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Pacific Palace Hotel

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Pacific Palace Hotel
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153 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 30, 2012

Hi all. My family n I had just return frm a short christmas getaway to Batam. Staying in the Pacific Palace was great. We felt comfortable... The staff was helpful...curteous..always smiling... The rooms are clean...spacious... Breakfast spread was great... What more can I ask for... Walking distance to various malls...food outlets.... Will definately go there again in d future.

Helpful?
Thank Jonafiz59
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 27, 2012

Good hotel to stay in....check in fm 24/12/2012-26/12/2012...the front desk was very polite.. we also get free orange juice while waiting for our room...the layout of the hotel was simple n good....the room was big and clean when we enter....only the water heater was not that good..the water was hot when u open then after a while the water will... More 

Helpful?
1 Thank Neofidin
Singapore, null, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 16, 2012

Booked 2 superior double bed rooms. Rooms and toilets were very big and comfortable, but shower water not hot. Brrrr. Service at hotel lobby was good - friendly staff who gave us orange juice while we waited for our room keys. Breakfast buffet was also not bad - wide selection of food. Nice swimming pool suitable for families. The decor... More 

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1 Thank Squareface
Chennai (Madras), India
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 2, 2012

This hotel is in a very convinient location and is a good property - never mind the garish paint in the lobby! The rooms are large and spacious with good clean toilets. The bed is confortable and the linen decent. The rates are also reasonable.Wifi available in lobby alone. However, they just dont understand the meaning of room service.Ask for... More 

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2 Thank consulramesh
Singapore, Singapore
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 14, 2012

We booked 2 cabin room from 12/11/2012 - 13/11/2012. Upon landed on the entrance, I was amazed by the design of this hotel as if there was a real cruise that has accidentally landed ashore. Staff were friendly & welcoming. When we check-in at the front counter we are served by IKA, she was not only helpful but very courteous.... More 

Helpful?
1 Thank Roi Tan L
Singapore
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 12, 2012

The entire place has an aqua-centric theme: from bellhops with marine uniforms to waiters having navy garb, this place seems to glorify anything that's related to water or the sea. Check out the huge statue of Neptune at the lobby. There is only so much gaudiness that one can take. Nevertheless its a decent functional hotel providing sufficient comfort for... More 

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1 Thank brotherbill
singapore
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 29, 2012

i was there on 27/10/2012 n my booking was thru agoda. i book 5 rooms n 2 rooms i asked for a connecting room as i was wit children below 12 yrs n my maid.Agoda email tat my requested was done. when i chk in, d front desk told me there was no interconnecting room available. the bed was a... More 

Helpful?
2 Thank fatimahbanu80
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 11, 2012

i love the dim sum at pacific palace hotel. But how come the lobby looks so dark at night. It reminds me of gothic horror movie. Can the management actually brighten the hotel lobby and put some nice music.

Helpful?
2 Thank SGGalz
Jakarta
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 3, 2012

Nice hotel, I spend two days on business trip here and found the hotel amazing. Me personally did not have any bad experience with this place and certainly will stay here again when I visit Batam for another reason. Nice place!

Helpful?
2 Thank JulianneRenfold
Singapore River, Singapore
Level Contributor
121 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed October 1, 2012

got to this hotel from the groupon offer. the initial impression on internet pictures was very impressive of a ship. the real image was not as what was expected to be as at this point of time, the hotel's swimming pool was undergoing renovation hence lost some of its attractiveness... room stardard was ok and spacious for 2 persons. lobby... More 

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2 Thank gecko_cheeko
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The uniquely ship building with the Greek mythology interior design is now standing and determined to offer world class facilities and services. Hotel is just 5 minutes from Harbourbay ferry terminal and 35 minutes from Hang Nadim International Airport, with an easy access to major shopping area. With large grounds, totaling 11 hectares, in central business area, Pacific Palace Hotel features 180 Guestrooms with 61 Superior rooms, 57 Deluxe rooms, 44 Executive rooms, 17 Suites and 1 Presidential Suites to offer different living experience to support your business and your family trip. ... more   less 

Additional Information about Pacific Palace Hotel

Address: Jln. Duyung, Riau Islands Province 29453, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $45 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Palace Hotel 3.5*
Number of rooms: 180
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Also Known As:
Pacific Palace Batam
Pacific Palace Hotel Batam
Hotel Style:
#21 Spa Hotel in Batam
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