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The BCC Hotel & Residence

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The BCC Hotel & Residence
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597 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Singapore
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 16, 2016

For 89 USD, I got the below One of the best hotels in Batam Top floor room. Nice toilet with Jacuzzi pool. Walking distance to good food and mall. Friendly staff. Swimming pool didn't look very inviting though.

Helpful?
Thank Shotintheeye
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms. Shotintheeye, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed May 15, 2016

It's very near to BCS Mall, walking distance about less than 5 minutes. Room is spacious and clean, but cleanliness can be better. There was a problem with my room's shower heater though, not sure if it's the same temperature throughout all rooms, but can be better.

Review collected in partnership with this hotel

Helpful?
Thank elainalwy
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Elainalwy, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Singapore, Singapore
Level Contributor
2 reviews
4 of 5 stars Reviewed May 15, 2016

Overall the hotel is very good, staffs are friendly and helpful, location is good with nearly mall and good foods, with very good security. The only issue I had was the room I stay, the towels were smelly.

Review collected in partnership with this hotel

Helpful?
Thank heidicwl
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr. Heidicwl, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. We greatly appreciate your comments about some aspects of our... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 15, 2016

Master room toilet hanger for towel is spoiled, toilet bowl is shaky( not safe). Air con the swing is spoiled. Cupboard going to spoiled If these are all taken care of I believe your reputation will be even better. Reception staff is nice but nobody follow up, one ask me come back 30min to check in , after that I... More 

Review collected in partnership with this hotel

Helpful?
1 Thank YeoHsiaoYing
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Yoo, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 15, 2016

good location, next to the big shopping mall . local eateries and massages shops are all within walking distance spacious room. great choice for group of friends traveling together breakfast was ok and staff were friendly

Helpful?
Thank Wenxin W
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Wenxin W., Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort... More 

Singapore
Level Contributor
4 reviews
4 of 5 stars Reviewed May 15, 2016

Fantastic Mother's Day & family gathering. I do hope hotel can improve on the breakfast & lighting in the room, especially in the apartment. Kitchen area can do with extra light. Towels & pillow cases appeared to have stain that cannot be removed so need to change new fresh one.

Review collected in partnership with this hotel

Helpful?
Thank 175leys
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Valued Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We greatly appreciate your comments about some aspects of... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed May 15, 2016

Location & price of hotel is generally fair.however, breakfast is cold.egg stations eggs served are all cold.did asked staff to make new ones,yet mixed cold n hot eggs together.did not meet guest expectations.very bad!need to reflect & improved!rice is super cold which is not even warm.

Review collected in partnership with this hotel

Helpful?
Thank DNA180
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.DNA189, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 13, 2016 via mobile

Booked the room thru Agoda.com for only SGD$130plus per room per night with daily breakfast for 2 pax in a Premier Suite (Jacuzzi). Ferry tickets with Batam Fast at SGD$48nett per pax return tickets (2 ways) to Batam Centre. Must bring ur passports along wen purchasing. Tickets can only be collected 02 days prior or on departure date (1 hour... More 

Helpful?
1 Thank EezaJais
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr. Eeza Jais, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed May 11, 2016

Good hotel and good location. Staff is good. Very courtesy and friendly. Room is clean. Apartment and Room is big. Pool is nice. Overall good. Recomended for family. Family with childrens...Hotel beside Mall.

Review collected in partnership with this hotel

Helpful?
Thank YatySlamat
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.YatySlamat, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 10, 2016 via mobile

After 4 stays at The BCC, it has really grown to be my home, away from home... Clean rooms, incredible service from concierge to front desk to servers at the café, and the convenience of the hotel's location... The hotel rooms are more modern and newly renovated, where the apartments are more "homely"... They are still in the process of... More 

Helpful?
Thank ShahnazT
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.ShahnazT., Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. It is a pleasure to announce that we will be implementing... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jln. Mawar, Riau Islands Province 29442, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $35 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Batam
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