We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Surabaya
Post
Inbox
Search

Garden Palace Hotel

Save
Jl. Yos Sudarso no. 11, Surabaya 60271 Indonesia
Lowest prices for your stay
Booking.com
$28
View Deal
Free cancellation until 12/26/19
Travelocity
$42
View Deal
Free cancellation until 12/25/19
Trip.com
$42
$24
View Deal
SAVE $18
Hotels.com$42
Orbitz.com$42
Expedia.com$42
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (509)
Room & Suite (135)
Dining (90)

About

Location
Cleanliness
Service
Value
Contemporary High-rise Hotel located in city center. Garden Palace is 4stars hotel whom located on the heart of Surabaya; near Mall, Shopping centre, Business building, Entertaiment district, Historycal building of Surabaya. We have 379 rooms including New Standard, Superior, Suite & also have Deluxe Theme Premium room; Japanese, Roman, Oriental(new renovation) & Nusantara.Our Facilities including : Courtesy Rooms, Business Centre, Clark Hatch Fitness Centre, Drug Store, Musholla, Claudia Rent Car, Hotel Taxi,.There are 6 restaurant : Ming Court Chinese Restaurant, Nishiki Shabu House, Green House Kitchen Bistro, Vista Bake & Bistro, Curabhaya Lounge, and Cat's Pajamas. We also Have many kinds of meeting rooms for your bussiness, party, wedding & another your memorable event, we have 4 kind of meeting room as follow : Caesar Palace Ballroom, Crystal Mainhall & Crystal Plaza, Regency Mainhall & Regency Plaza, Borobudur Room, Nishiki Room.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Parking
Free internet
Wifi
Public wifi
Internet
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Salon
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Indonesian
342Reviews9Q+A41Room tips
Traveler rating
  • 71
  • 150
  • 76
  • 26
  • 19
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
I really enjoyed staying at Garden Palace hotel. This hotel is a pretty compelling proposition for anyone looking for luxury and comfort in this city. love the vibes also the food! they gave good service for customers but there was one employee that didnt gave nice respond to the pregnant woman, so please give a nice hospitality to any customer that coming. everything else was good. thumbs up
Read more
Staff friendly. Good location hotel in downtown city surabaya, near Balai Pemuda, near the legend ice cream Zhangrandi. Bed so comfy, room so large, bathup ok, But please make more lamp. I think for corridor little dark. Breakfast so many kind food. Yummy taste good.
Read more
We stayed only one night at this hotel, but had amazing memories with kind staffs and a beautiful garden & pool. A staff named Hagiang was extra nice and she speaks my language, Korean too. It's a nice, clean hotel to stay with family.
Read more
We got a good price for this hotel and were happy since the hotel room is spacious, fluffy bed, bathtub, view to beautiful city of surabaya, wifi ok and most important is you only need to walk 5-10mins to mall for your need and food. Unfortunately we were in a hurry so we can't enjoy more the hotel and the city. We will be back again for sure!
Read more
Be careful if you dont stay in this hotel. If you visit one of your relative here without staying they will charge you 60 thousand rupiah for park. Beside, the staff is unfriendly when they explain too us, They blame us instead... I mean park in surabaya is around 5k per hour max. You charge 12 times just for visitor, what a greedy management rules...
Read more
Previous
PRICE RANGE
$29 - $72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garden palace hotel
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
360
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Garden Palace Hotel
Which popular attractions are close to Garden Palace Hotel?
Nearby attractions include Grahadi Building (0.2 miles), Balai Pemuda (0.09 miles), and WTC Surabaya HANDPHONE CENTER (0.1 miles).
What are some of the property amenities at Garden Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Garden Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Garden Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Garden Palace Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Garden Palace Hotel?
Conveniently located restaurants include Zangrandi Ice Cream, Sate Kelopo Ondomohen Bu Asih, and Pecel Ponorogo Bu Yatin.
Are there opportunities to exercise at Garden Palace Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Garden Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Garden Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Garden Palace Hotel?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Garden Palace Hotel?
Many travelers enjoy visiting Ex. De Javasche Bank Soerabaia (2.0 miles), Balai Pemuda (0.09 miles), and Klenteng Hong Tiek Hian (1.9 miles).