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The BCC Hotel & Residence

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The BCC Hotel & Residence
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671 Reviews from our TripAdvisor Community

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Showing 645: English reviews
Reviewed August 17, 2016 via mobile

Hotel is beside BCS and 10 minutes away from Harbour Bay, Nagoya Mall, and DC Mall. Super convenient. Downside that our room does not have any fridge, and the iron we asked for doesnt have the plug that fits in the room.

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Helpful?
Thank Nrlffhsrn
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Nrlffhsrn, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed August 17, 2016

The hotel was up to standard. We were surprised by the standard that your hotel staff had put in. All of your staff were very friendly and helpful. Good location as there is nearby shopping mall. Definitely a wonderful trip. Surely would visit there again.

Review collected in partnership with this hotel
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Helpful?
Thank RuddyBeHappy
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr.RuddyBeHappy, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Reviewed August 16, 2016 via mobile

Last year on the very same date i gave them 5 star. I went to booked 3 room apartment again this time round but was abit disappointed with the room. Got room 611 & it didn't look like the room i get previously. Showerhead broken, light were too dim, another side of the sofa were gone & imagine having a...

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Helpful?
Thank Rxmy
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Rxmy, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Reviewed August 15, 2016 via mobile

-From Megamall to Bcc apartment took us 35 mins due to heavy traffic as there is road construction going on. -It costs RP75,000.00 taxi fees from mega mall to BCC hotel & residence. -4 bottles of complimentary mineral water only without minibar. -The moment we stepped into the apartment, we found that the floors are quite dusty. Obviously the floors...

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Helpful?
Thank LHwong
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.LHwong, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, null, Singapore
Reviewed August 10, 2016

Enjoyed my stay there been 3rd time for us . We are looking for more visits n have informed friends to consider this as first prioritiy. Hope for more variety at breakfast 😃. Too much to say but it's best for others to stay know it themselves

Review collected in partnership with this hotel
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Helpful?
Thank suseela13
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Suseela13, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Singapore, Singapore
Reviewed August 9, 2016

3 issues about room service: 1) We had called for a big bucket of ice cubes for our room but it only came an hour later. 2) The big bucket was really small and we still had to pay an extra S$1.50 for it which is quite ridiculous 3) We order room service one night, and our food was very...

Review collected in partnership with this hotel
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Helpful?
Thank MRB2607
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Valued Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about...

Singapore, Singapore
Reviewed August 8, 2016

the issue is that ur bathtub is not working. the water is not hot . we book ur hotel because of the tub but take so long to fill up water and then its still not hot. disappointing but the room is big and clean

Review collected in partnership with this hotel
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Helpful?
Thank samanthacsah
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Smanthacsah, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed August 5, 2016

Location is perfect next to a big shopping mall and good hawker center. Distance to ferry terminal and nagoya hill is not a problem as the massage/spa drivers drove us around. We got a suite that was a little too big for us but it was an anniversary thing so why not. Living room aircon was not working but we...

Review collected in partnership with this hotel
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Helpful?
Thank jeremiah_ho
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr. Jeremiah_ho, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort...

Singapore, Singapore
Reviewed August 5, 2016

Fairly comfortable stay. The unit was big enough to accommodate all with space to spare. Rooms interior will need some upgrading and repair work. There is also not enough utensils at the pantry and the kettle provided is very dirty. Was upset that loud music and chanting can be heard from the walls of one of our rooms at 4am...

Review collected in partnership with this hotel
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Helpful?
Thank Eric H
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Eric H., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your...

Jakarta, Indonesia
Reviewed August 3, 2016

I really-really love this hotel. I booked Bcc Premiere Suite and its such a good damn room with not too expensive price! so big, clean, good service and near to BCS mall. Highly recommended for who visit Batam city.

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Helpful?
Thank dilaMW
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr. DilaMW, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort...

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BCC Deluxe (35)
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BCC Two Bedroom (62)
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $40 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Batam
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Questions & Answers

Here's what travelers have asked, with answers from The BCC Hotel & Residence staff and other travelers.
9 questions
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Questions? Get answers from The BCC Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Large families, choose the apartment style with 2 or 3 rooms.”
 of 5 bubbles 878muhammadh, Jan 18, 2017 | Read review
“There is no good room, too bad.”
 of 5 bubbles iuhnixZ, Jan 18, 2017 | Read review
“2room apartment is very spacious.”
 of 5 bubbles norsharie, Dec 28, 2016 | Read review
“Near to BCS Mall & Reborn massage”
 of 5 bubbles SarinaAzri, Dec 12, 2016 | Read review
“Pick a room away from the elevators”
 of 5 bubbles CayLalita, Nov 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question