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Wyndham Surabaya

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Traveler (138)
Room & Suite (37)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Wyndham Surabaya is conveniently located in the heart of central business district Surabaya featuring 292 elegantly appointed spacious rooms and suites, boasting panoramic views of surrounding cityscapes. Comprising over 2,000 sqm of modern function space, the hotel features 9 function rooms for small to medium size meetings, incentives, exhibitions, conferences, and weddings. Bespoke, attentive service by a dedicated team of Meeting and Event specialist ensuring the success of every event. Dining at the hotel is a vibrant culinary experience with an exciting selection of 3 restaurants and bars. Whether you are looking for a casual setting or private dining for two, the hotel’s offerings cater for every discerning palate.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Parking
Room Service
Spa
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Luxury
Business
HOTEL CLASS
Hotel links
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Hotel deals
74Reviews
163Photos
8Q+A
1Room tip
Traveler rating
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Popular mentions
I had 3 days meeting in ballroom on middle of november 2018. The food was awfull. It was not like you stay at 5 star hotel. We should wait longer almost 20 minutes for the lift. Almost all the delegation were complaining about the lift. The hotel has 4 lifts, only two lifts were
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Excellent and friendly service by staff, large comfortable rooms and great central location. I always use this hotel for my trips to Surabaya. I recommend the executive floor as the lounge is perfect for business meetings and working. Thumbs up
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Response from WyndhamSub, General Manager at Wyndham Surabaya
Responded 1 week ago
Dear Mr. Ron, What a great pleasure to receive such a beautiful feedback. Much appreciated and you made us all proud to know we were able to provide you with Excellent Service. Looking forward to welcoming back again, hopefully soon :) Edouard Reizian General Manager
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Walking distance to the mall, 24 hour shop, Mc Donald, KFC, Pizza Hut.You should ask the staff if you wanted to try local food and also walking distance to hotel.If you plan to go for visit Surabaya local interest please refer to staff. They are really knowledgeable. Easy to get
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Review collected in partnership with this hotel
Response from WyndhamSub, General Manager at Wyndham Surabaya
Responded 1 week ago
Dear Daydream56688146479, I would really like to thank you for sharing your feedback, so happy and proud you had such a pleasant experience and that the team of Wyndham Surabaya was there to assist having your stay be comfortable and enjoyable. Looking forward to welcoming you back soon. Edouard Reizian General Manager
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I have a nice two-night stay in Wyndham Surabaya where I have an exhibition to do in the exhibition hall near the hotel. Overall, the room was spacious and clean. The bed was excellent and breakfast was good. Just don't like the carpet in the room. But the staffs were all
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Response from WyndhamSub, General Manager at Wyndham Surabaya
Responded Jan 9, 2019
Hello Imanhidajat, What a great pleasure to receive such positive feedback, I am so glad you enjoyed your stay with us and much appreciate the time to share your thoughts. Looking forward to welcoming you one again and till then, wish you all the best. Edouard Reizian General Manager gm@wyndhamsurabaya.com
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+2
The room is big and I enjoyed a set of working furniture, I trained at gym... big enough and lot of dumbbells and weight-training machines, they also have a lot of cardio machines. Breakfast was average, not as good as five stars hotel breakfast standard that i expected. I
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Response from WyndhamSub, General Manager at Wyndham Surabaya
Responded Jan 9, 2019
Hello 374bangb, What a great pleasure to receive such positive feedback, I am so glad you enjoyed your stay with us and much appreciate the time to share your thoughts. Well noted on the breakfast comments and hope we can get further information on what you would expect so that we can work on improving it. Looking forward to welcoming you one again and till then, wish you all the best and Good Workouts 💪 💪 💪 Edouard Reizian General Manager gm@wyndhamsurabaya.com
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Wah saya kurang tahu. Karena itu adalah kebijaksanaan pihak hotel. Coba saja anda langsung menanyakannya ke Wyndham Sby Hotel. Silahkan.
0 votes
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By Request bisa .. Jam 12an Atau ntip barang aja di conquere
0 votes
Dear Mr. Saharudin, thank you for submitting your comment into our attention. Rest assure we will do our utmost to give you the best experience during your stay with us. In regards to your questions, we are delighted to inform that our hotel located conveniently in the city center and close to all major city interests, including one of the biggest plaza in Surabaya which can be reach by 5 minutes walking distance. Our hotel provides shuttle to and from the plaza on certain schedule. Mr. Saharudin, we are looking forward to welcoming you at Pullman Surabaya City Centre, and don't hesitate to drop any further inquiries should you need anything. Sincerely, Management
1 vote
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"We were not satisfied with either of the rooms we occupied"
PRICE RANGE
$48 - $67 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Pullman Surabaya City Centre
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
292
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