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Grand I Hotel

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Grand I Hotel
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358 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Located just beside Nagoya Hill Mall which means lesser taxi rides to go shopping, dining, massage and movies. Nice and clean room with complete amenities. The room comes with complimentary minibar and big bottles of water which are different from other hotels I stayed in Batam. Staffs were friendly, check in check out process were efficient too. Really happy with...

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Helpful?
Thank Natalia c
Singapore, Singapore
Reviewed 1 week ago

Very nice and super clean business hotel. Staff are very helpful and the breakfast spread superb! Best of all no rowdy China tourists. Most of the time my requests were granted. The location is very strategic in that Nagoya Hill Shopping Mall is within close proximity. I will only stay in this hotel whenever I am in Batam.

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Thank SurianiTalib
Singapore, Singapore
Reviewed 1 week ago via mobile

Not fantastic however good enough if you want to go for a quick getaway. Perfectly located near shopping centre which is nagoya hill shoppig centre and spas along an entire stretch. Highly recommended

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Thank Mohamed Noh I
Singapore, Singapore
Reviewed 1 week ago via mobile

I went recently with my family just for 3D 2N during CNY. The hotel is really clean and well maintained. The rooms & bathrooms were very comfortable and clean too. Fee complimentary drinks and snacks in the bar. The breakfast buffet had a good balance spread of local & western dishes. The staffs are professional and very helpful The location...

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Thank patriciasnesamani
Jakarta, Indonesia
Reviewed 1 week ago via mobile

Stayed two nights on Feb 8-9, 2017. Check in at 11 PM, after a long day of meeting, was given room 323 after a brief check in process. The room was spacious and clean, with bathtub and big LCD TV. Breakfast was ok, standard hotel. On second day, I was dropped at Nagoya Hill Mall and walk through a shortcut...

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Thank SA1710
A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

At first impression, the Grand I hotel gave me this grand feeling upon stepping into the hotel. Check in was fast & room was big and clean. However the nx day, during breakfast, service was next to none. We came in at 9am (timing for breakfast was from 6 to 10am) and the service team for the breakfast session were...

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Thank A TripAdvisor Member
A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

5mins walk to Nagoya Hill. To my surprise there is security guard around to guard the garden path to the shopping mall. Nice and Clean atmosphere in the Hotel Spa. Great stay but breakfast is cold and limited choices.

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Thank A TripAdvisor Member
Reviewed 3 weeks ago via mobile

1. Life saviour from Mr Nino and Mr Affaan as it was Super last minute plan . They were so efficient and patient to assist us and we were so tired . 2. Incredible service from start to end , no regret at all as it was our second time there . 3. Tip TOP service . Treated like a...

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Thank Zazakisha L
Belfast, United Kingdom
Reviewed 4 weeks ago

Stayed for 2nites. Our hotel room on the 5th floor was spacious & clean but had a damp smell upon check in. The bed is comfortable & the minibar is complimentary.The buffet breakfast was nice & the menu changed daily. The hotel is less than 10min walk to Nagoya Hill Shopping Mall. Might give the hotel another try should we...

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Thank Duchess_Smurfette
Reviewed 4 weeks ago via mobile

I'm surprise with the hotel staff friendliness , cleanliness and hotel facility. Thanks to FO staff "MELANI, ROSI and ADI. They are very kind, positive attitude and fun personality. Good job ladies. Well done. Thank you for the services. The room " wow ", pay extra on deluxe room is worth it. Clean , new renovated and big room. The...

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Helpful?
Thank kaih c
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We are fully renovated and re-branding with a NEW LOOK to serve you better. Experience the refreshing guest room enhancements at GRAND I HOTEL. Located next to Nagoya Hill Mall, GRAND I HOTEL is within walking distance to entertainment, local and gourmet cuisine, and shopping mall. ... more   less 

Additional Information about Grand I Hotel

Address: Jln. Teuku Umar | Bukit Nagoya, Riau Islands Province 29443, Indonesia (Formerly I Hotel)
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $76 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand I Hotel 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Agoda, Travelocity, Booking.com and Asiatravel.com Holdings so you can book your Grand I Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
i Hotel Batam
Hotel Style:
#5 Luxury Hotel in Batam
#10 Spa Hotel in Batam
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Questions & Answers

Here's what travelers have asked, with answers from Grand I Hotel staff and other travelers.
12 questions
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Questions? Get answers from Grand I Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms are good.”
 of 5 bubbles SurianiTalib, 1 week ago | Read review
“Deluxe rooms offer better view.”
 of 5 bubbles din1808, 5 weeks ago | Read review
“The hotel has high floor which makes it suitable fot travellers that prefers high floor.”
 of 5 bubbles normanc575, Jan 3, 2017 | Read review
“rooms facing the main road has traffic noise, and we can hear the bar music but it quietened down later in the night”
 of 5 bubbles 446winniet, Nov 6, 2016 | Read review
“Not sure which side of the hotel is quieter as our room are good enough.”
 of 5 bubbles alifaha2016, Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question