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The BCC Hotel & Residence

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The BCC Hotel & Residence
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574 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 days ago NEW

Poor wifi connection till late night then can connect. Blankets, bedsheets and pillow's casing are all yellowish. Look "dirty". Drain in toilet seems to be clot. As while showering, water flooded. Living room tv connect is slow too.

Review collected in partnership with this hotel

Helpful?
Thank snowjace
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Snowjace, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stay in their suite and it was quite an enjoyable one! It could have been better if there were a mini kitchen in the suite instead of the huge meeting table and chairs. Check in was a breeze but check out was terrible, the crowd was so bad at the lobby and the waiting time was not desirable. My favourite... More 

Helpful?
Thank Wanlin .
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Wanlin, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall it's a good experience with staffs that is always efficient. The hotel is set at a good location whereby BCS Mall with supermarket, entertainment places, cheap restaurant food, that is just located less than 5 minutes away. Besides, at the back of the hotel, there's a food court with various cuisine, and a restaurant bar with cosy ambience. there's... More 

Review collected in partnership with this hotel

Helpful?
Thank zhihao_biz
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr.Zhihao_biz, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Getting to the hotel from Batam Centre Ferry Terminal was fairly easy eventhough we forgot to book the hotels free transfer service. We got there early and they allowed us an early check in. We got a room on the 20th floor. and the room is huge! It was clean. The bed was comfortable. Windows let in alot of light.... More 

Helpful?
Thank Dewi-Marie
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Dewi, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to... More 

Singapore
1 review
3 of 5 stars Reviewed 5 days ago NEW

Room was big, funny that the closet only had 1 door, there was a safe, 2 bottles of complimentary mineral water and coffee & tea. No fridge. We encountered a problem with the toilet bowl. Mum did her business and it got stuck. We had to use a lot of boiled hot water before we managed to solved the issue.... More 

Review collected in partnership with this hotel

Helpful?
Thank Eleanor Choo, M... C
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Eleanor Choo, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your... More 

Singapore, Singapore
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is near to Ferry tem, is about 15min only .... Hotel is just next to Shopping Mall ... You can find Movie, shopping , and alot of local Food .. During dinner time you can still walk to ( A@ ) Food Count- is just next to Hotel ... about 3min walk from the Hotel Lobby. In the evening... More 

Helpful?
1 Thank Cos888
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr.Cos888, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to... More 

Singapore, Singapore
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Was quite impressed with the hotel back then that i came back again with my friends for the 2nd time. Booked for 2 nights (10/06 - 12/06) via Expedia. The room was spacious. Toilet didn't come with bathtub this time ard. So those who prefer bathtub might want to req upon booking. The room was very clean but the furniture... More 

Helpful?
Thank DeeHyat
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Deehyat, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

If there is no charge for late check out would be better...but overall stay I like this hotel a lot. This hotel is very clean and very accessible to the BCS mall. if there is a nearer exit and entrance to the A2 food court would be better.

Review collected in partnership with this hotel

Helpful?
Thank 868pauline
A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Room 1618, Air-con control not working, room rather cold. Shower water not warm at all despite servicing. Shower cubicle with missing holder so no place to put our shampoo etc. Breakfast so so only, I am a simple eater i like bread with butter/cheese etc but no cheese, ham or sausage. Room is big and location is good. Wet market,... More 

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Valued Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about... More 

Singapore, Singapore
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been The BCC last year, the impression was really bad for the 2 bedroom apartment and 3 bedroom apartment. After reading some reviews, we persuaded to book and try for hotel room. We booked 2 units of Deluxe Executive rooms and my sister was so lucky to be upgraded to Premier Executive room. Both rooms are big and... More 

Helpful?
Thank babyjoanz
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.BabyJoanz, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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BCC Deluxe (35)
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BCC Two Bedroom (62)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $41 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Batam
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