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KTM Resort Batam

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KTM Resort Batam
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240 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Reviewed October 31, 2016 via mobile

Great place to relax and nice view. Breakfast is nice but the spread is limited. Many activities to do like water sport, paintball, karaoke, fishing, spa. Recommended for those who want to relax and have a great view in the morning. Shuttle service to and fro sekupang ferry terminal.

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Helpful?
Thank DanialKhamis
Reviewed October 30, 2016

Nice stay for 3 days during 3rd week of October 2016. Went along with few friends and families. Place is huge compared to other resorts. Really enjoyed water activities like kayaking and banana boat. Pool area is also another attraction. Wifi was stable no issues. Lunch and dinner is standard menu. Breakfast was ok with some varieties. Overall nice place...

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Helpful?
Thank Robin J
glasgow
Reviewed October 30, 2016

Whilst visiting my daughter in Singapore we decided to have a "chill out" in Batam for two days and one night. The ferry over was just 45 mins. We were given a bungalow type accommodation with 2 bedrooms both en suite. There was a tray with tea and coffee making facilities.The rooms were clean and the beds comfortable.The pool was...

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Helpful?
Thank chloeglasgow
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Chloeglasgow, Warmest Greetings from KTM Resort! Thank you for your feedback. We are glad you enjoy the stay. Thank you for staying at KTM Resort and we hope to see you again anytime. Should you need further assistance, please do not hesitate to contact us. Thank you. Best Regards, Jessy

Abbots Langley, United Kingdom
Reviewed October 26, 2016

Undergoing many improvements so lots of building. Rooms very small but also cheap. Restaurant menu very limited and staff surly. Went for dinner at holiday inn, completely different ambience - superb. Would not recommend.

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Helpful?
Thank Paul Y
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Paul Y, Warmest Greetings from KTM Resort! Thank you for your feedback. We are regretful to hear that you had unpleasant stay. As you see we are currently doing renovation in the resort. We will provide better accommodation and facilities for guest to enjoy. We hope to see you again at KTM Resort and we hope to be able...

Singapore, null, Singapore
Reviewed October 25, 2016

oct22sat2016 ..took MAJESTIC ferry from harbourfront(dep9.45) to sekupang ferry terminal (MAJESTIC ferry ..boat are clean and newer)..journey 1hr... less tourists so immigration took about 10 mins_15mins. Free shuttle to KTM (5 mins) checkin fast (no crowd) . Seafront cottage rm #209 . room clean and toilet newly renovated and aircon looked new. Basic toilet amenities .Room size just nice for...

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Helpful?
Thank hambawirid
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Hambawirid, Warmest Greetings from KTM Resort! Thank you for your valuable feedback. Thank you for writing so much information in your feedback. Thank you for staying at KTM Resort and we hope to see you again anytime. Should you need further assistance, please do not hesitate to contact us. Best Regards, Jessy

Mumbai
Reviewed October 23, 2016

I stayed at KTM resort for 3 days and 2 nights and will be happy to visit again. We took the sea facing room which actually has a window facing the sea but there is a lobby in between. So Basically, you cant keep this window shades open as you will lose your privacy and with the shades closed, its...

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Helpful?
Thank SatishBalakrishnan
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear SatishBalakrishnan, Warmest Greetings from KTM Resort! Thank you for your feedback. We are glad to hear that you enjoy the stay. We promise to upgrade our resort to accomplish better customer satisfaction. The room delivery is @Rp. 5.000. We will be honored to welcome you back again at KTM Resort. Should you need further assistance, please do not hesitate...

Reviewed October 17, 2016

I went to Batam for a weekend break to escape from the stress and busy life in singapore. we got airport transfers and a nice sea view room. staff are very responsive. breakfast is ok. main course (sea food) is good. worth money spent.

