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Bumi Surabaya City Resort

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#8 of 119 Hotels in Surabaya
Certificate of Excellence
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Bumi Surabaya City Resort
Bumi Surabaya City Resort
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301 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Urmond,NL
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

A marvellous experience in the renovated"old" Hyatt Hotel,remarkable grandeur,muonumental styling,very centrally located about ca 500 m from the ,interconnected,main malls. Surabaya.Especially we enjoyed the daily very extensive and delicious breakfast and high cuisine diner-buffet.It has a very good cost/benefit ratio,also compared with equally classified hotels(we visit Indonesia yearly during the last 18 years).All served in a romantic environment with the... More 

Helpful?
Thank Hans235
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and me stayed for 3 nights. It was a wonderful experience. The location of the hotel is central with a spacious garden as a green oasis. The room was spacious and well furnished. The reception staff was most courteous and helpful. We requested for late check-out as our flight was in the evening, and they happily granted us... More 

Helpful?
Thank Tan122013
Jakarta, Indonesia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 18, 2016 via mobile

Very nice hotel. Suitable both for business and leisure. You can bring your family to stay in. Good for long stay. Close to shopping center and cullinary center. The restorant serve many choice of food.

Helpful?
Thank Angky
2 reviews
4 of 5 stars Reviewed August 15, 2016

Beautiful old hotel with a soothing lemongrass aromatherapy. Try their ginger black tea, serabi original and lekker for relaxing afternoon tea time in the lobby with a nice garden view and also fish pond fountain view :) For Dinner, try their Salmon Canneloni and Wiener Snitchzel at the Primavera.

Helpful?
Thank Jessica H
Singapore
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 10, 2016

Nice stay at Bumi Surabaya Hotel. First impression is i am welcome with nice lemon grass smell once you enter the hotel. Welcome by friendly staff well from the entrance door to the reception up to the restaurant. Good breakfast with local variety. Good swimming pool with access of sauna and hot & cold pool. Blue Bird taxi is well... More 

Helpful?
Thank sambengt
Level Contributor
7 reviews
4 of 5 stars Reviewed August 10, 2016 via mobile

It is a good local hotel. First impression is you are welcome by a nice lemon grass smell once you enter the hotel. Good breakfast with local variety. Room is clean and tidy. Good swimming pools with acess to sauna and hot and cold pool. You may get the bluebird taxi at the hotel door. Greatstay.

Helpful?
Thank sambtbt
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 9, 2016

Very good food, buffet, 5-6 different buffets. Places inside and outside (in a very nice garden, no street noise). All you can eat, water/thea/coffe includes. In july and august 25-50% discount. 120 rupiah for 1 person.Hygeniec

Helpful?
Thank Jan-Auwke D
Manila, Philippines
1 review
5 of 5 stars Reviewed August 8, 2016

this hotel will be in my list of favorites.. rooms are nice,clean, very spacious. buffet breakfast and dinner is excellent. staff are very courteous and friendly. thank you Retno for being the perfect host and thank you Vernon and Adjie for arranging the tour.

Helpful?
Thank Joanne S
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 2, 2016 via mobile

The hotel is located on the center of the city. The room is nice and quite spacious. The breakfast buffet is on the beautiful garden, including many options of traditional cuisines. What I don't forget is that they gave me a surprise on my birthday by brought me a birthday cake to my room with 3 staffs sing the birthday... More 

Helpful?
Thank pakspa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 25, 2016 via mobile

I stayed here 3 nights for family trip. Okay, just read the conclusions below based on my own experience: (+) 1. Friendly staff 2. Quick check-in process 3. Hot water pool 4. Variety and taste of breakfast menu (-) 1. No drug store 2. Outdated style of room and pool 3. Facilities broken (closet, water-heater, electric hot water jug, air... More 

Helpful?
Thank Nugroho D
S_Guntur_Tampubolon, Manajer Umum at Bumi Surabaya City Resort, responded to this review

Dear Nugroho D, Thank you for staying with Bumi Surabaya City Resort and for your review. I would like to extend my sincerest apology to learn that you had to go through an unpleasant experience with our room and facility during your visit. Your comments have been addressed with the team and we are making efforts to rectify our shortcomings.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
Bumi Surabaya City Resort is an elegant city resort in the heart of the city just 30 minutes from the airport. It incorporates a charming garden with mature trees and waterways to calm the senses amidst the hustle and bustle of downtown Surabaya. The city resort anticipates the needs of business and leisure travelers alike with an extensive array of meeting and recreational facilities. Accommodation is a total of 242 contemporary rooms and suites styled with subtle references to Java's rich artistic heritage. ... more   less 

Additional Information about Bumi Surabaya City Resort

Address: Jln. Basuki Rachmad 106 - 128, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range: $85 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bumi Surabaya City Resort 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Hyatt Surabaya
Surabaya Hyatt Regency
Bumi Surabaya City Resort Java
Hotel Style:
#3 Business Hotel in Surabaya
#5 Family Hotel in Surabaya
#5 Romantic Hotel in Surabaya
#8 Spa Hotel in Surabaya
#8 Luxury Hotel in Surabaya
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