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Smiling Hill

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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As the taxi drove us through some very poor areas, we were sceptical. But it was wonderful! Our two roomed apartment was clean, cool and spacious. A short walk to the main complex, good pool, great food and we couldn't ask for better friendlier service. Douglas and his staff were always on hand to help us.

Helpful?
Thank Asha P
1 review
5 of 5 stars Reviewed March 19, 2016 via mobile

What I like about this place is the flexibility, the hospitality, clean place and nice people. I work in a service industry so I am very particular about service and cleanliness. When we decided to book at smiling hill I did not really expect too much. We paid for 2 nights for 5 people $274 SGD (includes 3% surcharge for... More 

Helpful?
Thank jonag747
Singapore, Singapore
1 review
5 of 5 stars Reviewed January 7, 2016

My friends celebrated my bachelor party and it was an awesome party with 11 other guys.. We were given separate pool side location for the party which lasted whole night and it's very reasonable. The staff were very friendly and since we liked a bit spicy food, we were also given a chance to cook our self which is another... More 

Helpful?
Thank XUV5OO
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 27, 2015 via mobile

After reading review from nocompromise2015 I totally agreed with the reviews. My partner and I were there for Xmas Day lunch as well . Thinking that it was owned by a Bule (white), it should be good . However, there was no Xmas feelings in the air except for repetitive Xmas carols. Food was a disaster. Like what nocompromise2015 mentioned,... More 

Helpful?
Thank FizaZul

Travelers are raving about these Batam hotels

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 26, 2015

Thought I'd give this place a try out. Visited for Xmas lunch. From the start the journey there was very depressing especially when one is nearing the location. Nothing to rave about. And when we arrived it was like no man's land..no one showed the way knowing we are tourists and not locals. Ask for the drink list and was... More 

Helpful?
1 Thank nocompromise2015
Mortsel
2 reviews
4 of 5 stars Reviewed November 22, 2015 via mobile

I spend around 10 days at the hotel. A clean and nice place. Everybody was very friendly. If I visit Batam again, I will definitely go there again. Ok, maybe the room is not the most modern, but the friendliness of the staff and nice pool made it all worth. I also loved Goodies! Great place, good food and lovely... More 

Helpful?
Thank Frank N
Singapore
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2015

I was looking for a place to do leadership training with about 14 people. After considering several places I finally landed on this place. It doesn't fit into the category of hotel or resort but it suited our needs absolutely perfectly. We hired 3 X 2 bedroom apartments which each had a fully equipped kitchen, lounge and dining room -... More 

Helpful?
1 Thank HowardMyers
1 review
4 of 5 stars Reviewed September 6, 2015 via mobile

Stayed in two bedroom serviced apartment, as two couples, set up is great well equipped if you stay longer and choose to cook in, got cable TV so easy to chill out and relax at night, Pool is cleaned daily whichnimproves impressive, kids will join you and talk as kids tend to do but they are pleasant and not rude,... More 

Helpful?
Thank 354sineadj
Level Contributor
4 reviews
4 of 5 stars Reviewed July 25, 2015 via mobile

Hotel is very close to the harbour ferry terminal and a big mall. But very quiet The room was huge and very clean. With balcony, kitchen, big bed, tv cable... The restaurant was very good and has been a safe place to eat all long our week end. Different types of specialities. Just perfect to have a big meal and... More 

Helpful?
Thank Vincent M
Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 2, 2015

Visit Goodies for a Western Style meal but dont stay the night. Beds are hard, room smells of bad water. Found condom and Vasoline in bedside draw. Goodies bar is frequented by Old expats and trophy girlfriends. Do your self a favour and stay in one of hotels, clean sheets, quite airconditioning.

Helpful?
1 Thank Simon T
Management response:

We are sorry that you did not enjoy your stay at Smiling Hill. We have recognized that the room you likely stayed in had occasional plumbing problems which caused the odors and we have taken action to remedy these issues. We have also instructed housekeeping to check the insides of drawers and other areas that might not typically be inspected... More 

Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Management photos: Courtesy of the property manager

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Room/Suite (28)
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Dining (21)
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Pool/Beach Area (2)
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Business Center/Function Rooms (3)
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Hotel & Grounds (4)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
SMILING HILL GUEST HOUSE & SERVICED APARTMENTS ...... Is a unique accommodation alternative located in the heart of a local community on the Indonesian island of Batam. We offers a range of very comfortable and affordable short and long stay rental apartments, studios and guest house rooms especially tailored for the needs of expats while being perfect for local travelers too. FRIENDLY Western management and ownership, with a wealth of local knowledge, upbeat and helpful staff, pleasant laid back atmosphere, excellent and well-maintained facilities and great food ... Is a winning combination that makes Smiling Hill one of the most popular places in Batam for expatriates to gather and relax, especially for family groups. It is very conveniently located within 2 klms of Harbour Bay Ferry Terminal and down town Nagoya and Jodoh.... Where the shopping is great an the local culture is vibrant. If your looking for an opportunity to connect with the local culture whilst in a comfortable and supportive environment this is the place ... more   less 

Additional Information about Smiling Hill

Address: Palm Hill Bungalows A/18 | Batu Ampar, Riau Islands Province 29457, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $49 - $98 (Based on Average Rates for a Standard Room)
Number of rooms: 40
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