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Helpful?
Thank capavankumaru
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Capavankumaru, Warmest Greetings from KTM Resort! Thank you for your valuable feedback. Glad that you like the resort. We will be honored to welcome you back again at KTM Resort anytime. Should you need further assistance, please do not hesitate to contact us. Thank you. Best Regards, Jessy

Singapore, Singapore
Reviewed October 10, 2016

I was in KTM resort just last weekend. Went for a 2D 1N stay just to rejuvenate ourselves. The resort is lovely, very peaceful, clean and quite. The staffs are all very friendly and helpful except for 1. The set lunch which came with the package was reasonably good . They served us rice, tom yum soup, fried chicken, sweet...

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Helpful?
2Thank patriciasnesamani
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Patricianesamani, Warmest Greetings from KTM Resort! Thank you for giving us the time to write this feedback. We apologize for the inconvenience caused for you during the stay about the bathroom and the breakfast. We are currently working on the bathroom. We will upgrade the toilet to be in better condition. We really appreciate your feedback. We will provide...

Gurgaon, India
Reviewed October 8, 2016 via mobile

Ktm is conveniently located near the sekupang port. The staff is friendly but while the resort looks good and has potential it has a few drawbacks.. i traveled here from singapore with a bunch of frnds for my bday celebration. Pros - beautiful pool and a lovely sea facing bar( newly constructed) - nice cottages with good view - reasonably...

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1Thank NonTourist_traveller
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear NonTourist-traveller, Warmest Greetings from KTM Resort! Thank you for writing this feedback. We take note on all the cons feedback you have given, We will let all related department know and we promise to provide better service. Just to let you know, we do actually provide room service in both restaurant and the bar. Should you need further assistance,...

London
Reviewed September 19, 2016 via mobile

We visited KTM because of a groupon deal and we couldn't have chosen a better deal! We were at the resort for 1night Sunday through to Monday and it was the perfect amount of time. Such a pretty resort, with great views. We upgraded to the seafront villas which I would recommend for the few extra dollars. The pool area...

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2Thank xrachx
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Xrachx, Warmest Greetings from KTM Resort! Thank you for your valuable feedback. We are glad to hear you enjoyed your stay. We will be honored to welcome you back again at KTM Resort anytime. Should you need further assistance, please do not hesitate to contact us. Thank you. Best Regards, Jessy

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
All accommodations at KTM Resort are designed in a Balinese style and fully furnished with everything guests need for a perfect stay, including location. Retreat yourself with fresh seafood while enjoying the breathtaking views of the sea at the nearby restaurant on stilts which can accommodate up to 1,000 people. Take this opportunity to explore the iconic Kwan Im Statue towering over 23 meters high. The activities feature water sports, billiards and karaoke rooms, swimming pools, BBQ pits, mahjong, card games, and the all-time favorite - night-squid fishing. If guests are looking for a holiday destination that will keep you from the busy world and place you in quaint tranquility, then KTM Resort is the best option for you. ... more   less 

Additional Information about KTM Resort Batam

Address: Jl. Kolonel Soegiono | Tg. Pinggir - Sekupang, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $37 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KTM Resort Batam 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Pt. Ktm Resort - Batam Hotel Batam
Hotel Style:
#6 Top resorts Hotel in Batam
#16 Spa Hotel in Batam
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Questions & Answers

Here's what travelers have asked, with answers from KTM Resort Batam staff and other travelers.
29 questions
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Questions? Get answers from KTM Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“take the sea facing villas, Closer to the Lobby and Restaurant”
 of 5 bubbles 519shaheers, 2 weeks ago | Read review
“Sea front room”
 of 5 bubbles Maduka_Jayawardana, Nov 1, 2016 | Read review
“If you're travelling with children, better do not opt for seafront villas as its too cramped.”
  • View from seafront villa
  • View from seafront villa
 of 5 bubbles 117robinj, Oct 30, 2016 | Read review
“villa room good view and seafront cottage ok. Double cottage not reccomended .”
 of 5 bubbles hambawirid, Oct 25, 2016 | Read review
“Sea facing rooms if you dont want to climb up and down.”
 of 5 bubbles SatishBalakrishnan, Oct 23, 2016 | Read review
5 of 5
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