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Best Western Papilio Hotel

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Traveler (321)
Room & Suite (92)
Dining (45)
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Overview
Jl. Ahmad Yani 176-178, Surabaya 60235 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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103 results
Traveler rating
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LanguageEnglish
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22
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Show reviews that mention
All reviewsahmad yaniduring rush hourroom servicelong queuebreakfast boxnice smilethe ground floorpool areafree wifijuanda airporttv cablesafe deposit boxkey cardcoffee shopevery morningbusiness tripnice hotel
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1 - 5 of 103 reviews
Reviewed 6 days ago via mobile

Good service quick response by the officers. Very clean and good looking interior. Good view with no other high building around. The downsode is they placed quiet far from town center. But the road access is good.More

Thank LightPacker817792
Response from BWPapilioHotel, General Manager at Best Western Papilio HotelResponded 5 days ago

Dear Mr/Ms. Dio A, Warmest Greetings from Best Western Papilio Hotel Surabaya... We would like to express our gratitude since you have chosen Best Western Papilio Hotel and shared your nice reviews. We are very excited to know that you have a wonderful experience during...More

Reviewed 1 week ago via mobile

Stayed for my cousin's wedding, my wife and I came from the station and the trip to the hotel was hell, we were greeted with a long traffic jam. Walking is hardly an option too as there are no safe way to cross the road....More

Thank RomanD423
Response from BWPapilioHotel, General Manager at Best Western Papilio HotelResponded 5 days ago

Dear Mr/Ms. RomanD423, Warmest Greetings from Best Western Papilio Hotel Surabaya... We would like to express our gratitude for your stay at Best Western Papilio Hotel. Thank you very much for your nice compliment. Regarding the inconvenience, we do really apologize. For sure, we will...More

Reviewed 2 weeks ago via mobile

It was an amazing stay experience, not far from the airport. Good place, good view, clean room. The bathroom was so-so, need to bring your own amenities the provided shampoo and soap was not okay at all.More

Thank maikel d
Response from BWPapilioHotel, General Manager at Best Western Papilio HotelResponded 1 week ago

Dear Mr/Ms. maikel d, Warmest Greetings from Best Western Papilio Hotel Surabaya... Thank you very much for your stay at Best Western Papilio Hotel and thank you for your nice reviews. We would like to ask apology for your unpleasant experience during your stay here....More

Reviewed 4 weeks ago via mobile

I decided to stay here because the location is near to both Surabaya and Sidoarjo, when we checked in the staff were really friendly, they even have porters from my car to the rooms, when we called reception to ask for extra soap and shampoo,...More

Thank jeremy w
Response from BEST WESTERN P, General Manager at Best Western Papilio HotelResponded 4 weeks ago

Dear Mr/Ms. jeremy w, Warmest Greetings from Best Western Papilio Hotel Surabaya... Thank you so much for selecting Best Western Papilio Hotel as a place for you to stay. Your satisfaction is very important for us, then we are very thrilled to know that you...More

Reviewed August 11, 2018 via mobile

(+) Room was clean and big. Staffs were friendly and helpful. The hotel provide welcome drink in the lobby. (-) For 4 star hotel, breakfast was unsatisfying. Some foods were cold like sausages and the taste is under my expectation for 4 star hotel. Sometimes...More

Thank rsy_JA
Response from BEST WESTERN P, General Manager at Best Western Papilio HotelResponded August 12, 2018

Dear Mr/Ms. rsy_JA, Warmest Greetings from Best Western Papilio Hotel Surabaya... Thank you so much for selecting Best Western Papilio Hotel as a place for you to stay. We are very pleased to get your nice reviews, yet we would like to apologize for your...More

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About
Description
Welcome to the BEST WESTERN Papilio Hotel, a modern midscale hotel in the exciting city of Surabaya. Conveniently located just 20 minutes from Juanda International Airport, the hotel is close to popular ...More attractions including the Surabaya Carnival Night Market and MAS Mosque, yet well positioned to avoid the city's heavy traffic. Relax in our spacious guest rooms, all of which feature amenities to help you unwind and stay productive, including a comfortable bed, ergonomic work desk, 32-inch LED TV and complimentary Wi-Fi. Take a cooling dip in our outdoor swimming pool or children's pool, indulge in a sumptuous spa treatment, work out in our fitness center, and enjoy exquisite local and international cuisine at the Mariposa Restaurant. And whatever the time of day, guests can relax and enjoy a drink in our lobby lounge and bar. And guests wanting to hold a business or social event at BEST WESTERN Papilio Hotel will be able to choose from a variety of flexible meeting spaces, all equipped with the latest audio-visual equipment and served by a dedicated events team. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
226
Price range
$28 - $53 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Papilio Hotel Surabaya, Java
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveler (321)
Room & Suite (92)
Dining (45)
Pool & Beach (27)
Business Center & Event Rooms (6)
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Questions & Answers
Ask a question
iqbalbagusalfiansyah
September 11, 2017|
AnswerShow all 2 answers
Response from Georgetterox |
The pool is opened for public and charge about IDR 75k/person.
1
Vote
Google Translation
Clarence T
July 25, 2017|
AnswerShow all 2 answers
Response from sidhartaindargo | Reviewed this property |
I dont know 'bout airport transfer service by hotel, you must check at hotel. Not too far from hotel to airport, maybe 30-45 minutes by taxi ( u leaving hotel at 11 AM, its traffic jam)...and price about Rp.100.000... More
1
Vote
indah d
November 14, 2016|
AnswerShow all 3 answers
Response from Georgetterox |
Kolam renang anaknya kira-kira sedalam 50-60 cm. Anak saya (setinggi 90 cm) berenang di situ.
0
Votes
Google Translation
Room Tips
"choose for the city view"
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"good for hot to airport"
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"there`s restaurant near this hotel with good food and reasonable price named Primarasa Restaurant"
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"It's the city fringe with similar views anywhere you look."
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