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    Mercure Surabaya

    Jl. Darmo 68-78, Surabaya 60264, Indonesia
    Save
    Best prices for your stay
    8/6/2017 8/7/2017
    $40
    $36
    SAVE $4
    $40
    $36
    Traveler (262)
    Dining (76)
    Room & Suite (72)
    Novotel Surabaya Hotel and Suites
    879 reviews
    #36 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    340 reviews
    #23 of 134 hotels in Surabaya
     
    Fairfield by Marriott Surabaya
    94 reviews
    #18 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
    Overview
    • Excellent20%
    • Very good54%
    • Average19%
    • Poor5%
    • Terrible2%
    Travelers talk about
    “pizza hut” (7 reviews)
    “new building” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
    Novotel Surabaya Hotel and Suites
    879 reviews
    #36 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    340 reviews
    #23 of 134 hotels in Surabaya
     
    Fairfield by Marriott Surabaya
    94 reviews
    #18 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (665)
    Traveler rating
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    1 - 5 of 428 reviews

    Reviewed 2 weeks ago via mobile

    I've stayed a couple of times in this hotel, in the suite and deluxe rooms, and I have experienced both the old part and the new part of the hotel. I must say I am impressed with the new part of the hotel, the rooms...More

    1  Thank Ivander A
    Response from Sugito A, Manajer Umum at Mercure SurabayaResponded 1 week ago

    Dear Ivander A, Greetings from Mercure Grand Mirama Surabaya, Thank you so much for the review. It is always a pleasure to receive the positive comment. We have shared the feedback with our team as an encouragement to continuously improve the quality of services better...More

    Reviewed 2 weeks ago via mobile

    Got this hotel under recommendation from a friend of mine and it was a good choice. Perfect room (couldn't ask for more), clean and tidy. Comfy bed. The position of this hotel also quite near to everywhere since it has places right at downtown. Good...More

    Thank David M
    Response from Sugito A, Manajer Umum at Mercure SurabayaResponded 1 week ago

    Dear David M, Greetings from Mercure Grand Mirama Surabaya, Thank you so much for the review. It is always a pleasure to receive the positive comment. We have shared the feedback with our team as an encouragement to continuously improve the quality of services better...More

    Reviewed 2 weeks ago

    The hotel is located quite in Central Area of Surabaya. Surrounding area is quite, hotel can be accessed from main road, and back road, very convenience. Blue Bird Taxi is available at most times, they gathered at the back side of the hotel.More

    Review collected in partnership with Accorhotels.com
    Thank Ossy K
    Response from Sugito A, Manager at Mercure SurabayaResponded 2 weeks ago

    Dear Ossy K, We very much appreciate your comments in Trip Advisor regarding your stay at the Mercure Surabaya. It is always a pleasure to hear our valued customer comfortable during stay in Mercure Surabaya. I will share your comments with our team. I am...More

    Reviewed 3 weeks ago

    Comfort hotel room in Surabaya East Java. Unique hotel room design make me a lot inspiration. Alone stay in excellent room like feel the luxury hotel. If you vist Surabaya East Java, this hotel recomended for you.More

    Thank Casmudi B
    Response from Sugito A, Manajer Umum at Mercure SurabayaResponded 2 weeks ago

    Dear Casmudi B We very much appreciate your comments in Trip Advisor regarding your stay at the Mercure Surabaya. It is always a pleasure to hear our valued customer comfortable during stay in Mercure Surabaya. I will share your comments with our team. I am...More

    Reviewed 3 weeks ago via mobile

    This hotel has a silly rule, Only One Room Key Card allowed, while the Master Room Power cannot be replaced by or using Card other than the one issued by the Front Desk. I conclude that this hotel might not be intended for Family or...More

    Thank YuliGembeL
    Response from Sugito A, Manajer Umum at Mercure SurabayaResponded 3 weeks ago

    Dear YuliGembeL Warmest greetings from Mercure Garnd Mirama Surabaya, Thank you for sharing your constructive feedback. We are truly sorry for the inconvenient situation you experienced during your recent stay with us. Your comments regarding receiving only one keycard have been shared back with all...More

    Novotel Surabaya Hotel and Suites
    879 reviews
    #36 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    340 reviews
    #23 of 134 hotels in Surabaya
     
    Fairfield by Marriott Surabaya
    94 reviews
    #18 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Business Center with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $34 - $51 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Surabaya
    • #16 Spa Hotel in Surabaya
    • #16 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Expedia, Priceline, Hotels.com, Orbitz, Booking.com, TripOnline SA, Cancelon, Travelocity, Hotwire and HotelQuickly so you can book your Mercure Surabaya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Mercure Surabaya Hotel Surabaya ,
    • Mercure Surabaya Java
    Add Photo Photos
    Traveler (262)
    Dining (76)
    Room & Suite (72)
    Pool & Beach (16)
    Hotel & Grounds (181)
    Bathroom (13)
    Family and Play Areas (4)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
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    .10 miles away
     
    Artotel Surabaya
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    Quest Hotel Surabaya
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    Grand Darmo Suite by AMITHYA
    340 reviews
    .50 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    .92 miles away
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    679 reviews
    .43 miles away
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    Ask a question
    Questions & Answers
    Bayu S
    November 30, 2016|
    Answer Show all 7 answers
    Response from Sugito A | Property representative |
    Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
    0
    Votes
    TobyMoeckel
    October 19, 2014|
    Answer Show all 4 answers
    Response from Sugito A | Property representative |
    Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
    0
    Votes
    Room Tips
    "Our room was fine and quiet. Not sure about any of the others"
    Read review
    "Ask for their new wing."
    Read review
    "new renovated room (620) exactly at front of the lift. nice view"
    Read review
    "i had a 'please make up my room ' sign on my door from 630am to 3pm but came back to find the room..."
    Read review
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