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Swiss-Inn Batam

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200 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Reviewed 1 week ago via mobile

I checked in on the 14th april and checked out on 15th april. The receptionist is either not well trained or simply do not care of a guest well being. Having said that the hotel charged me of room service which i do not consumed. Was informed they got mixed with room 309hotel and 309apartments. The hotel still owes me...

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Helpful?
Thank aridanial
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Mr. Ari, Warmest greetings from Swiss-Inn, Batam! We do thank you for your recent stay with us, also for sharing your views with other travelers. We are so sorry for your bad experiences during staying with our group. For your info, in Batam we have 4 properties manage by Swiss-Belhotel International Hotel. 1. Swiss-Belhotel Harbor Bay four star hotel...

Reviewed 4 weeks ago

It's definitely value for money. The room was clean, the bathroom also great. The breakfast, well it was good, but they surely need to provide more space. If you lucky, you don't need to wait in line. However the service was great. A lot of smile in everyone faces.

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Helpful?
Thank Andy T
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Mr. Andy, Warmest greetings from Swiss-Inn, Batam! We do thank you for your recent stay with us, also for sharing your views with other travelers. We do thank you for your good comment. We do realized that our restaurant could not accommodated over than 100 pax for breakfast at the same time, and it is happen on holidays season...

Sydney, Australia
Reviewed February 27, 2017

The hotel was very nice. Nice rooms too. Nice bed and pillows, Staff very friendly, always taxi available, room service quick, breakfast was REALLY good! Seems to be a clean and safe area of Batam too, i walked around late at night to convenience store and was not feeling worried. Only down sides: 1) it is a 10min cab ride...

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Helpful?
Thank paddy1214
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Mr. Paddy, Warmest greetings from Swiss-Inn, Batam! We do thank you for your recent stay with us, also for sharing your views with other travelers. Thank you for good comment for room, breakfast and staff. Related to bed cover, we are so sorry for that due to we have to buy new one to replace it. For some cases...

Jakarta, Indonesia
Reviewed February 17, 2017

i was stay for 3 nights. the room was great, but the bath room too small for me LOL the location make me easy to work, because my client office not far from here. the staffs very helpful , keep it guys

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Helpful?
Thank Marcello G
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Mr. Marcello G, Warmest greetings from Swiss-Inn, Batam! We do thank you for your recent stay with us, also for sharing your views with other travelers. Related to bath room, we have another room type we call deluxe room with bigger bath room and we are sure deluxe room will be comfortable for you. We do thank you for...

Reviewed February 3, 2017 via mobile

The hotel breakfast provides more variety of food as compared to other hotels in Batam which I really like it The reason why I chose this hotel as it only require 5 minutes walking distance to reach the BCS mall The staffs are friendly, approachable and friendly. The housekeeping staff is also efficient in tidying up the room Definitely I...

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Helpful?
Thank SERENESHAU
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Ms. Serene Shau, Warmest greetings from Swiss-Inn, Batam! We do thank you for your recent stay with us, also for sharing your views with other travelers. Thank you for your comment related to our breakfast and location. Now we have Simple package Package 1 = SGD 90 Superior Room + 2 ways ferry + 2 ways land transfer for...

Singapore, Singapore
Reviewed January 1, 2017 via mobile

Upon arrival, we were greeted by the friendly receptionist who assisted us in checking in the hotel. We requested the availability of staying in a higher floor and were very glad to be able to select our choices! So we chose level 6 which gave us quite a wide view on the street. The room was very neat albeit a...

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Helpful?
Thank Adrianothemiao
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Mr. Andrian, Warmest greetings from Swiss-Inn Batam and we do thank you for your recent stay with us and also for sharing your views with other travelers. Related to the fitness center we concern about it and we will install television immediately. Again we do thank you for your whole reviews, and we do hope we could serve you...

