We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Bumi Surabaya City Resort

Show Prices
#8 of 119 Hotels in Surabaya
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Bumi Surabaya City Resort
Bumi Surabaya City Resort
Panoramas (15)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

296 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 176: English reviews
Jakarta, Indonesia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel. Suitable both for business and leisure. You can bring your family to stay in. Good for long stay. Close to shopping center and cullinary center. The restorant serve many choice of food.

Helpful?
Thank Angky
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Beautiful old hotel with a soothing lemongrass aromatherapy. Try their ginger black tea, serabi original and lekker for relaxing afternoon tea time in the lobby with a nice garden view and also fish pond fountain view :) For Dinner, try their Salmon Canneloni and Wiener Snitchzel at the Primavera.

Helpful?
Thank Jessica H
Singapore
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice stay at Bumi Surabaya Hotel. First impression is i am welcome with nice lemon grass smell once you enter the hotel. Welcome by friendly staff well from the entrance door to the reception up to the restaurant. Good breakfast with local variety. Good swimming pool with access of sauna and hot & cold pool. Blue Bird taxi is well... More 

Helpful?
Thank sambengt
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

It is a good local hotel. First impression is you are welcome by a nice lemon grass smell once you enter the hotel. Good breakfast with local variety. Room is clean and tidy. Good swimming pools with acess to sauna and hot and cold pool. You may get the bluebird taxi at the hotel door. Greatstay.

Helpful?
Thank sambtbt
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very good food, buffet, 5-6 different buffets. Places inside and outside (in a very nice garden, no street noise). All you can eat, water/thea/coffe includes. In july and august 25-50% discount. 120 rupiah for 1 person.Hygeniec

Helpful?
Thank Jan-Auwke D
Manila, Philippines
1 review
5 of 5 stars Reviewed 3 weeks ago

this hotel will be in my list of favorites.. rooms are nice,clean, very spacious. buffet breakfast and dinner is excellent. staff are very courteous and friendly. thank you Retno for being the perfect host and thank you Vernon and Adjie for arranging the tour.

Helpful?
Thank Joanne S
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is located on the center of the city. The room is nice and quite spacious. The breakfast buffet is on the beautiful garden, including many options of traditional cuisines. What I don't forget is that they gave me a surprise on my birthday by brought me a birthday cake to my room with 3 staffs sing the birthday... More 

Helpful?
Thank pakspa
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 25, 2016 via mobile

I stayed here 3 nights for family trip. Okay, just read the conclusions below based on my own experience: (+) 1. Friendly staff 2. Quick check-in process 3. Hot water pool 4. Variety and taste of breakfast menu (-) 1. No drug store 2. Outdated style of room and pool 3. Facilities broken (closet, water-heater, electric hot water jug, air... More 

Helpful?
Thank Nugroho D
S_Guntur_Tampubolon, Manajer Umum at Bumi Surabaya City Resort, responded to this review

Dear Nugroho D, Thank you for staying with Bumi Surabaya City Resort and for your review. I would like to extend my sincerest apology to learn that you had to go through an unpleasant experience with our room and facility during your visit. Your comments have been addressed with the team and we are making efforts to rectify our shortcomings.... More 

Singapore
Level Contributor
186 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed July 23, 2016

The moment you walk through the lemon-grass scented lobby with the piano playing softly, you feel the stress of fighting traffic fall away. Was accommodated in the club room (25th floor), with great (floor to ceiling) views across to Mount Arjuno. Bed was large and comfortable, with all mod cons. Bathroom was spacious with both bath and shower facilities, and... More 

Helpful?
Thank mostlyharmless
Surabaya, Indonesia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 8, 2016

Hotel is a bit old but location is good. I like the beautiful garden. The room was on the 20st floor and had great views over the city. In the evening here was a Street stall style buffet in the resturants which was great. Most of the staffs were friendly and very helpful. unfortunately our rooms smell of cigarettes. Would... More 

Helpful?
Thank 88alamsyah
Questions? Get answers from hotel staff and past guests. Ask a question

596 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (247)
Viewed
Room/Suite (36)
Viewed
Bathroom (15)
Viewed
View from Room (9)
Viewed
Hotel & Grounds (65)
Viewed
Pool/Beach Area (13)
Viewed
Dining (36)
Viewed
Family/Play Areas (4)
Viewed
Other (69)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (297)
Viewed
Amenities (57)
Viewed
Other (32)
Viewed
Classic Room (38)
Viewed
Junior Suite (44)
Viewed
Pool (16)
Viewed
Dining (66)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Business Center/Function Rooms (6)
Viewed
Dining (13)
Viewed
Room/Suite (5)
Viewed
Bathroom (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Surabaya hotels
0.8 mi away
Hotel Majapahit Surabaya
Hotel Majapahit Surabaya
#1 of 119 in Surabaya
4.5 of 5 stars 692 reviews
0.9 mi away
JW Marriott Hotel Surabaya
JW Marriott Hotel Surabaya
#3 of 119 in Surabaya
4.5 of 5 stars 553 reviews
2.2 mi away
Shangri-La Hotel Surabaya
Shangri-La Hotel Surabaya
#4 of 119 in Surabaya
4.5 of 5 stars 538 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Sheraton Surabaya Hotel & Towers
2.1 mi away
Hotel Ciputra World Surabaya
0.1 mi away
Ibis Surabaya City Center Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
Bumi Surabaya City Resort is an elegant city resort in the heart of the city just 30 minutes from the airport. It incorporates a charming garden with mature trees and waterways to calm the senses amidst the hustle and bustle of downtown Surabaya. The city resort anticipates the needs of business and leisure travelers alike with an extensive array of meeting and recreational facilities. Accommodation is a total of 242 contemporary rooms and suites styled with subtle references to Java's rich artistic heritage. ... more   less 

Additional Information about Bumi Surabaya City Resort

Address: Jln. Basuki Rachmad 106 - 128, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range: $90 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bumi Surabaya City Resort 5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, HotelTravel.com, Hotwire, Orbitz, Agoda, Travelocity and Booking.com so you can book your Bumi Surabaya City Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Surabaya
Surabaya Hyatt Regency
Bumi Surabaya City Resort Java
Hotel Style:
#3 Business Hotel in Surabaya
#5 Romantic Hotel in Surabaya
#5 Family Hotel in Surabaya
#8 Spa Hotel in Surabaya
#8 Luxury Hotel in Surabaya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay