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    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
    +1 844-631-0595
    Hotel website
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    12/3/2017 12/4/2017
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     2 people are viewing this hotel
    $84
    $81
    SAVE $3
    $84
    $81
    Traveler (864)
    Room & Suite (203)
    Dining (98)
    Hotel Majapahit Surabaya managed by AccorHotels
    838 reviews
    #1 of 136 hotels in Surabaya
    0.3 mi
     
    Sheraton Surabaya Hotel & Towers
    801 reviews
    #12 of 136 hotels in Surabaya
    0.3 mi
     
    Four Points by Sheraton Surabaya
    245 reviews
    #4 of 136 hotels in Surabaya
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    Swiss-Belinn Tunjungan
    397 reviews
    #2 of 136 hotels in Surabaya
    0.4 mi
     
    Overview
    • Excellent55%
    • Very good36%
    • Average7%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from JW Marriott Hotel Surabaya
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (847)
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    111 - 115 of 598 reviews

    Reviewed February 18, 2017 via mobile

    Everything is flawless and just perfect. We had our private event and group staying here last week. All of the comments we have from our guests are great. The service throughout the stay was perfect. The team from Front office, Concierge, Food & Beverage and...More

    3  Thank pchoi_choi
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded February 20, 2017

    Dear pchoi_choi, Thank you for choosing us as the venue of your event and sharing the review on Tripadvisor! At JW Marriott Surabaya, we take a great pride of our associates who are our greatest asset as they work really hard to make sure that...More

    Reviewed February 17, 2017 via mobile

    Friendly staff, clean spacious rooms, excellent breakfast, amazing gym, excellent location. All in all this is an amazing hotel. However, the restaurants and even the lobby lounge are quite expensive.

    3  Thank Danielle S
    Reviewed February 16, 2017 via mobile

    This is Very good hotel, with classic model, and 5 diamond grade. The breakfast is good, with the various meal.Even the price is higher than the other else in the circumstance, but this is better on everything.and i will go there again in the next...More

    2  Thank Albet A
    Reviewed February 15, 2017 via mobile

    You can trust the security here. Because they check throughfully to make sure. The restroom is so classic. I love the feeling. The food that they served has a lot varieties. They combined west food and asia food perfectly. There is lodeh soup too.. and...More

    2  Thank ifatimatuszahro
    Reviewed February 13, 2017

    From check in to check out, the service was impeccable. Lidia and her staff genuinely care about your stay and the hospitality is unmatched. The room was clean and featured a comfortable king-sized bed, a shower and separate tub, and large tv with movie channels....More

    2  Thank Chad B
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded February 20, 2017

    Dear Chad B, We are delighted to hear that you had enjoyable time at our hotel. We also greatly appreciate your positive comments on our room and especially the staff who are dedicated in delivering outstanding services to the guests. Our buffet breakfast has received...More

    Hotel Majapahit Surabaya managed by AccorHotels
    838 reviews
    #1 of 136 hotels in Surabaya
    0.3 mi
     
    Sheraton Surabaya Hotel & Towers
    801 reviews
    #12 of 136 hotels in Surabaya
    0.3 mi
     
    Four Points by Sheraton Surabaya
    245 reviews
    #4 of 136 hotels in Surabaya
    0.3 mi
     
    Swiss-Belinn Tunjungan
    397 reviews
    #2 of 136 hotels in Surabaya
    0.4 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Outdoor pool
    Details
    • Price range
    • $71 - $144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Surabaya
    • #3 Luxury Hotel in Surabaya
    • #3 Family Hotel in Surabaya
    • #6 Business Hotel in Surabaya
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 407
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Booking.com, Expedia, Hotels.com, Marriott, Agoda, Travelocity, Hotwire, Cancelon, Orbitz, TripOnline SA and Cheap Tickets so you can book your JW Marriott Hotel Surabaya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Marriott Surabaya ,
    • Jw Marriott Surabaya ,
    • Surabaya Marriott ,
    • JW Marriott Hotel Surabaya Java
    Add Photo Photos
    Traveler (864)
    Room & Suite (203)
    Dining (98)
    Pool & Beach (36)
    Hotel & Grounds (471)
    Bathroom (84)
    Business Center & Event Rooms (9)
    Nearby
    Sponsored by:
    Sheraton Surabaya Hotel & Towers
    801 reviews
    .32 miles away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    838 reviews
    .35 miles away
     
    Swiss-Belinn Tunjungan
    397 reviews
    .44 miles away
     
    Four Points by Sheraton Surabaya
    245 reviews
    .31 miles away
     
    Nearby Restaurants
    Rawon Setan (Devil's Rawon)
    360 reviews
    .04 miles away
    Vis a Vis French Restaurant
    56 reviews
    .04 miles away
    Tang Palace Chinese Restaurant
    56 reviews
    .03 miles away
    Imari Japanese Restaurant
    91 reviews
    .00 miles away
    Nearby Attractions
    Tunjungan Plaza
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    .49 miles away
    Taman Dayu Waterpark
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    Ask a question
    Questions & Answers
    sBerri
    October 31, 2017|
    Answer
    Response from Harry F | Reviewed this property |
    Gym average... but Sauna and steam very good. The Pavilion Restaurant has been renovated.
    0
    Votes
    doxx
    October 20, 2017|
    AnswerShow all 2 answers
    Response from JWMarriottSurabaya | Property representative |
    Dear doxx, Thank you for your question. Taking taxi from airport to hotel is around IDR 200,000-250,000. We also provide car arrangement to go to Kediri. For further assistance, please contact us at +62 31 545 8888 Warm... More
    0
    Votes
    its_doctor_d
    April 4, 2017|
    AnswerShow all 5 answers
    Response from ifatimatuszahro | Reviewed this property |
    Around 6. They already served the breakfast.
    0
    Votes
    Room Tips
    "Pool Side better for me"
    Read review
    "Ask room with highest floor.,.city view"
    Read review
    "Go for club floor!"
    Read review
    "Studio rooms offer large windows with a good view of Surabaya and Madura."
    Read review
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