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The hotel has improved since September 2014, most of the aircon have changed to new one and Tv flat screen. Staff been trained and services are up to standard, breakfast and room services all running. Thanks for the comments and we will keep on improving...More
Worst hotel i ever stay.Under the bed all rubbish the staff never clean.And finally insect bites .Just imagine while sleeping some rats running on to the bed.Anyway i will never recomend any frends or relatives to stay there.
This is not a hotel. No staff in the hotel, lift does not work, no breakfast, nothing to eat near by.
Staff are not aware which room a person has booked.
For the price we can get a far better hotel in downtown batam.
Do not ever book this horrendous hotel..worst staff,worst hotel..even ghost won't like to come here..elevator spoil,water tap broke, mattress and blanket full of dirt,,soil..tv spoil...everything spoil..service full of craps..if someone dare to tell me this a good hotel then i will say to him..you are...More
Throughout our stay here, we had to travel by stairs up to the 6th floor as the elevator (they only have one) is out of service! No in-house phone install in our room... no heater... worst, the windows have no grill and locks for it...More
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