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Hotel Utama

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Hotel Utama
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Balestier
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 18, 2016 via mobile

Hotel wifi is slow n cant connect if room far from lift,Aircon no strong cos cheap uname brand,No cold in room,Mosquitor Alot bite my son hand n head, breakfast no good,Normal room wit extra bed cost me rp615,000 a day,No worth it,Noisy cos near main road,,Will never book again,,Expensive but no stardard,,,

Helpful?
1 Thank Alan Y
Singapore
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed February 17, 2016

Just about the worst hotel i stayed in my life... No options to rate at Minus -1?? Stayed 1 night, Feb 2016, Room 219. Receptionist was very engrossed in his mobile phone that i had to called out to him, twice... Upon entering room, two cockroaches politely "greeted" me, i reciprocated both by stepping on them. Open up the blanket,... More 

Helpful?
1 Thank RicTan78

Travelers are raving about these Batam hotels

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2015 via mobile

Location is a bit far from the shopping malls but the rooms are nice cozy and spacious. Other rooms are smoking rooms so sometimes the halls may smell like cigarette smoke but thats fine. Breakfast buffet was also yummy and me and my friends enjoyed it a lot. Overall it was a pleasant experience

Helpful?
Thank nadinem504
Singapore, Singapore
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 18, 2014

Everytime I visit Batam, my family would book a room in this hotel. Its a 3 star hotel but the rooms are beyond clean! Comfortable stay for a family staying over for a few days. There are also the unpleasantness about staying in this hotel. First of all would be the customer service of the staff there. I would rate... More 

Helpful?
5 Thank FilzaIzzati
singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 24, 2013

Checked in yesterday Sat, 23rd Nov 2013 ), stayed one night, checked out today( 24th Nov 2013 Sun ) at 12noon. I was told it was a 3 star hotel, turned out to be 1 star! Hotel is located near a run down convenient store and mall, but you need to take a taxi which cost me about 40,000 rup... More 

Helpful?
4 Thank Singapolang
Singapore
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 17, 2013

Budget hotel with a big room. It houses a Karaoke lounge with private rooms, a massage centre and a restaurant (where your breakfast will be served). The type of hotel you expect for the amount you pay. When inside the room, it looks dated. Need to push hard in order to lock the wooden toilet door. Towels and bedsheets were... More 

Helpful?
3 Thank lifestyle78
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 9, 2013

Our agency transfered us to this hotel just a day before our trip. We were rather happy to have a free upgrade from the previous Golden gate (budget) hotel to this three star hotel. The lobby of the hotel is very nice and cosy and there are sofa for us to sit and put our bags while we check in.... More 

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1 Thank Qingyue_k
Singapore, Singapore
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 27, 2012

We actually went to Batam without making any prior reservations of any hotel. Unfortunately it was on a weekend and we failed to realise that everywhere would have been fullybooked. Our friend who lived in Batam had to drive us around, looking for a hotel for a night's stay at past 11pm. Hotel Utama was obviously our last destination and... More 

Helpful?
Thank Hannah W
Jakarta
Level Contributor
142 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed December 2, 2012

Despite its lack of exterior grandeur, this hotelmprovides dec3nt room, quite clean but oldy, its close distance to batam's business area is a privilege, so for the money you pay, you get your share of quality, not too shabby, just ok to stay unless you r looking for facilities to enjoy in the hotel

Helpful?
Thank Jhsan
singapore
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed July 3, 2012

Went there with our preschool child...our experience are as follow: Cleanliness:terrible....the bathroom tiles are dirty..water seeps out whenever you use the bathtub and that makes the floor area kinda flooded..if you are not careful enough..you may slip and fall. If there are any beverage spill..they don't bother to clean it...the cups were unwashed...the room floor are dirty(after so called daily... More 

Helpful?
3 Thank jangankepoh
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Hotel Utama

Address: Complex Paradise Centre Blok F, No 1, Riau Islands Province 29444, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $25 - $33 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Utama 3*
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