest and travellers with a fantastic view from the top, with dazzling scenery of South China Sea. The best view ever in Batam.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Shuttle bus service
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
159Reviews15Q+A29Room tips
Traveler rating
  • 57
  • 55
  • 30
  • 7
  • 11
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
+1
Warms welcome and fully informative by the concierge guys and also pleasant service on the front desk. Great variety breakfast and awesome restaurant service and lovely view on restaurant terrace also. Gueat rooms is clean and spavious space, very recommended Hotel in Batam
Read more
Nice place to stay. Stayed there for 2 nights on the 10th floor. Quiet, refurbished rooms, clean. Friendly staff, really willing to help hotel's guests. Big selections on indonesian traditional food. Lack on western. 24hrs cafe on the 11th floor
Read more
Stayed here for 2 nights. The room is surprisingly spacious. the breakfast are good also, the hotel has enough variety of breakfast spread to choose from. The staff is quite friendly as well. However i think the hotel is on the older side. The carpet need to be clean because there are quite alot of black spot on the floor in my room. But overall, it is a good place for short stay. PS: check out the view on the top floor. it is amazing especially at night.
Read more
Response from fomkingshotelbatam, General Manager at King's Hotel Batam, a PHM Collection
Responded Mar 10, 2019
Dear john_drax Warmest Greetings from King’s Hotel, a PHM Collection Thank you for taking the time to write a helpful summary of your stay for other travelers to consider. We are so glad that you enjoyed the full experience of our Hotel. Our staff strive to help make this experience engaging and unforgettable. We are happy that you had a smooth experience during your stay. We will definitely share your valuable comments with our team for the improvement. Apologize if there is any inconvenience experience that you had in our Hotel. We hope you find yourselves coming back to King’s Hotel, a PHM Collection once again sometime soon. Thank you, Kurniawansyah General Manager
Read more
For the price, it is really worth it. Great selections of food for breakfast buffet The staff are very friendly & helpful. The location is near to most of the landmarks and there is also a free shuttle provided to Nagoya Hills shopping mall, Mega Mall & Batam city square. However, the pool is not great so just give it a miss.
Read more
Response from fomkingshotelbatam, General Manager at King's Hotel Batam, a PHM Collection
Responded Feb 17, 2019
Dear is_hosni Warmest Greetings from King’s Hotel, a PHM Collection Thank you for taking the time to write a helpful summary of your stay for other travelers to consider. We are so glad that you enjoyed the full experience of our Hotel. Our staff strive to help make this experience engaging and unforgettable. We are happy that you had a smooth experience during your stay. We will definitely share your valuable comments with our team for the improvement. Apologize if there is any inconvenience experience that you had in our Hotel, especially for the pool, We will evaluate it and make it better when you come back. We hope you find yourselves coming back to King’s Hotel, a PHM Collection once again sometime soon. Thank you, Garna Shobara Swara General Manager
Read more
I travel a lot around the world and this is the first time I had to write about a hotel as terrible. Firstly, the people at the reception do not understand much English, so it was difficult to communicate. 2. My husband and I were given a room with twin beds, when I asked for a large bed, they said they don’t have and will join. However, the joining didn’t make us sleep together. 3. When we stepped into the room, it was smelly, so we switched the ac. The ac was not working and made a huge noise. We called the boys around, who done understand English. Then after some time someone came through and fixed the ac. In the meantime, they offered us the next door room and after checking that, I found the same problem with the ac. My question is why the rooms are not checked before allowing them to your customers when you are considering yourself to be more than 3 stars. 4. The breakfast was not of good standard and none understands English. So with a lot of difficulty we have to make them understand about poached egg. 5. The worst part is to go back we had booked their car and the night before we went to confirm about the timings. The lady at the reception confirmed that she spoke to the driver and the driver will be arriving at 11:30 the next day morning. The next day, when we went downstairs to checkout and enquired about the car. The lady now in the reception didn’t have a clue about it. We asked her to check our details and she said that the car will arrive at 12. When we informed her that we had booked the car for 11:30 as we need to reach the ferry terminal earlier for the chinese new year rush and we had been confirmed earlier for the time. She then called the driver and informed us that the driver is stuck in the traffic and will come soon. The driver arrived at 11:50. We asked the driver about it and he said that he was not informed anything about our travel plan. He was told at 11:27( which was the time when we checked out and asked for our car) and he came running. How can your staff lie to your customers? Are you providing the services for free that you are behaving such unethically. Why did the lady at the reception lie the previous night about confirming and the lady next morning say that the driver is stuck in traffic when the driver was not told even. Except the driver Fahme, none in this hotel has any customer ethics. This hotel doesn’t even reach a 2 star category. An absolute disgrace to the hospitality industry.
Read more
Response from fomkingshotelbatam, General Manager at King's Hotel Batam, a PHM Collection
Responded Feb 17, 2019
Dear Sharmila B Warmest Greetings from King’s Hotel, a PHM Collection Thank you for contacting us. We are sorry to hear that you have had difficulties with this. We have evaluated this and we make sure that when you stay back at our hotel, it won't happen again even better. We realize that it makes you uncomfortable but we still hope you want to come back again to stay at our Hotel in the future. We will give you our best service. If there are any things we can do more and want to convey, please send an email directly to gm.kingsbatam@phmcollection.com. Thank you for giving us the opportunity to keep improving the quality of our services. Your comments are very meaningful for our progress and we really appreciate that. Best Regards, Garna Shobara Swara General Manager
Read more
Previous
PRICE RANGE
$25 - $45 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatam
NUMBER OF ROOMS
103
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about King's Hotel Batam, a PHM Collection
Which popular attractions are close to King's Hotel Batam, a PHM Collection?
Nearby attractions include Thrive Karaoke (0.7 miles), Batam Go Transport (0.5 miles), and Ajella Korea Factory Outlet (0.4 miles).
What are some of the property amenities at King's Hotel Batam, a PHM Collection?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at King's Hotel Batam, a PHM Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at King's Hotel Batam, a PHM Collection?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at King's Hotel Batam, a PHM Collection?
Yes, free parking is available to guests.
What are some restaurants close to King's Hotel Batam, a PHM Collection?
Conveniently located restaurants include Panties Pizza, Morning Bakery, and Ayam Bakar Taliwang - Pelita.
Are there opportunities to exercise at King's Hotel Batam, a PHM Collection?
Yes, guests have access to a pool during their stay.
Does King's Hotel Batam, a PHM Collection have an airport shuttle?
Yes, King's Hotel Batam, a PHM Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at King's Hotel Batam, a PHM Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does King's Hotel Batam, a PHM Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to King's Hotel Batam, a PHM Collection?
Many travelers enjoy visiting Nong Isa Cemetery Complex (4.4 miles).