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The BCC Hotel & Residence

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The BCC Hotel & Residence
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594 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Singapore, Singapore
1 review
4 of 5 stars Reviewed April 30, 2016

Convenient located near food and Top100. Not walking distance from Nagoya Hill. Good place to just go and relax for the night with a massage. Morning buffet breakfast is packed for the weekend. So do go early. And the elevator, only recognize your own card and will beep loudly if you press the wrong button.

Review collected in partnership with this hotel

Helpful?
Thank sgseek
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2016 via mobile

In Batam most of the 4/5 stars hotels are affordable so decided to take the premium suite. Big spacious room and bathroom. Separate shower and jetted bathtub. Breakfast was okay. Rojak live station. Wish they have the egg live station too. Overall was a good stay. Near to BCS mall and Sushi Tei.

Helpful?
Thank Monarita I
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Monarita I., Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 27, 2016

It's my 2nd stay here. I read about comments on dirty towels and I agree on this as I experience the same thing. My 1st visit last year, there was a good spread for breakfast. But read on comments on the not variety food spread, I have to agree on this too. Overall stay experience was wonderful as for location... More 

Review collected in partnership with this hotel

Helpful?
Thank Seri Nabihah M
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Seri, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Batam, Indonesia
1 review
4 of 5 stars Reviewed April 27, 2016

Room service didnt cleaned my room well,it doesnt have enough parking space, television channel likely to error. A lot of breakfast menu,nice poolside,kindly staffs and great location. Overall was great.

Review collected in partnership with this hotel

Helpful?
Thank LTJG_Mahesa
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.LTJG_Mahesa, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Singapore
1 review
4 of 5 stars Reviewed April 27, 2016

First time at BCC,arrived way sooner than supposed check-in time but my family and I were allowed check-in within minutes.Truly grateful too for the helpfulness of the staff.During check-out my newborn's milk bottle was accidentally left in our room but receptionist was prompt in getting another staff to help get it for us w/o my husband having my to go... More 

Review collected in partnership with this hotel

Helpful?
Thank SilahAziz
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Silah, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to... More 

Singapore
1 review
1 of 5 stars Reviewed April 26, 2016

Book and Confirmed Non-Smoking Room. But upon check-in, we were told that the non-smoking Rooms are ALL FULL! We were very worried about the window as we have a Curious Toddler. Smoking Room's windows are easily accessed to and no safety precautious. We have to be careful and aware at all times. Due to our tight schedule, we accepted the... More 

Review collected in partnership with this hotel

Helpful?
Thank RidzFamily
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Ridz, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Travelers are raving about these Batam hotels

Level Contributor
3 reviews
3 of 5 stars Reviewed April 25, 2016 via mobile

We are family of 7 staying in apartment suites 3+1.The room was big.The staff was friendly. Breakfast was great.But the apartment have tiny cockroach all over the apartment even in the bedroom.The living room aircon was leaking.Bed so hard n have this weird sound when u moveor even sit on it. The room window cant be open. I will go... More 

Helpful?
Thank Irah I
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Irah, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Tanjung Pinang, Indonesia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 24, 2016 via mobile

The room was soooo spacious. The bed was fine thou, not really comfy. The pillow was so stiff and too thick. I can hardly sleep. The breakfast was terrible. The hotel was right beside BCS mall. I won't stay here for the second time thou. There's a few new hotel which is more valuable for money and stay.

Helpful?
Thank svangoh
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Svangoh, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Jurong
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed April 24, 2016 via mobile

Was so glad that early check-in was accorded by Diwi from E-commerce (sorry if i didnt get the name right!). Had a little chat with her what is E-commerce... checkout was very fast too. Checkout agent was very alert. Went to the poolside to checkout and I like the idea of wearing appropriate clothes while swimming. Breakfast was okay, but... More 

Helpful?
Thank norlizah a
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Norlizah A., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your... More 

Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 23, 2016

Hotel located at my favourite venue.. free shuttle was a plus when u booked through the app. First time staying in this apartment since itz the only place that have a 3 bedroom apartment that we wanted. Room was so so. Able to check in when we arrive abt 1130. Apartment is super spacious. Toilet paper and hair dryer nt... More 

Review collected in partnership with this hotel

Helpful?
Thank Yanti_A21
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Yanti, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jln. Mawar, Riau Islands Province 29442, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $36 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Batam
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