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Hotel Gunawangsa Manyar

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Hotel Gunawangsa Manyar
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150 Reviews from our TripAdvisor Community

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Showing 66: English reviews
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Surabaya
Reviewed 1 week ago NEWvia mobile

The room is clean and large. Staff response is fast when we've a problem with bathroom roof and shower. Only i think the lobby is too small. Overall its good and i will stay again when my family go to Surabaya. Good hotel, recomended.

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Helpful?
Thank Nana D
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Nana D Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We are glad to hear that you are satisfied with your experience at the hotel, from about staff response and other fasilities. We looking forward to welcoming you...

Pune, India
Reviewed 4 weeks ago

The hotel provided an economic stay, we booked a room however, they upgraded us to a suite as the rooms were overbooked. Nice decent place for a two night stay at Surabaya. Has a supermarket in the groundfloor with kitchen in the suite.

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Helpful?
Thank Sir_Gaurav
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Sir_Gaurav Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We are glad to hear that you are satisfied with your experience at the hotel, from all about fasilities and if you could forward me your Booking name i...

Reviewed February 7, 2017 via mobile

Well I must admit to go here,we have to go deeper in this condotel. And actually u could claim ur free park for ur vehicle...and that's cool! Now i know what's the meaning of : bathroom is TOO small...in every review. And yes it's VERY SMALL. So it's only like 1x1m And the washbasin is outside (there's not enough space)...

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Helpful?
Thank treesia p
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Ms Treesia P Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We are glad to hear that you are satisfied about menu breakfast. In addition, we would like to apologize for the size bathroom because concept hotel before...

Reviewed February 6, 2017

In January 2017 i as choose this hotel for my short stay in Surabaya wuth family. I considered this hotel since it has a room for family (3 person) without any extra bed. This was a hotel on an apartment building. So the family room (deluxe family) was a 2 bedroom apartment, and regular deluxe room might a studio unit....

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Helpful?
Thank ismailHasan
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Mr Ismail Hasan Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We are glad to hear that you are satisfied with your experience at the hotel, from Location, Fast to check in and all about facility hotel. In...

Reviewed February 1, 2017 via mobile

I stayed here twice on my own. The standard room is quite small and ordinary, but the deluxe business rooms for a bit of extra price are large and very comfortable. The hotel had an unusually large pool, which is a savior at the end of the day in such hot weather. The staff here are very nice, offering personalized...

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Helpful?
Thank Erika D
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Ms Erika D Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We are glad to hear that you are satisfied with your experience at the hotel, from the room, service and about facility hotel. In addition, we would...

Reviewed December 30, 2016 via mobile

Disappointed service room, so slow to take action about the customer complain Wifi not stable, cannot connect many times even at one floor. Disappointed too about the breakfast menu, not many menu available.

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Helpful?
Thank Adji G
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Mr Adji G Thank you for sparing your time to write a review about our hotel. And we would like you to notice that your comments and suggestions are valuable for us. We would like to apologize about slow to take action complain Wifi. We will seriously evaluate our services in action complaint. We are looking forward to welcoming...

Sidoarjo, Indonesia
Reviewed December 18, 2016

We book Deluxe Standard Room and surprisingly they upgrade it to Deluxe Business room!! Very spacious, clean, and neat room, only the bathroom quite small and sound proof not so good (i think because they don't use carpet on the floor and no sound proof wall covering). Foods & beverage were good in taste and variant. the swimming pool's water...

Review collected in partnership with Tiket.com
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Thank Udeeazzer
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Mr/Ms Udeeazzer Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We are glad to hear that you are satisfied with your experience at the hotel, from free upgrade to Deluxe business because we fully book at Deluxe Room,...

Reviewed November 25, 2016 via mobile

I've book this hotel for business trip around Manyar street. Book the deluxe business room. The room Is spacious but the bathroom very small. Receptionist is good and cooperative. breakfast also good for that price. 👍🏻

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Helpful?
Thank Yoanita P
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Ms Yoanita P Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We are glad to hear that you are satisfied with your experience at the hotel, from service receptionist and about restaurant. In addition, we would like to...

Reviewed November 23, 2016 via mobile

I thought this is gonna be third stars hotel like the others, but i prever this one. The pool,bed,view,bar,and the restaurant so comfy. I guarantee this hotel for u guys, and their hospitality so good

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Helpful?
Thank afandi s
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Mr Afandi S Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We are glad to hear that you are satisfied with your experience at the hotel, from all fasilities poll, bed, view, bar, resturant and great hospitality. We...

Reviewed November 14, 2016 via mobile

My first time stay in Gunawangsa Manyar Surabaya. Booked a Deluxe Family Room Non smoking for two nights. We arrived in the hotel about 10.30 PM. Check in process was so fast and detailed. On Sunday evening i came down to meet my cousin but i forgot to bring room key then i asked for help to the girl that...

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Helpful?
Thank Aristia W
Sahid G, General Manager at Hotel Gunawangsa Manyar, responded to this review

Dear Ms Aristia W Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We are glad to hear that you are satisfied with your experience at the hotel, from service, cleaned room area, Internet access and great view. We looking...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Gunawangsa Hotel Surabaya, equipped with 170 hotel rooms, adults and children's swimming pool, meeting room, in room spa, coffee shop, lounge bar, free wifi, free welcome drink, cold towel upon check-in service, for the convenience of every guest of Gunawangsa Hotel, besides hotel discounts and exciting promo. Time to change, but Gunawangsa Hotel's dedication to perfecting the travel experience never had. The only hotel which is having a concept of "The Unique Culture in Harmony". This concept is inspired by our mixed use building that adjusting all your needs. Indulge yourself at Bouganville Lounge and enjoy our premium coffee from Indonesia-based well known Coffee Company or your choice of tea served alongside homemade-style cakes and snack. Experience the sensation with cozy-city view breakfast, lunch or dinner in Orchid Restaurant. Orchid Restaurant features innovative western, oriental menu and regional Indonesian taste, served in a cozy environment, a la carte entrée selections and an interactive dessert experience also include many teasing beverages of your choice. All of our best facilities and features combined with our highly personalized and friendly 24-hour service, makes you feel in your Surabaya Home. Gunawangsa Hotel, the 3-stars class hotel which is not only providing your ordinary one-stop living concept, but also adjust your incredible feeling by experienced it. ... more   less 

Additional Information about Hotel Gunawangsa Manyar

Address: Jln. Menur Pumpungan no. 62, Surabaya 60118, Indonesia (Formerly Sahid Gunawangsa Hotel)
Location: Indonesia > Java > East Java > Surabaya
Price Range: $23 - $26 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Gunawangsa Manyar 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hotel Gunawangsa Manyar Surabaya, Java
Hotel Style:
#28 Spa Hotel in Surabaya
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Gunawangsa Manyar staff and other travelers.
4 questions
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4 months ago

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Questions? Get answers from Hotel Gunawangsa Manyar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take the main road facing rooms, other sides have construction going on”
 of 5 bubbles Sir_Gaurav, 4 weeks ago | Read review
“Ask for the receptionist for the highest floor. You'll see Surabaya sparks at night.”
 of 5 bubbles ismailHasan, Feb 6, 2017 | Read review
“Choose room away from the lift.”
 of 5 bubbles jialet2015, Apr 7, 2016 | Read review
“room with city view is the best”
 of 5 bubbles 695ades, Sep 8, 2015 | Read review
“If you want to have normal windows, book the Business Deluxe that is more pricey & roomy spaces with the same little Bathroom.”
 of 5 bubbles YuliGembeL, Jul 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question