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Pullman Surabaya City Centre

Jl Basuki Rahmat No 67-73, Surabaya 60271, Indonesia (Formerly Meritus Surabaya City Centre)
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Pullman Surabaya City Centre
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437 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Gold Coast
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Most 5 star properties are good....they have to be BUT the thing that really makes the difference is the staff! I have to say that the Pullman Staff in Surabaya are wonderful. Really going out of their way to assist and their friendliness just seems to come naturally. I have stayed at this hotel about 6 time now and look... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Nick P
Jakarta
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

It is a good hotel in good location. Check in and check out are fast. The staff are nice. The room is clean and good. Near to shopping centre Tunjungan Plaza. Breakfast should be improved for 5 star hotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ning378
Surabaya
Level Contributor
22 reviews
16 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

I stay at this hotel for business. When i came front the lobby it same with other 5 star hotel, the security is secured. The check-in is very smooth, not to long and not to short. Its standart. I get non smooking room, it clean and good, but not to big... But one thing that not satisfied is for the... More 

Helpful?
Thank gazali2016
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

They gave me the Best Valentine decoration as a surprise gift from my love one. The room was full of roses in almost every spot in my room. Great place with the beautiful swimming pool view. I love it.

Helpful?
Thank gloungek
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was not too bad. The hotel looks pretty old from the outside. Their rooms were pretty decent apart from the pillows. I could be expecting too much though. Breakfast was delightful. Kudos to the chefs in Pullman.

Helpful?
Thank Xy N
Dubai
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

spent one night on the hotel. The room was large and the bed good Had the Iftar buffet which was cheap at 15 USD - not the best, but reasonable. Breakfast was mainly local, but they had few Western style dishes and lots of good fresh juice.

Helpful?
Thank Skovmose
Jakarta
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for 1 night last week for business trip. The hotel room is clean, and quite cozy with the view of Surabaya city :) Love the ambience. Having dinner and breakfast with various menu to choose from. Located in centre of Surabaya, walking distance from mall.

Helpful?
Thank Indrasantoso
Semarang, Indonesia
Level Contributor
293 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would like to share my experience in staying at Pullman Surabaya City Centre during the last two days in year 2015. Although we requested early check-in but we did arrive in the hotel approx. 10:00 am that morning. Check-in was prompt and efficient and within 10 minutes, both of me and my wife entered our room in 20 something... More 

Helpful?
Thank Bambang S
elcosmopolitano
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is very conveniently located in the business district. The rooms are comfortable and clean but the hotel is quite run down overall. Breakfast has little variety. The value for money is quite reasonable.

Helpful?
Thank elcosmopolitano
Jakarta, Indonesia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2016

i was stay 1 night at room 932 with swimming pool view. it was good for day but not at night since the lights from the pool directed to my room. lights in the corridors is low. the towels is big, it almost covered me from chest to toe. room space is big and have directors chair. food for room... More 

Helpful?
Thank Liza E
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Pullman Surabaya City Centre is located on Surabaya's most prominent address along the Jalan Basuki Rahmat Boulevard, the heart of city's financial center and just few minutes away from Tunjungan Plaza, Surabaya's biggest shopping mall. Ballrooms and other function rooms are also available to host meetings and conferences. ... more   less 

Additional Information about Pullman Surabaya City Centre

Address: Jl Basuki Rahmat No 67-73, Surabaya 60271, Indonesia (Formerly Meritus Surabaya City Centre)
Location: Indonesia > Java > East Java > Surabaya
Price Range: $62 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Surabaya City Centre 4.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Pullman Surabaya City Centre Java
Hotel Style:
#7 Family Hotel in Surabaya
#16 Luxury Hotel in Surabaya
#18 Spa Hotel in Surabaya
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