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Jl. Gunungsari, Surabaya 60242 Indonesia
Update from hotel: This property is temporarily closed until 01/18/2023.
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About

#64 of 492 hotels in Surabaya
Location
3.6
Cleanliness
4.0
Service
3.9
Value
3.9
Singgasana Hotel Surabaya is a convenient 15-minute drive from Surabaya city centre. The hotel features its own outdoor swimming pool and has free Wi-Fi access throughout. Guest rooms at Hotel Singgasana are air-conditioned and fitted with cable TV and a safety deposit box. A minibar, tea/coffee maker and refrigerator are also provided. Singgasana Surabyal has a private recreational centre, tennis court and a jogging track on site. Guests can enjoy massage treatments at the spa & wellness centre. The hotel also provides currency exchange, laundry and dry cleaning services. The in-house restaurant serves a range of Western, Asian and Indonesian dishes. The Juanda International Airport is a short 20-minute drive away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
Concierge
Currency exchange
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
243Reviews7Q+A21Room tips
Traveler rating
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nice things wrote a review Oct 2019
Carlton, Australia4 contributions1 helpful vote
Very tired old Once grand Indonesian style hotel. Beds really comfortable. Receptionist Yuni fabulous customer service. Really nice staff. The place needs a damn good scrub. The pool had so much algae that I thought I was standing on a furry animal. Really they are trying to keep a huge sprawling hotel going that is just not being maintained AT ALL. They would be better to de commission part of it and spruce up a small section. If it was clean and had a clean pool I would rather stay in this style of hotel than a high rise. I hope they can do something to bring back to life this tired old girl. They clearly have good staff. They need a refurbishment and maintenance plan and start with pool and scrubbing the rooms into every corner.
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Paul L wrote a review Sep 2019
Brisbane, Australia64 contributions8 helpful votes
+1
This was a great hotel to return to after an exhausting excursion visiting Mt Ijen and Bromo. It's a spacious old resort style hotel with a massive pool. The grounds are full of deer, geese, and animals. Quite quirky. Good breakfast. Friendly staff. Good value for money. Easy taxi ride to Ciputra World for food and shopping.
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Date of stay: December 2018
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SinggasanaH, Manager at Singgasana Hotel Surabaya
Responded Oct 28, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lawrence B wrote a review Jun 2019
Sanur, Indonesia44 contributions7 helpful votes
As a TripAdvisor hall of fame award-winning hotel manager and Bali, I am usually pretty picky when it comes to hotels. For a fraction of what it would cost most places the world, we secured a large two room Suite 4 my wife and I and a close by normal hotel room for my children. Our suite was close to the pool which is exactly what I requested in a quiet area of the hotel. The hotel rooms are older and as is normal with folder hotels a little tired but exceptionally good quality and appreciated the original hardwood floors. The pool is large but unfortunately, we were advised half an hour after we got there that there was a close pool for maintenance. It was my hotel I would've done it after 7 PM so the guests could enjoy the pool. One of the nice features was free bicycles available at the front entrance which my 11-year-old son and wife jumped on shortly after checking and I went for a nice ride. The location close to the freeway was perfect therefore avoiding Surabaya's often gridlocked traffic. A very unique feature was discovered the next morning as I was walking later on when I brought my sons out that they have live dear including one with us substantial horns who hang around the reception looking for free treats. One word of caution the block with his big horns can get a little aggressive when you give them a treat the likes. There was a great buffet the next morning.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Langit Biru Balim wrote a review May 2019
Venice, Florida40 contributions10 helpful votes
Stayed at this hotel with my family. Loved the greenery & animals in the hotel. The breakfast was good, the pools were awesome. The rooms were old but clean. The price nothing can beat it. Perfect for weekend escape from the hustle and bustle of the city (except when they have wedding reception).
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Date of stay: April 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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avanoa wrote a review Apr 2019
Bern, Switzerland70 contributions24 helpful votes
+1
Singgasana Hotel in Surabaya is perfect for recreation after long car rides in Java, for example to the volcanoes in eastern Java. The hotel, consisting of mainly bungalow rooms, is situated in a lush tropical garden and has a huge pool. It‘s not quite in the city center (but thren Surabaya is not an exactly bright touristic star) but convenient to reach the airport within 20 to 30 minutes. Besides the relaxing and beautiful setting the hotel offers extremely delicious morning and evening buffets, featuring mainly Indonesian dishes. The buffet chef proudly explains you what the dishes are and what they consist of. The rooms are large enough, however the bathroom appliances have seen better times. Everything is very clean, though, and all the staff are extremely kind and helpful. So complaints remain on a very low level considering the whole setting. The hotel is an oasis in a very busy metropolis.
