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07/05/2017 07/06/2017
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    Novotel Surabaya Hotel and Suites

    Jln. Ngagel 173-175, Surabaya 60246, Indonesia
    Hotel website
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    Best prices for your stay
    07/05/2017 07/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $52
          $42
          $52
          $42
          $52
          $42
          Traveler (505)
          Room & Suite (132)
          Pool & Beach (50)
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          Overview
          • Excellent15%
          • Very good44%
          • Average24%
          • Poor10%
          • Terrible7%
          Travelers talk about
          “swimming pool” (58 reviews)
          “garden view” (5 reviews)
          “nice garden” (5 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Kitchenette
          Concierge
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Novotel Surabaya Hotel and Suites
          Special Offer: UP TO 30% - EARLY BOOKING
          Hotel deals
          Mercure Surabaya
          658 reviews
          #25 of 134 hotels in Surabaya
           
          Singgasana Hotel Surabaya
          181 reviews
          #33 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #24 of 134 hotels in Surabaya
           
          The Alana Surabaya
          432 reviews
          #9 of 134 hotels in Surabaya
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (869)
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          There are newer reviews for Novotel Surabaya Hotel and Suites See the most recent reviews

          11 - 15 of 869 reviews

          Reviewed May 17, 2017

          Have been coming to this hotel for years... It's truly like a resort in the city. The down side is when there is a wedding .... However the staff especially Pak Banging at front office do a wonderful job welcoming and making people at home.More

          Review collected in partnership with Accorhotels.com
          Thank boghos93
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 3 weeks ago

          Dear boghos93, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback...More

          Reviewed April 30, 2017

          We stay for one night during a wedding party at the pool, the stage are above the pool. Cancelled my swimming time, not sure what kind of stuffs coming to the pool after the party. During 6-9 pm the sound is so loud that the...More

          Thank sbysteve
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded May 4, 2017

          Dear sbysteve, Thank you for staying with Novotel Surabaya Hotel and Suites. We feel grateful that you have taking your time to share with us your valuable feedback. Having read on your feedback, it is with our utmost regrets and sincerest apology that you have...More

          Reviewed April 24, 2017

          I was with my family for vacation, spending for 1 night only. The specious room was renovated, so it become modern hotel. The breakfast was great, with many variation of food and drink. The hotel occupied large pool with surrounding the green garden.More

          Review collected in partnership with Novotel Hotels
          Thank agus_wic_2007
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded April 30, 2017

          Dear agus_wic_2007, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback...More

          Reviewed April 18, 2017

          I've been using the services of this hotel over the years, and it's a convenient place for me to unwind or just get away for a weekend, and service has been fine except for two experiences. The first was last year sometime in June or...More

          Thank justphoebe
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded April 30, 2017

          Dear justphoebe, Thank you for staying with Novotel Surabaya Hotel and Suites. We feel grateful that you have taking your time to share with us your valuable feedback. Having read on your feedback, it is with our utmost regrets and sincerest apology that you have...More

          Reviewed April 13, 2017 via mobile

          Stayed here 3 nights - room is up to standard. Breakfast and lunch are delicious. People are warm and helpful. Male Sauna room is in poor condition. The cold and warm bath plunge areas are smelly. This is the only significantly deficient point,More

          Thank Jack H
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded April 18, 2017

          Dear Mr. Jack H, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that...More

          Mercure Surabaya
          658 reviews
          #25 of 134 hotels in Surabaya
           
          Singgasana Hotel Surabaya
          181 reviews
          #33 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #24 of 134 hotels in Surabaya
           
          The Alana Surabaya
          432 reviews
          #9 of 134 hotels in Surabaya
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Room Service
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Center with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast included
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • $38 - $54 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #20 Luxury Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Kitchenette
          • Number of rooms
          • 209
          • Reservation Options
          • TripAdvisor is proud to partner with ACCOR, Expedia, Hotels.com, Hotwire, Travelocity, Booking.com, Priceline, TripOnline SA, Cancelon, Cheap Tickets and HRS so you can book your Novotel Surabaya Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Novotel Surabaya Hotel Surabaya ,
          • Surabaya Novotel ,
          • Novotel Surabaya Hotel And Suites Java
          Add Photo Photos
          Traveler (505)
          Room & Suite (132)
          Pool & Beach (50)
          Dining (17)
          Hotel & Grounds (302)
          Bathroom (24)
          Family and Play Areas (6)
          Business Center & Event Rooms (4)
          Nearby
          Sponsored by:
          Whiz Prime Hotel Darmo Harapan Surabaya
          42 reviews
          .45 miles away
           
          Hotel Oval
          40 reviews
          .40 miles away
           
          POP! Hotel Diponegoro
          121 reviews
          .43 miles away
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          .26 miles away
           
          Nearby Restaurants
          The Harvest Patissier & Chocolatier
          68 reviews
          .52 miles away
          Rawon Kalkulator
          53 reviews
          .58 miles away
          Janggala Restaurant
          14 reviews
          .01 miles away
          Bebek Tepi Sawah
          5 reviews
          .18 miles away
          Nearby Attractions
          Surabaya Town Square
          435 reviews
          .86 miles away
          Bungkul Park
          668 reviews
          .38 miles away
          Suroboyo Monument
          164 reviews
          .32 miles away
          Surabaya's Zoo
          246 reviews
          .44 miles away
          Questions & AnswersAsk a question
          ratna w
          1.How far is the hotel from the airport and how long it takes? 2. Do you provide bed for baby? Is it free or charged? Thanks
          June 15, 2017|
          Answer Show all 3 answers
          Response from duvilla | Reviewed this property |
          In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
          0
          Votes
          Room Tips
          "Pool terrace room is ok"
          Read review
          "Room extremely comfortable which met all our needs."
          Read review
          "Pool view or Pool terrace rooms are highly recommended"
          Read review
          "Do not stay at the room facing the pool during the function at the pool side"
          Read review
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