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KTM Resort Batam

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KTM Resort Batam
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258 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Singapore, Singapore
Reviewed August 10, 2016 via mobile

The hotel location and view is awesome. I love the sunrise and sunset, view of Singapore. The food was good, especially the lunch. I was disappointed by the room because we booked for seafront view but in the booking form it did not reflect. We tried to explain the receptionist but they did not agree. Well we don't want to...

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Helpful?
Thank Bharathye
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Bharathye, Warmest Greetings from KTM Resort Thank you for your feedback. We will allocate the room according to the booking made by Guest. Different room type have different view. Please feel free to contact us directly so we can clarify it. We apologize for the hiccup you encounter here. We are glad to hear that you like the view...

Singapore, Singapore
Reviewed August 9, 2016 via mobile

We stayed in 2 bedroom cottage overlooking the sea . Poorly maintained cottages . Rooms were big but with lot of insects!! Bathroom is small and looked dirty. The restaurant looked unhygienic, although despite this the cooked breakfast was ok.

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Helpful?
Thank prajod
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Prajod, Warmest Greetings from KTM Resort! Thank you for your feedback. We apologize for the inconvenience caused to you during the stay. As we are located in a very natural area, insects are unavoidable. We do daily control for insects and bugs to minimize the number however it will be difficult to get rid of it totally. We will...

Reviewed August 5, 2016 via mobile

Package is all inclusive of return tickets, transfers (5mins from Sekupang Terminal), Set Lunch at the restaurant and Spa. Our stay is in the most front steep top Beachfront View. The place can be a wonderful resort should the renovation and upgrade works to be done for most standard small rooms. The gazebos with attached hammocks are so great, you...

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Helpful?
Thank Zalia P
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Zalia P, Warmest Greetings from KTM Resort! Thank you for your feedback. We are currently doing some renovation for Seafront room, the room that you stayed. We promise to upgrade the resort and to let the guest stay more enjoyable. We do understand problem of sharing balcony. We will look for a way to solve this. Thank you for...

Singapore, Singapore
Reviewed August 2, 2016 via mobile

Stayed at their delux room-room just facing their badminton court. Pros: Nice room,Spacious, big bed.. mini fridge, water heater, timely cleaning, good n helpful staff. They have this nice open bar facing the Singapore skyline. Reasonably priced food n drinks. Their restaurant also serves good food n reasonable too. Cons: not much choice in breakfast. No pool for kids. Pool...

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Helpful?
Thank saashuu
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Saashuu, Warmest Greetings from KTM Resort! Thank you for your feedback. We will pass your feedback to the Management and ensure to have more varieties for breakfast. Thank you for staying at KTM Resort. We will be honored to welcome you back again at KTM Resort anytime. Should you need further assistance, please do not hesitate to contact us....

Xiamen, China
Reviewed August 2, 2016

I decided to give this resort a try as it as it was recommended by a friend. This place is away from the main central busy area of Batam which was good in a way. However, besides the view of the sea and a very basic restaurant, there are actually nothing really much to do here. When it started to...

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Helpful?
Thank pharmaherb
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Pharmaherb, Warmest Greetings from KTM Resort! Thank you for your feedback. We have variety of facilities that you can enjoy during the stay. From active like watersport or archery, you can also enjoy to relax at the bar. All information can be found at the Reception and our Reception staff will be very pleased to assists you on your...

Reviewed July 31, 2016 via mobile

I sat on the narrow wooden bench at my cottage's veranda on a warm, sunny Saturday, inhaled the salty air to prepare to take in the view in front of me --- and saw the Singapore skyscrapers' skyline. Looks like it was not a Singapore getaway afterall. If you can overlook that your advertised cottage with veranda is actually a...

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1Thank 986piah
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear 986piah, Warmest Greetings from KTM Resort! Thank you for your feedback. We believe you have booked the Seafront Cottage as you are having a shared balcony. This is the only room type with shared balcony. Other type of rooms can be choose from depends on the guest choice. We understand the problem that you encounter for the room. We...

Singapore, Singapore
Reviewed July 27, 2016

The place is nothing grand but very decent, clean, well maintained and chill out place to sit by the sea (no beach). The staff are friendly and polite, please change your currency in Singapore or at Sekupang Ferry terminal - the hotel doesnt change with you. Free shuttle transfers from the ferry terminal to hotel and vice versa. Love the...

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Helpful?
Thank Littlepods18
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Littlepods18, Warmest Greetings from KTM Resort! Thank you for your feedback. We do not receive other currency other than Rupiah is because of the Government Law. We apologize for the inconvenience caused to you. Glad to hear that you like this place. We will take note of your recommendation. Live seafood do sometimes depends on the season as it...

Reviewed July 17, 2016

I came here for a short getaway with a few friends, and for some good Indonesian food hunting. The first thing that greets you when you reach the area is the temple & the view of the sea. I got the 2-Bedroom Cottage, which overlooked the sea as well with fantastic views of the famous Singapore skyline. Place is pretty...

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Helpful?
Thank Nana M
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Nana M, Warmest Greetings from KTM Resort! Thank you for your valuable feedback. We are very glad to hear that you enjoy the stay. Sadly to hear that you did not manage to catch the sunset at the bar as it is one of our icon at KTM Resort. We hope you can come again and try. We do...

Singapore, Singapore
Reviewed July 13, 2016

The good : - good looking resort. if you're taking the package, pls don't go for the stupid tour they have, i didn't go for it and i'm glad i skipped it cos it is super packed and better to spend the time whiling at the resort - affordable rate - faces the sea, windy and serene, same goes for...

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Helpful?
Thank Liza M
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Liza M, Warmest Greetings from KTM Resort! Thank you for your feedback. The tour is depends on the the guest choice. We apologize if there is any hiccup that you encounter during the peak period at the Reception. Usual check in time is 14:00 however if the room is ready we will always arrange early check in for guest....

Singapore, Singapore
Reviewed July 10, 2016 via mobile

Been here to see the sunset and have dinner & drinks. They don't allow non-hotel guests in the bar. The restaurant set-up is average. The sunset view was good. We had chilli crab, which was okay. They don't serve alcohol in the restaurant, which was weird.

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Helpful?
Thank AninditaDe
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Anindita D, Warmest Greetings from KTM Resort! Thank you for your feedback. Non-hotel guests can do reservation to enter the bar. This is to keep the privacy and to avoid too much crowd inside the area. We serve beers in the restaurant and we serve all type of alcohol in the bar. Thank you for visiting KTM Resort. Should...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
All accommodations at KTM Resort are designed in a Balinese style and fully furnished with everything guests need for a perfect stay, including location. Retreat yourself with fresh seafood while enjoying the breathtaking views of the sea at the nearby restaurant on stilts which can accommodate up to 1,000 people. Take this opportunity to explore the iconic Kwan Im Statue towering over 23 meters high. The activities feature water sports, billiards and karaoke rooms, swimming pools, BBQ pits, mahjong, card games, and the all-time favorite - night-squid fishing. If guests are looking for a holiday destination that will keep you from the busy world and place you in quaint tranquility, then KTM Resort is the best option for you. ... more   less 

Additional Information about KTM Resort Batam

Address: Jl. Kolonel Soegiono | Tg. Pinggir - Sekupang, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $37 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KTM Resort Batam 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Pt. Ktm Resort - Batam Hotel Batam
Hotel Style:
#6 Top resorts Hotel in Batam
#17 Spa Hotel in Batam
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Questions & Answers

Here's what travelers have asked, with answers from KTM Resort Batam staff and other travelers.
32 questions
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Questions? Get answers from KTM Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“roystonea/family cottage”
 of 5 bubbles aguzm2016, Feb 18, 2017 | Read review
“Without the ferry and ground transport package it's an expensive hotel for Batam with poor rooms.”
 of 5 bubbles Papalite, Dec 9, 2016 | Read review
“take the sea facing villas, Closer to the Lobby and Restaurant”
 of 5 bubbles 519shaheers, Nov 20, 2016 | Read review
“Sea front room”
 of 5 bubbles Maduka_Jayawardana, Nov 1, 2016 | Read review
“If you're travelling with children, better do not opt for seafront villas as its too cramped.”
  • View from seafront villa
  • View from seafront villa
 of 5 bubbles 117robinj, Oct 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question