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KTM Resort Batam

Priceline$30*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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KTM Resort Batam
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266 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Mumbai (Bombay), India
Reviewed 1 week ago

We stayed in beachfront villa for 2 nights. We were picked up by the resort shuttle from Sekupang ferry terminal (had to wait for some time but the terminal is air conditioned so it wasn't a problem). The villa had a shared balcony which overlooked the small lagoon and fish pond. Sunset was clearly visible. Room was clean and all...

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Helpful?
Thank Milind K
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Milind K, Warmest Greetings from KTM Resort! Thank you for your valuable feedback. First of all, we apologize for the late pick up from ferry terminal. We promise to increase more communication to our driver to avoid this issue in the future. Glad to hear that you enjoyed the stay. Thank you for your recommendation and thank you for...

Reviewed 3 weeks ago via mobile

Was okay for staying. Not really very clean. But acceptable. They don't have fruit .too bad since we like fruit so much. The spa place a bit scary. Like you drop into sea. The bar is good and it's just side by sea. Food price is fair. But option are not too much

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Helpful?
Thank Peggy J
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Peggy J, Warmest Greetings from KTM Resort! Thank you for your feedback. Fruits are available at the restaurant and can be delivered to the room. Our Ocean View SPA is one of the iconic activities in the resort. Our main target is to let the guest feel the relaxation while enjoying the view and breeze from the sea. Please...

Reviewed 4 weeks ago via mobile

Great getway from the town. However, had some trouble linking up the transfer service from Sekupang Ferry Terminal to the resort. Would be great if there is an whatapps number to communicate (for urgent calls, etc). The seafood restaurant is an hidden gem. It does not look like a typical busy seafood place, but it gives a exclusive and private...

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Helpful?
Thank Kelvin L
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Kelvin L, Warmest Greetings from KTM Resort! Thank you for your time to write this feedback. We are very glad to hear that you enjoy the stay and you like the food served at the resort. We promise to keep improving in providing better service and product. Thank you for staying with us. We will be honored to welcome...

Reviewed 4 weeks ago via mobile

Stayed here for three nights with young children and friends. The resort itself is very nice, with a small playground, table tennis, pool tables and two restaurants. The rooms where clean and beds comfortable. The rooms could use some interior upgrades. The bathroom is great. Overall clean and comfortable. The swimming pool is nice, don't expect to much. But water...

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Helpful?
Thank wytze n
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Wytze N, Warmest Greetings from KTM Resort! Thank you for your feedback. We appreciate that you wrote this review. Thank you for staying with us. We hope to see you again anytime at KTM Resort. Should you need further assistance, please do not hesitate to contact us. Thank you. Best Regards, Jessy

Singapore, Singapore
Reviewed April 22, 2017

We stayed at KTM for two nights in a Deluxe Villa. The room was very comfortable, although a bit dark (with no views) it had a little outdoor seating area. The Thursday night was very quiet and relaxing but more guests arrived on the Friday night and Saturday morning and we feel the pool would become very easily crowded. Although...

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Helpful?
1Thank Strants
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Strants, Warmest Greetings from KTMResort! Thank you for your valuable feedback. We are very sadly that we are unable to provide beach to enjoy within the resort however, we can promise that the sea view at the resort is one of the main point to see. We are currently working on to upgrade the restaurant. Glad to hear that...

Reviewed April 15, 2017 via mobile

KTM resort is a nice area, i hope the service from the receptions could be more friendly and also the unit my family stayed in the villa cottage on top the hill could be more cleaner next time we visit. Thanks

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Helpful?
Thank Nayla7
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Nayla7, Warmest Greetings from KTM Resort! Thank you for your review. We appreciate your feedback. We will train our staff to provide better customer service. We will pass your feedback to our Housekeeping Department as well. We will be honored to welcome you again at KTM Resort. Should you need further assistance, please do not hesitate to contact us....

Reviewed April 10, 2017 via mobile

KTM Resort is very unique, nice place for vacation, honeymoon, and enjoy delicious food. It location pretty close to Singapore. Its only 35 minutes ride with boat. They have nice swimming pool, nice cafe also.

