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Singgasana Hotel Surabaya

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Singgasana Hotel Surabaya
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135 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Madison, Wisconsin
Level Contributor
255 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed June 23, 2016

Tucked behind busy streets, this is a hotel with a lot of greenery that made us feel like we were somewhere else, not in a hectic city such as Surabaya. Room was classic but a little tired-looking, and slightly dusty around the shelves as well. But bed was huge and comfortable. Food was great, service was great, staff was helpful... More 

Helpful?
Thank mdns
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General... More 

Jakarta, Indonesia
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 21, 2016

i was surprised when i entered the gate and never thought before that this is a hotel we booked. it is a green shady hotel ever. They plant everything that makes this hotel like you live in a fairy garden. The staffs also very pleasant, polite and helpfull. The room type is like small cottage . you have your own... More 

Helpful?
Thank Fransiska K
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General... More 

sidoarjo
1 review
4 of 5 stars Reviewed May 16, 2016

very love the service. there was a problem with the hot water in bath room. then we were moved and upgraded to suite room. ,, the pool is large enough , breakfast delicious.. my wife left a cosmetic bag on the room and i just realized 5 hours after check out but they still kept it for us. thanks singgasana

Review collected in partnership with Tiket.com

Helpful?
Thank roki m
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General... More 

Swindon, United Kingdom
Level Contributor
193 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed April 12, 2016

We stayed here on the final night of our Indonesian tour. As it was part of a trip, we hadn't read up on it before we arrived and were expecting the usual city hotel. We couldn't believe it when we arrived! The entrance was very grand and the staff greeted us warmly. We asked for a non-smoking room and the... More 

Helpful?
Thank Nicola R
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General... More 

Bien Hoa, Vietnam
Level Contributor
116 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed March 22, 2016

I stayed at this hotel for 2 nights because it is in a good location for getting to the airport and around Central and West Surabaya. The staff at the hotel were very pleasant at check-in and throughout our stay. The even offered breakfast boxes when I informed them we would be departing very early in the morning. I thought... More 

Helpful?
Thank kitovu
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 22, 2016

I have stayed here on business trips and the hotel suits me as near the airport. The people are nice, the rooms clean and tidy but need to keep them in shape with regular inspection and maintenance. Whenever I have visited this place, have found a large number of people staying there.

Helpful?
Thank JunaidAnwar_2016
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General... More 

Surabaya, Indonesia
Level Contributor
8 reviews
8 hotel reviews
1 of 5 stars Reviewed February 29, 2016

I check in with family last sunday. When we check out, we got information that we eat cookies from minibar and the room boy told he found the cookies package in garbage can. So we check together with front desk staff. We found nothing. So we knew that this hotel didn't have any standart for minibar. So be carrefull if... More 

Helpful?
Thank Denny K
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. Thank you also for bringing to our attention regarding unpleasant experience you have during your stay at Singgasana Surabaya . I have... More 

Travelers are raving about these Surabaya hotels

Level Contributor
5 reviews
2 of 5 stars Reviewed January 1, 2016 via mobile

Poor anticipation during peak season, only 2 persons on the front desk, have to wait for a room, have to wait for towels. Other than that the place is great for family with large swimming pool. Will prefer to come again but not during peak season

Helpful?
Thank Dhaniel C
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. Thank you also for bringing to our attention regarding unpleasant experience you have during your stay at Singgasana Surabaya . I have... More 

2 reviews
4 of 5 stars Reviewed December 28, 2015

Beautiful hotel & swimming pool, classic design well maintained. Front desk staff was superb but should be more talkative to the guest for explaining hotel facilities. Pool bar staff should be well trained, i had bad experience when i order some snacks at the pool bar she said it can not put my bill to room because i had no... More 

Helpful?
Thank siti a
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. Thank you also for bringing to our attention regarding unpleasant experience you have during your stay at Singgasana Surabaya . I have... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

Actually I enjoy my visit at Singgasana Hotel. The room is big, the amenities are complete, and the ambience is great, but the bathroom needs to be fixed. Also, when I entered to the room, the smell was not good. But overall everything was okay. Just need some improvements.

Helpful?
Thank Levani D
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Singgasana Hotel Surabaya is a convenient 15-minute drive from Surabaya city centre. The hotel features its own outdoor swimming pool and has free Wi-Fi access throughout. Guest rooms at Hotel Singgasana are air-conditioned and fitted with cable TV and a safety deposit box. A minibar, tea/coffee maker and refrigerator are also provided. Singgasana Surabyal has a private recreational centre, tennis court and a jogging track on site. Guests can enjoy massage treatments at the spa & wellness centre. The hotel also provides currency exchange, laundry and dry cleaning services. The in-house restaurant serves a range of Western, Asian and Indonesian dishes. The Juanda International Airport is a short 20-minute drive away. ... more   less 

Additional Information about Singgasana Hotel Surabaya

Address: Gunungsari Street, Surabaya 60224, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range: $40 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Singgasana Hotel Surabaya 4*
Number of rooms: 150
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Also Known As:
Singgasana Hotel Surabaya Java
Hotel Style:
#22 Luxury Hotel in Surabaya
#25 Spa Hotel in Surabaya
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