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Date of stay: April 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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antoktm wrote a review Jan 2019
Bogor, Indonesia4 contributions4 helpful votes
The hotel was old, but obviously it was a luxurious hotel in its time. It has a large reception area, wide swimming pools and a good restaurant. Positive things can be said for the swimming pool. The water was clean and warm (if the weather was sunny), and clearly it was one of the main selling point. The room was styled in small houses, with only a single floor throughout. The room was really spacious. Kids can play and run around inside the room. The bathroom was clean enough. In my opinion, if the hotel see some major renovation, it can be better and return to its previous luxurious class.
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Date of stay: June 2018
Value
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: If you are non-smoker, choose the non-smoking room, since the room that allowed smoking can leave...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Liyana Azhar wrote a review Dec 2018
1 contribution
Love this hotel. Its ambiance, live Gamelan music, smell of jasmine in the entrance really captures the Indonesian culture and spirit. There are many ponds and wild life everywhere making it a very green stay amidst the hectic Surabaya. Huge and beautiful pools satisfying both the adults and children. Room is spacious, warm and cozy overlooking the pool. However the water pressure in the bathroom is a bit low. Apart from that small problem, the staff is ever helpful, genuine, friendly and polite.. Worth the money spent, will come again and recommend to others. Keep up the good job guys..
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Date of stay: December 2018
Location
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info_singgasana, General Manager at Singgasana Hotel Surabaya
Responded Dec 23, 2018
Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kingdavid1111 wrote a review Dec 2018
Singapore, Singapore17 contributions19 helpful votes
Singgasana Hotel is a nice getaway from the congested city of Surabaya. The rooms are spacious and reminiscent of 80s luxury. The lobby is also warm and welcoming and we were informed that it used to be run by Hilton. Having that said, the air-conditioning is a little lacking on a hot day and the furnishings may be too old for some. For me, the great value of the rooms more than make up for their shortcomings.
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Date of stay: October 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info_singgasana, General Manager at Singgasana Hotel Surabaya
Responded Dec 23, 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Budhy Guntur Iriansah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muhammad Ilham A wrote a review Aug 2018
Surabaya, Indonesia28 contributions11 helpful votes
It used to be one of our favorite hotel, but now it look so old and need renovation. Last time we stayed in this hotel, the room is not clean, and look so old especially the furniture. Some furniture look old, dirty and broken. So the hotel need to rennovate the room. But the good things about this hotel is the swimming pool. It is large and close to the room. This is one of our favorite swimming pool in hotel. Breakfast not to special, little choice of food.
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Date of stay: November 2017
Rooms
Cleanliness
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richardjven wrote a review Jul 2018
Alphen aan den Rijn, The Netherlands41 contributions24 helpful votes
As a family from 4 we enjoyed our stay from 2 nights. The staff is very friendly and helpful. We loved the pool. Nice and warm and the staff around the pool is also really friendly. Our rooms were big enough for us. And we love the little walk to our rooms. Breakfast was more than enough to choose from. Western style and Indonesian style. We were happy we choose this hotel to stay. Of we come back to Surabay we definitely come back to the Singassana hotel😀
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Date of stay: July 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info_singgasana, General Manager at Singgasana Hotel Surabaya
Responded Jul 29, 2018
Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
150
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SINGGASANA HOTEL SURABAYA - Prices & Reviews (Java)

Frequently Asked Questions about Singgasana Hotel Surabaya
Which popular attractions are close to Singgasana Hotel Surabaya?
Nearby attractions include RUI Lounge & Bar (0.7 miles) and Kodam Night Market (0.6 miles).
What are some of the property amenities at Singgasana Hotel Surabaya?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Singgasana Hotel Surabaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Singgasana Hotel Surabaya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Singgasana Hotel Surabaya?
Yes, free parking is available to guests.
What are some restaurants close to Singgasana Hotel Surabaya?
Conveniently located restaurants include Sitara India Cuisine, Surabaya City Garden Restaurant and Cafe, and Waroeng Delta 5.
Are there opportunities to exercise at Singgasana Hotel Surabaya?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Singgasana Hotel Surabaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Singgasana Hotel Surabaya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Singgasana Hotel Surabaya?
Many travelers enjoy visiting Balai Pemuda (3.5 miles), Indonesian National Building (4.0 miles), and Dr. Soetomo Tomb (3.9 miles).
Is Singgasana Hotel Surabaya accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.