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Helpful?
Thank Ahmadi S
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Ahmadi S, Warmest Greetings from KTM resort! Thank you for your resview. We appreciate your positive feedback. Yes. Therefore we can see Singapore very clearly here at KTM Resort. We hope to see you again at KTM Resort. Should you need further assistance, please do not hesitate to contact us. Thank you. Best Regards, Jessy

Singapore, Singapore
Reviewed March 27, 2017

Location was really good as it was super near to the Sekupang Ferry Terminal (I think it took only about 5-10minutes drive?) Service: Better than I expected:) Food: Average; serving size for lunch is really small:( I hope they can mix the batter well as there was some white flour in the waffle:( Ice cream and other items (+swimming equipments/costumes)...

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Helpful?
3Thank whatilurve
Jessy K, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Whatilurve, Warmest Greetings from KTM Resort! Thank you for your valuable feedback. Thank you for the information you provide here in this feedback as it really helpful for the other guest as well. Yes. We are around 7 mins drive from Sekupang Ferry Terminal and we provide complimentary land transfer as well to and fro Sekupang Ferry Terminal. We...

Kuala Lumpur, Malaysia
Reviewed March 8, 2017 via mobile

Affordable stay with 4stars sea view. Service is good and efficient enough. thumbs up for the bar area. Breakfast need to be improved, varieties are many only taste not up to standard especially local food. Room is clean air-con is cold enough. recommended to buy some snacks to keep in the room coz its far away from city area.

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Helpful?
1Thank Stephycc
Jessy K, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Stephycc, Warmest Greetings from KTM Resort! Thank you for your feedback. We are glad to hear that you satisfied with the service provided. We took note of your feedback about the breakfast. We promise to analyze this with the department. We hope to see you again anytime at KTM Resort. Should you need further assistance, please do not hesitate...

Reviewed February 20, 2017

We had a wonderful experience at this resort and facing the full view of Singapore. Apart from the slow waiting time at the reception during check-in, everything was perfect. The reception ladies were also doing their best perhaps short handed when everyone checked out at the same time. Food and drinks were awesome and staffs were friendly too. Definitely returning...

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Helpful?
Thank Bernard G
JessyKoh, Guest Relations Manager at KTM Resort Batam, responded to this review

Dear Bernard G, Warmest Greetings from KTM Resort! Thank you for your feedback. Glad to hear that you like the resort and thank you for your understanding of the waiting time. We will post your review to the staffs about your positive feedback. We hope to see you again at KTM Resort anytime. Should you need further assistance, please do...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
All accommodations at KTM Resort are designed in a Balinese style and fully furnished with everything guests need for a perfect stay, including location. Retreat yourself with fresh seafood while enjoying the breathtaking views of the sea at the nearby restaurant on stilts which can accommodate up to 1,000 people. Take this opportunity to explore the iconic Kwan Im Statue towering over 23 meters high. The activities feature water sports, billiards and karaoke rooms, swimming pools, BBQ pits, mahjong, card games, and the all-time favorite - night-squid fishing. If guests are looking for a holiday destination that will keep you from the busy world and place you in quaint tranquility, then KTM Resort is the best option for you. ... more   less 

Additional Information about KTM Resort Batam

Address: Jl. Kolonel Soegiono | Tg. Pinggir - Sekupang, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $34 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KTM Resort Batam 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Pt. Ktm Resort - Batam Hotel Batam
Hotel Style:
#6 Top resorts Hotel in Batam
#18 Spa Hotel in Batam
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Questions & Answers

Here's what travelers have asked, with answers from KTM Resort Batam staff and other travelers.
34 questions
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Questions? Get answers from KTM Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Beachfront villa is close to the pool and has good view. But it's small and good for couples only.”
41milindk, 1 week ago | Read review
“The deluxe villas have no view but are located in front of forest and offer a relaxing night's sleep.”
Strants, Apr 22, 2017 | Read review
“roystonea/family cottage”
aguzm2016, Feb 18, 2017 | Read review
“Without the ferry and ground transport package it's an expensive hotel for Batam with poor rooms.”
Papalite, Dec 9, 2016 | Read review
“take the sea facing villas, Closer to the Lobby and Restaurant”
519shaheers, Nov 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$30* /night
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Cancelon$46
Hotels.com$42
Hotwire.com$42
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*Disclaimer
Prices are for 1 room, 2 adults
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