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Hotel Majapahit Surabaya

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#1 of 125 Hotels in Surabaya
Certificate of Excellence
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Hotel Majapahit Surabaya
Hotel Majapahit Surabaya
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730 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Richmond, United States
2 reviews
Reviewed yesterday NEW via mobile

Spent 4 nights here for business..it is a beautiful hotel with an interesting history ( that you can discover on your own). The breakfast buffet is the most expansive I have ever seen..all food was top notch...I can't say enough about the staff- personable, professional, helpful, to name a few attributes. Treat yourself and stay here.

Helpful?
Thank Pam P
Singapore, Singapore
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

The hotel is of the Grand Old Dame tradition so it is nicely colonial. Service was good and staff was helpful.Room is okay (some fixtures need repair but mosquitoes can be irritating, although the turndown will include sprays. Breakfast was not too fantastic, eggs not done well and staff congregate to talk to each other often. Not pleasant for guests... More 

Helpful?
Thank KamalMamat
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review and for pointing out some area in our services that need improvement. We keep updating our standards on a on-going base and with overall feedback we manage to reach a better quality in our offerings. Call again soon! George Hazard / General Manager More 

Malang, Indonesia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

I'm so glad to spend my few hours of relaxation at Hotel Majapahit Surabaya. Firstly, I just wanted to get some proper traditional massage at Spa & Health Club. It turned out to be one of the best relaxation experiences I've ever had. I got nice Aromatherapy Massage for 1 hour including Nice Hot Shower afterwards. My therapist was such... More 

Helpful?
Thank Aviv Z
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Great review for our facilities. Our Spa keeps winning the best spa institution in the city by guests' endorsement... Come again soon! George Hazard / General Manager More 

Bali
Level Contributor
7 reviews
6 hotel reviews
Reviewed 2 weeks ago

I stayed alone at room 118 for Australian Award workshop. I love and stayed at some old properties with antiques furniture before and never had problem with my sleep. This is not a complain, just sharing my experience. I felt so anxious especially in my room and could not explain my feeling. I fed up with myself as I tried... More 

Helpful?
Thank Amanjalan
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review. We feel sorry that you couldn't relax as expected especially when our mattresses are the best money can buy... We hope anyway to see you back at the Grande Dame... George Hazard / General Manager More 

Jakarta, Indonesia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

It's about 30 minutes ride from airport. Back then, it was own by a colonial goverment. Opened it door on 1910 as Oranje Hotel and changed it name to Yamato hotel when the Japanese occupied my country. There was a herotic story happened in this hotel on 1945 after the independence day. And you will find out the story everywhere... More 

Helpful?
Thank erimuljosantoso
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice review. Very happy to read that you fell for our Grande Dame! We hope to see you again soon. George Hazard / General Manager More 

Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

I'm not staying at the hotel, only visit the place for tea and cake. Really love the ambience, just like turning back time. Anyway, if you're not staying at the hotel you can ask the receptionist to have a tour package in the hotel including drink.

Helpful?
Thank Nissia A
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Downton Abbey the Indonesian way... We are so pleased that you had a good time with us and hope to catch up again soon. George Hazard / General Manager More 

Auckland, New Zealand
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

stayed her for 2 nites to check surabaya out for future reference.this place is faultless! hotel tour was excellent,the spa was amazing and dont forget to try the JAMU at breakfast.we would definitely return to this hotel..huge shopping mall 400 m away

Helpful?
Thank molly1203
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice review. We are so glad that you fell for our Grande Dame and we hope to catch up again soon. George Hazard / General Manager More 

Denmark
Level Contributor
137 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 3 weeks ago

We stayed one night here. After a little trouble checking in because we were missing a bed in our room we went for a really nice swim in one of the best hotel pools I have been in (have tried a few). We had it to ourselves and it was beautiful. The rest of TA has already written how this... More 

Helpful?
1 Thank Redspring
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review and we hope to catch up again soon at our Grande Dame. Not sure though about an Italian restaurant in our hotel facilities... More 

NY
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

This is something I never sown in my life, the Hotel from 1900's kept almost the same (except for electricity I guess). We only stay here one night, because of the travel schedule. So, this is the place you don't want to stay for one night, this is the place you want to live for as long as you can!!!

Helpful?
1 Thank Igor666
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Indeed come again and stay longer, we have many long-staying guests that wouldn't want to stay anywhere else in Surabaya. Thanks for your nice comments! George Hazard / General Manager More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Had a fantastic stay at Hotel Majapahit in October 2016. It is a beautiful, historic escape from the city. Spent the weekend there with my mother. Rooms were beautiful and very clean, staff were helpful, service was first class. Would definitely recommend this hotel for others staying in Surabaya.

Helpful?
1 Thank EmilyJane12344
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Great comments! We are pleased that you fell for our Grande dame and we hope to see you again soon. George Hazard / General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
Official Description (provided by the hotel)
The Hotel Majapahit is a historic luxury hotel in Surabaya, Indonesia. The hotel was founded in 1910 as Hotel Oranje by Lucas Martin Sarkies. During the Japanese occupation of Indonesia the hotel name was changed to Yamato Hotel. Mantrust Holdings Co. became the new owner in 1969 and it was named after the most enduring kingdom of ancient Indonesia. In 1993 it was formerly operated by the Mandarin Oriental group. PT. Sekman Wisata took over the hotel and changed the name to HOTEL MAJAPAHIT in 2006. Located on Jalan Tunjungan in Indonesia's largest city and capital to East Java, the hotel is located in the centre of Surabaya, close to businesses, government offices and the largest shopping district in Surabaya. HOTEL MAJAPAHIT is trully and oasis in the heart of Surabaya. ... more   less 

Additional Information about Hotel Majapahit Surabaya

Address: Jln. Tunjungan 65, Surabaya 60275, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range: $100 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Majapahit Surabaya 5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Surabaya Java
Hotel Style:
#1 Business Hotel in Surabaya
#1 Family Hotel in Surabaya
#1 Spa Hotel in Surabaya
#1 Luxury Hotel in Surabaya
#1 Romantic Hotel in Surabaya
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Majapahit Surabaya staff and other travelers.
10 questions
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Questions? Get answers from Hotel Majapahit Surabaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All room are perfect”
  • little elephant
  • garden from room window
  • large room with living room
  • big and cosy bed
 of 5 bubbles mulyotop, Oct 4, 2016 | Read review
“Ask if any weddings are being held as the North Garden rooms in this area are loud.”
 of 5 bubbles Business_Asia, Sep 25, 2016 | Read review
“All the rooms are lovely and have balconies overlooking the gardens”
 of 5 bubbles LondonHappyBunny, Sep 15, 2016 | Read review
“All rooms seemed good to my 12 friends.”
 of 5 bubbles kathywin, Sep 12, 2016 | Read review
“Just ask for what you want. The staff will accommodate if at all possible.”
  • Executive suite - view from entrance looking inwards
  • Executive suite - shower on the left, toilet through door
  • Executive suite - bathroom vanity
 of 5 bubbles Catleader, Sep 8, 2016 | Read review
5 of 5
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