Singpore
Reviewed December 29, 2016 via mobile

Stay for 1 night for my golfing trip with my friends. Location was good opposite Bcs mall and some local restaurants. Only thing you have to cross a busy road. Rooms is clean, small but comfortable. Wifi is a little slow expected. Breakfast have a good spread with egg station and coffee machine. Check in/out was fast and staffs were...

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Helpful?
Thank Erickktan1966
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Mr. Eric, Warmest greetings from Swiss-Inn, Batam! We do thank you for your recent stay with us, also for sharing your views with other travelers. If you need to cross the main road just let our reception know, our team will take care of you. We do thank you for your view and we do hope we could serve...

Reviewed December 22, 2016

Room was clean and spacious. Staffs are very friendly and attentive. It is located strategic near BCS mall, about 7 mins walk. It is very peaceful place to stay in if you need to relaxation and privacy. Overall, we think it's value for money and we feel we are being well taken care of. Their massage/spa closes at 12 mid...

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1Thank Selena L
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Ms. Selena, Warmest greetings from Swiss-Inn, Batam! We do thank you for your recent stay with us, also for sharing your views with other travelers. We do thank you for your view and we do hope we could serve you again. For next visit please do feel free to contact me in my mobile: 0813 6458 1058 through WhatsApp...

Singapore
Reviewed December 21, 2016

Clean Hotel, Brakfast recommend, nice and polite staff. Not recommend for family or business especially old people. Hotel far from everything. No such thing as 5 minutes walk to BCS Mall. Overall their service is better than i hotel baloi.

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Thank Mrstaufiq O
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Mrs. Taufiq, Warmest greetings from Swiss-Inn, Batam! We do thank you for your recent stay with us, also for sharing your views with other travelers. Yes…actually is correct 5 minutes walking distance to BCS by choosing the short way. For next staying please let me know I will accompany to BCS mall. We do thank you for your view...

Reviewed December 5, 2016

Great location hotel (5 minute walk to TOP 100 supermarket, 10 minute walk to BCS, opposite is Sushi Tei and short taxi ride to Nagoya) Staff is friendly and check in and out was fast and accurate. Breakfast buffet serve indonesian food, western (omelette, sausage, bacon, bread, muffin and salad) Room is clean and comfy. Seems the room had just...

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Helpful?
Thank BobmaniaO3
fomsib, Manager at Swiss-Inn Batam, responded to this review

Dear Mr. Bob, Warmest greetings from Swiss-Inn, Batam! We do thank you for your recent stay with us, also for sharing your views with other travelers. Related to bath room for time being we could give additional bath mat if needed. We do thank you for your view and we do hope we could serve you again. For next visit...

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Swiss-Inn Batam are a three-star budget hotel in Batam that caters to the discerning traveler looking for good comfort and value for money—perfectly suited to your needs.We are 10 minutes from the city centre, 30 minutes from the Hang Nadim airport, and mere minutes from the ferry terminals. Our inn is enveloped in shops, offices, shopping malls and hawker centers—conveniences by the bucketload. ... more   less 

Additional Information about Swiss-Inn Batam

Address: Jl. Pembangunan, Batu Selicin | Komplek Villa Idaman Baloi, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $27 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swiss-Inn Batam 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Swiss Hotel Batam
Hotel Style:
#5 Best Value Hotel in Batam
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Questions & Answers

Here's what travelers have asked, with answers from Swiss-Inn Batam staff and other travelers.
8 questions
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Questions? Get answers from Swiss-Inn Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a high up room, there are views of the local surrounds.”
paddy1214, Feb 27, 2017 | Read review
“Higher room so less noise.”
mrstaufiqo, Dec 21, 2016 | Read review
“The entire 6th floor is non smoking floor (Highest only 7th floor)”
  • Nice
BobmaniaO3, Dec 5, 2016 | Read review
“Do not choose facing road side bedroom as very noisy as main road”
kymchow77, Sep 20, 2016 | Read review
“Book a deluxe or family room for extra space requirement.”
435sankarc, Jul 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question