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    Artotel Surabaya

    Jl. Dr Soetomo 79-81, Surabaya 60264, Indonesia
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    Best prices for your stay
    8/6/2017 8/7/2017
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    $22$26
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    Traveler (448)
    Room & Suite (73)
    Dining (23)
    Swiss-Belinn Tunjungan
    316 reviews
    #4 of 134 hotels in Surabaya
     
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    340 reviews
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    JW Marriott Hotel Surabaya
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    G Suites Hotel
    324 reviews
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    Overview
    • Excellent30%
    • Very good53%
    • Average14%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “art gallery” (7 reviews)
    “studio room” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Concierge
    Business Center
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Swiss-Belinn Tunjungan
    316 reviews
    #4 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    340 reviews
    #24 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
    G Suites Hotel
    324 reviews
    #26 of 134 hotels in Surabaya
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (432)
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    1 - 5 of 279 reviews

    Reviewed 1 week ago

    Comfortable room. Good wifi. Hardware is good, but there is rooms that staffs could be more trained to give better stay experience. I stayed on 6 the floor, street noise was noticeable to rooms facing and close to the busy street.

    Review collected in partnership with this hotel
    Thank donPaul K
    Reviewed 1 week ago

    544/5000 The hotel is close to the city center and the shopping center. Carrying the concept of merging between hotels with art galleries is one of value added. With a cheap price for this hotel class, the services provided are exceptional. The check in was...More

    Thank Gilang B
    Response from ARTOTEL_SBY, Manager at Artotel SurabayaResponded 4 days ago

    Dear Gilang, Warm greeting from Artotel Surabaya. Many thanks for your review. We have noted your kind comment on item we have to improve. Please, accept our deeply apologize for the inconvenience. It is important for us to provide comfortable accommodation to our guests. We...More

    Reviewed 1 week ago

    It would be great to not be woken up in the middle of the night due to smoke alarm. Mattress is good for lumber support and I would recommend to change the quilt or the quilt cover because the current material of the quilt does...More

    Review collected in partnership with this hotel
    Thank sunarkoelang
    Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 4 days ago

    Dear Guest, Warm greetings from Artotel Surabaya and thank you on your supportive review. We have noted your kind comment on item we have to improve. I hope that it hasn't put you off a return stay with us again. We heart you, Hassanudin -...More

    Reviewed 1 week ago

    ARTOTEL advertises a 50% discount on the second night on the WiFi start page, on Facebook and on the Artotel main page. Unfortunately the front office staff literally tries everything to avoid giving their guests this discount. Different employees told me different arguments why i...More

    Review collected in partnership with this hotel
    Thank coupleofdays
    Reviewed 2 weeks ago via mobile

    The food on their menu is excellent! I can not complain about what I have eaten from the menu. Except for the pizza. It tasted sweet, which I'm not used to, but maybe that's just how an Indonesian pizza tastes. I can recommend the spaghetti...More

    Thank Mia B
    Response from ARTOTEL_SBY, Manager at Artotel SurabayaResponded 1 week ago

    Dear Mia, Thank you for your positive review. I greatly appreciate for your comments about aspect that need to be update, I already noted and share with the department concern. Your feedback has been an integral part of our learning curve and I’m grateful to...More

    Swiss-Belinn Tunjungan
    316 reviews
    #4 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    340 reviews
    #24 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
    G Suites Hotel
    324 reviews
    #26 of 134 hotels in Surabaya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Business Center with Internet Access
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $26 - $37 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Surabaya
    • #7 Business Hotel in Surabaya
    • #9 Best Value Hotel in Surabaya
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Ctrip TA, Expedia, Hotels.com, TripOnline SA, Travelocity, Hotwire and HotelQuickly so you can book your Artotel Surabaya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Artotel Surabaya Java
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    Traveler (448)
    Room & Suite (73)
    Dining (23)
    Hotel & Grounds (336)
    Bathroom (31)
    Family and Play Areas (1)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Wen W
    June 7, 2016|
    Answer Show all 2 answers
    Response from Yustinus A | Reviewed this property |
    You have two easy solution: 1. You can use train and get ticket from online ticket. After you book the ticket, you can use taxi in malang city to go to Train station. you can say in bahasa - Pergi Ke stasiun Kereta malang... More
    0
    Votes
    Room Tips
    "Best view in the corner of every floor. Prevent from the noisy and view to main street."
    Read review
    "Higher floor is better."
    Read review
    "Request for a room with breakfast - they serve really nice breakfast."
    Read review
    "rooms on higher level is nice view and quite"
    Read review
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