Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Swiss-Belinn Manyar is a 3-star international hotel that provides a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district of Surabaya, allowing easy access to a variety of dining and shopping options, entertainment and leisure activities. The hotel’s city center location makes it an attractive accommodation option for business and leisure travel to Surabaya.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Indonesian
Location
Jl. Manyar Kertoarjo No 100, Surabaya 60116 Indonesia
Swiss-Belinn Manyar, Surabaya
637 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I've been home from March 2020 and barely going nowhere along covid-19 pandemic. I decided back to traveling again on November and this is my first stay at the accomodation/hotel during the pandemic. and my choice is correct, swiss-bellin has high standard of safety covid-19 protocol from get out of my car till time to check out. disinfectant gel can be found around hotel area, and thermal camera at the lobby. they also applied breakfast shift procedure to prevent too many people at the restaurant. and all guest should wear hand glove for taking the meals. the room is sparkling clean, and I love the fabulous infinity swimming pool.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swiss-Belinn Manyar, General Manager at Swiss-Belinn Manyar, Surabaya
Responded Dec 22, 2020
Dear Mr/ Mrs. JoSan_id, Greetings from Swiss-Belinn Manyar Surabaya... Thank you so much for taking the time, to leave a positive review. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. it is a great pleasure to know that you had a great experience during your stay at Swiss-Belinn Manyar Surabaya. During this Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guest and staff. Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances. Best regards, Gifta Oktavia Rappe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon 1st sight it was a comforting atmosphere in Lobby area . Front desk was eager to help and had great positive energy. Check In process got the job done after a long travel day. I think Covid has overall decreased our ability to just relax and enjoy the moment and our surroundings. We had 2 rooms and Hotel was able to put them all together which was nice . Next Hotel should inform guest before check in about the Breakfast , on that day we have a dine in Breakfast in Room
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swiss-Belinn Manyar, General Manager at Swiss-Belinn Manyar, Surabaya
Responded Feb 18, 2021
Dear Mr. Davidoffbali, Greetings from Swiss-Belinn Manyar Surabaya... Thank you for taking the time to review us. Our guest’s needs is our number one priority therefore hearing your experience about our hotel’s performances is important. We are delighted to know that you had a pleasant experience during your stay with us and appreciate your value feedback on our room as well as our services. Your feedback is very valuable to improve our hospitality and service. We have coordinated with the related department to implement your suggest regarding to the breakfast set up. Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances. Best regards, Gifta Oktavia Rappe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All the staff are very friendly The room is clean and complete with toiletries (I like the hairdryer) The swimming pool is clean, the breakfast is quite varied (maybe the taste could be improved) There is a chef who comes around at breakfast to ask if you want coffee / tea at the table like 5 star hotel service. Parking may be far away in the back apartment but there is valet parking The location is close to lots of food so it's safe for those who suddenly get hungry... Highly recommended in essence
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Review collected in partnership with Swiss-Belhotel International
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel I would choose if I came to see my child studying at ITS. Location near ITS, near the culinary center, rooms are ok, food from the restaurant is recommended at ok prices. There is a swimming pool too
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Review collected in partnership with Swiss-Belhotel International
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are quite spacious and comfortable, the parking space is very limited so if full must be parked in the parking lot of the rear building / apartment but fortunately can be stamped by the receptionists so free of charge parking. The valet service was also very helpful, visitors stayed waiting in the lobby while the vehicle was picked up by officers. Thank you for being reminded and success always
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Date of stay: June 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, friendly staff, breakfast buffet is extensive and offers both local and western styles. Rooms are comfortable and my room on the ninth floor was quiet and aircon was quiet and efficient. Hotel at 10 years, shows some signs of wear and tear, but relative to the price are acceptable. Location is central to business and shops. Pool on level 5 is clean and inviting. Recommended, value for money.
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swiss-Belinn Manyar, General Manager at Swiss-Belinn Manyar, Surabaya
Responded Mar 21, 2024
Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya. We would like to express our gratitude for the review you have submitted through Tripadvisor. Our guest’s needs is our number one priority therefore hearing your experience about our hotel’s performances is important. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. Thank you for being our guest. We also invite you to visit our Instagram and Facebook for more promos that you might interested in and look forward to welcoming you back to Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best Regards, Management Swiss-Belinn Manyar, Surabaya
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Coincidence can free upgrade the room, if the facilities do not have problems according to the hotel claim. The extra bed is not just a small bed, but there's a sofa. The breakfast menu is also varied, so it can be served by the whole family.
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Automatically translated
Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was incredibly friendly and accommodating, always ready to assist with any request. The room was spacious, clean, and elegantly furnished, with a breathtaking view of the city. The amenities were top-notch and well-maintained. The location was perfect, making it easy to explore local attractions and dining options. Highly recommend this hotel for both business or leisure travelers.
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Date of stay: July 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swiss-Belinn Manyar, General Manager at Swiss-Belinn Manyar, Surabaya
Responded Jul 14, 2024
Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya. Thank you for taking the time to review us. We are delighted to know that you had a pleasant experience during your stay with us and appreciate your value feedback on our staff performance, room as well as our hotel's location. Once again, thank you for being our guest and please visit our Instagram and Facebook for more promos that you might interested in We look forward to welcoming you back at Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best regards, Management Swiss-Belinn Manyar, Surabaya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very strategic hotel, close to restaurants when looking for food, excellent service by all hotel staff from check in to check out The breakfast is varied & the food is fresh when served Free valet that facilitates parking
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Automatically translated
Date of stay: June 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Swiss Belinn Manyar has excellent access to the culinary area of Surabaya. The food at the hotel is also good for breakfast. What needs to be improved is the room service primarily of technicians, along with coordination between departments such as field technicians and IT.
But the overall experience I felt at this hotel was very good. Breakfast is good, going to the shopping center and the food is also very close. Have a fairly adequate auditorium.
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Review collected in partnership with Swiss-Belhotel International
Automatically translated
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Surabaya area.
PRICE RANGE
$31 - $36 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
143
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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