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Novotel Surabaya Hotel and Suites

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Rooms
Dec 30Dec 31
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Novotel Surabaya Hotel and Suites is a 4 star hotel conveniently located in the main business district of Surabaya. For business trips and holidays, this hotel is the perfect destination, offering conference facilities, a fitness centre, outdoor pool, tennis courts, activities and Dolfi Kids Club. Our 209 well appointed rooms offer comfort and convenience. Enjoy a meal in our restaurant, or relax and unwind in one of our two bars. This is not just a business hotel, but a holiday resort in the city.
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Property amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Pool
Children Activities (Kid / Family Friendly)
Wheelchair access
Bar/Lounge
Spa
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Quiet
Romantic
HOTEL CLASS
Hotel links
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Special Offer:UP TO 30% - EARLY BOOKING
Hotel deals
Location
Full view
Getting there
Juanda Airport6 mi
Malang Airport44 mi
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Nearby restaurants
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Nearby attractions
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Reviews (983)
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649 results
Traveler rating
94
242
180
78
55
Traveler type
Time of year
LanguageEnglish
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94
242
180
78
55
Show reviews that mention
All reviews swimming pool garden view nice pool spacious room lobby area taxi gym purpose foods
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1 - 5 of 649 reviews
Reviewed 5 days ago via mobile

Good taste At Novotel Surabaya Hotel and Suite. Indonesia menu Today. Ac ok WiFi ok Pudding yummy. Fish menu yummy Pudding only good taste. Meeting with BPJS Ketenagakerjaaan Karimunjawa. Lunch Time. Today.

Date of stay: December 2018
3  Thank davemM8257TK
Hotel's Favorite
Reviewed 4 weeks ago via mobile

Thk. To the F&B and New Stuff! All changings you made, i as an arcor plus platinum with aprox 200 nights a year at arcor groop hotels, i could feel! Fresh cooked food, fresh vegetables; and no flavor enhancers could feel at all dishes i...More

Date of stay: November 2018
Thank PaulJoseph22
Response from Ganjar_Laksmana, Executive Assistant Manager at Novotel Surabaya Hotel and SuitesResponded 2 weeks ago

Dear PaulJoseph22, Thank you very much for your loyalty to Accor Hotels and for taking the time sharing your valuable experience with us. It is a pleasure to receive positive feedback. We will share your review with our team which we believe will serve as...More

Reviewed 1 week ago via mobile

I’ve stayed at Novotel Samator and decided to try Surabaya’s other Novotel property. Samator has newer construction but this hotel has more character and a more “tropical” ambiance. The pool here is much better than Samator but it’s also much dirtier. I saw frogs in...More

Date of stay: December 2018
1  Thank matthewrafat
Reviewed 2 weeks ago

Good Hotel. The room is quite far from the lobby. The Pool is okay but need to be clean since sometimes the pool is filled with flowers from the tree without being cleaned. Some of the room is not soundproof.More

Date of stay: October 2018
Thank errictatimu
Response from Ganjar_Laksmana, Executive Assistant Manager at Novotel Surabaya Hotel and SuitesResponded 2 weeks ago

Dear errictatimu, Thank you very much for your trust to Novotel Surabaya Hotel & Suites and also for taking the time sharing your valuable experience with us. It is a pleasure for us to receive positive feedback. We will share your review with our team...More

Reviewed November 6, 2018

From a far the hotel looks awesome but on a closer look it badly needs an upgrade. The hotel has a very nice architecture, which won several awards, combined with a very green grounds, and very nice staffs. But the facilities are outdated and need...More

Date of stay: November 2018
Thank RahmadD_13
Response from Ganjar_Laksmana, Executive Assistant Manager at Novotel Surabaya Hotel and SuitesResponded 2 weeks ago

Dear Rahmad D, Thank you very much for your trust to Novotel Surabaya Hotel & Suites and for taking the time sharing your valuable experience with us. We are very sorry to learn that your staying experience was not up to your standard. Please accept...More

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Questions & Answers
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ratna w
June 15, 2017|
AnswerShow all 3 answers
Response from duvilla | Reviewed this property |
In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
0
Votes
Room Tips
"Avoid poolside rooms as could be a noisy function going on."
635kevs
Sep 29, 2018
Read review
"Get highest floor facing residential (kampong) is your best bet."
abudih
Aug 31, 2018
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"Hotel isn’t wheel chair friendly. A few steps at the entrance to a lot more to the rooms."
jonjoey
Aug 11, 2018
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"poolside ground floor"
tonygP3105ZN
Jan 1, 2018
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PRICE RANGE
$39 - $54 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel surabaya hotel surabayasurabaya novotel
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
209
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