We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Ibis Surabaya Rajawali

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Ibis Surabaya Rajawali
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

270 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 171: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I think they like to complicate guest's things like they did to us, they really really unwilling to help us, we even asking some helps politely. Thank god for only a night staying here - disappointed. Worst things at all. I recommend others just go to somewhere else !!!

Helpful?
Thank Farrah N
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your experience at the Ibis Surabaya Rajawali and I really surprise to read it your negative experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Related with your negative experience even though we did not received detail... More 

Travelers are raving about these Surabaya hotels

Yogyakarta, Indonesia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 20, 2016

Surely there are plenty of hotels to choose from while in Surabaya, but only a few that reside in a colonial style building. The Ibis Rajawali is one of the few. Although the building may not have historical significance, but because of its colonial architecture, it has been decreed by the municipal government as a historical site. Record says that... More 

Helpful?
Thank Rimba56
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose... More 

Jimbaran, Indonesia
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 15, 2016

If your passion is in photography, history and heritage buildings, then this is the place to be. In Indonesia there are only a few Old Town or we refer to them as Kota Tua, in Port Cities such as Surabaya, Semarang, and Batavia (Jakarta). Check In was fast, we checked in earlier at 8am with 50% of the room rate.... More 

Helpful?
Thank SueBeeJimbaran
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2016

Overall for stop over / business trip around Tj. Perak / Jembatan Merah, this hotel is at a perfect location. Clean Room, for room on the Non Smoking floor, already with the new modern room style. But, unfortunately for room at the Smoking floor, still old style, strong suggestion: to do rehab to make the guest comfortable during stay in... More 

Helpful?
Thank Adrie88
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose... More 

Gandhidham, India
Level Contributor
174 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed July 6, 2016

Stayed overnight on my way back from the ship. Located on a busy street in the middle of the town. Entrance and lobby is decent. Went during the month of ramzan so occupancy was not much. Check in was very quick and smooth. Front desk manager was genial and accommodating. Rooms are well appointed with all the basic amenities. Bathroom... More 

Helpful?
Thank Shehwaz
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose... More 

Surabaya, Indonesia
1 review
5 of 5 stars Reviewed June 21, 2016

Cheap price and get a nice room and facilities. The location is a bit far from central cities and malls, just near some market place like jembatan merah. Overall it is so so, but can be helped by its fast service and room facilities.

Helpful?
Thank yulie009
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed June 9, 2016

The building was old but cute. It looks like that it was used to be a colonial building? The most important thing, however, the room is clean, the amenities provided in the room are just what you need and the pillow made me have a good sleep.

Review collected in partnership with Accorhotels.com

Helpful?
Thank tina_tjandraningsih
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice comments in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your next visit in... More 

Surabaya, Indonesia
1 review
5 of 5 stars Reviewed May 16, 2016

I stayed during holiday with my friend. The hotel is quite good,with a polite reception that did a fast check in for us. The hotel aura is classic and heritage. I heaed that it is one of the old heritage building around the area. The room is small and clean. The rate included wifi and also breakfast. At next morning... More 

Helpful?
Thank dorothy925
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice comments in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your the next visit... More 

Jakarta, Indonesia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 4, 2016

Ibis Surabaya Rajawali is what you expect from the Ibis chain: functional, comfortable, and well-priced. This hotel adds another dimention of being a historic building in the old Dutch Quarter. The rooms are very large compared to the Ibis Surabaya City Center, but the bathroom is a bit cramp. Excellent service and perfect housekeeping. The hotel is located in a... More 

Helpful?
Thank Viet_Nguyen100
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience during stay in ibis Surabaya Rajawali. It is always a pleasure to receive positive feedback. I will share your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Questions? Get answers from hotel staff and past guests. Ask a question

147 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (121)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (29)
Viewed
Bathroom (7)
Viewed
Dining (13)
Viewed
View from Room (2)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (10)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (2)
Viewed
Family/Play Areas (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Surabaya hotels
2.4 mi away
Ibis Surabaya City Center Hotel
2.8 mi away
G Suites Hotel
G Suites Hotel
#20 of 119 in Surabaya
4.0 of 5 stars 270 reviews
1.9 mi away
Red Planet Surabaya
Red Planet Surabaya
#14 of 119 in Surabaya
4.0 of 5 stars 165 reviews
Show Prices
Show Prices
Show Prices
2.3 mi away
Midtown Hotel
Midtown Hotel
#23 of 119 in Surabaya
4.0 of 5 stars 280 reviews
3.4 mi away
Mercure Surabaya
Mercure Surabaya
#16 of 119 in Surabaya
4.0 of 5 stars 554 reviews
0.7 mi away
POP! Hotel Stasiun Kota Surabaya
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the historical district of Surabaya, the hotel caters for both long and short stay guests. The 147 guest rooms are complemented with excellent facilities which include a restaurant and a bar, a health club, spa as well as meetingand conference facilities. ... more   less 

Additional Information about Ibis Surabaya Rajawali

Address: Jln. Rajawali No 9-11, Surabaya 60175, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range: $28 - $34 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Surabaya Rajawali 3*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Hotwire, HotelTravel.com, Booking.com, Orbitz, Travelocity, Priceline, Agoda and Hotels.com so you can book your Ibis Surabaya Rajawali reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Rajawali Surabaya Hotel Surabaya
Ibis Surabaya Rajawali Java
Hotel Style:
#8 Business Hotel in Surabaya
#16 Spa Hotel in Surabaya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay