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Pacific Palace Hotel

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Traveler (204)
Room & Suite (322)
Pool & Beach (48)
Overview
  • Excellent16%
  • Very good39%
  • Average28%
  • Poor9%
  • Terrible8%
Travelers talk about
“cabin room”(9 reviews)
“swimming pool”(20 reviews)
“unique design”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jul 30Jul 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (193)
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161 results
Traveler rating
23
57
47
18
16
Traveler type
Time of year
LanguageEnglish
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23
57
47
18
16
Show reviews that mention
All reviewscabin roomswimming poolunique designhotel location is excellentferry terminalstar hotelservice staffpleasant staynagoya shopping centerwithin minssea viewdiscothequelobbymassagespachannelsabit
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1 - 5 of 161 reviews
Reviewed 4 days ago via mobile

Had an amazing stay at pacific palace. The staff is amazing,so humble and helpful. Especially Ms.Tri so friendly and sweet. She made our stay comfortable and she had a good English. The breakfast was really good and we had so many options to choose between....More

Thank MUSA A
Response from Pacific Palace ... B, Guest Relations Manager at Pacific Palace HotelResponded yesterday

Dear Mr. Musa Azmi, How are you sir? :D it's great to know you are not joking for this comment, thank you once again... Warmest greeting from Pacific Palace Hotel , Thank you for taking your time to review our hotel - Pacific Palace Hotel....More

Reviewed 5 days ago via mobile

Staff were all very friendly,well trained,polite,and amazing if i told you they are all young teenager. Good place to stay,good room with relax atmosphere. In the night view is my favorite in and out hotel. This hotel is surely unique. recommended to all of youMore

Thank peterkyte44
Response from Pacific Palace ... B, Guest Relations Manager at Pacific Palace HotelResponded yesterday

Dear Mr. PeterKyte, How are you sir? Warmest greeting from Pacific Palace Hotel , Thank you for taking your time to review our hotel - Pacific Palace Hotel. It such a very good thing to get very positive review from you. We are so happy...More

Reviewed 1 week ago

Book 7 rooms but 2 rooms not ready when we check-in at 3 pm and take long time to process the admission, As per reception, the key for the 2 rooms suppose to leave it at my room when we back, but in the end...More

Review collected in partnership with this hotel
1  Thank christan825
Response from Pacific Palace ... B, Guest Relations Manager at Pacific Palace HotelResponded 5 days ago

Dear to Mr. Christan Warmest greeting from Pacific Palace Hotel Batam, Thank you for taking your time to deliver your review about our hotel even if it seemed that you did not enjoy and have fun with us. Rating us at worst score and giving...More

Reviewed 1 week ago via mobile

Overall it was a good stay at this hotel. The room was clean and they gave us early check in which was awesome. The staff are veryyyyy nice and full of smile. The buffet breakfast was decent too. My friends and i had a good...More

Thank erwin m
Response from Pacific Palace ... B, Guest Relations Manager at Pacific Palace HotelResponded 1 week ago

Dear Mr. Erwinm, How are you sir? Warmest greeting from Pacific Palace Hotel , Thank you for taking your time to review our hotel - Pacific Palace Hotel. It such a very good thing to get very positive review from you. We are so happy...More

Reviewed 1 week ago via mobile

This was our first visit to Batam and delighted that we stayed in this wonderful hotel. Good location and easy access to Ferry terminal. All the staff where very attentive and very very helpful. Great for families,excellent restaurant,and bedrooms are superb. Staff make this a...More

Thank Robertushnng
Response from Pacific Palace ... B, Guest Relations Manager at Pacific Palace HotelResponded 1 week ago

Dear Mr. Robertushnng, Warmest greeting from Pacific Palace Hotel , Thank you for taking your time to review our hotel - Pacific Palace Hotel. It such a very good thing to get very positive review from you. We are so happy to get feedback from...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Wheelchair access
Airport Transportation
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Details
Price range
$38 - $78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$38 - $78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (204)
Room & Suite (322)
Pool & Beach (48)
Dining (36)
Amenities (78)
Family and Play Areas (2)
Questions & Answers
Ask a question
kelvinlch
December 9, 2015|
Answer
Response from vivienghe23 |
Do u have shutter bus in your hotel to shopping mall at Batam.
0
Votes
Maanboobu
June 4, 2015|
Answer
Response from Monica W | Property representative |
Hi Maanboobu.. only Harbour bay Mall shopping centre nearby Pacific Palace Hotel,walking distance about 5 minutes
0
Votes
Room Tips
"Do not choose room 621 because air-con in room is not working."
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"Rooms on higher floor are recommended as there's disco at the ground level and the noise will continue..."
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"Superior Twin Bed with Pool view"
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"Level 8 is good - higher the less noise"
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