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Hotel Santika Jemursari

Jl. Jemursari No. 258, Surabaya 60237, Indonesia
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103 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Sidoarjo, Indonesia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel located at jemursari just ask the taxi driver they already know the hotel because it's one of the famous hotel in surabaya,its 3 star hotel with swimming pool,big bed,the room are so clean and neat,and a lot of choice for breakfast available

Thank Razak Y
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Bapak Razak Y Warmest greeting from Hotel Santika Jemursari Surabaya. Thank you for sharing your experience during your stay. Your positive feedback on our service and facilities is much appreciated. I will use this feedback to share with the Team, in order for us to improve on our services. Thank you for sharing this review and we look forward... More 

Jakarta, Indonesia
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 3, 2016

i stay for a night for my business trip, i take the executive room cause i need a desk as my remote office. the room big enough with a simple shower room and a simple working desk but i feel plain and the one that make me uncomfortable the room was not sound proof, i can hear the tv sound... More 

Thank dodik_Mahardika
Petaling Jaya, Malaysia
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 29, 2016

Stayed 4 nights and what a pleasant surprise considering its a 3 star. The rooms are clean and basic but the service is good. Smiles all around. Comes with breakfast and what lovely food. Good spread and delicious. They care for the little things. The Chef comes out and greets everyone and asks if he can personally make the pancakes... More 

Thank Jayakaran M
IDarmawan, General Manager at Hotel Santika Jemursari, responded to this review

Dear Jayakaran M, Thank you for taking time to write a review of your recent stay at Hotel Santika Jemursari Surabaya. It truly warms our heart to know that our rooms, service, and breakfast and especially our colleagues’ service have made a good impression on you. Your compliment is appreciated and truly motivating our team to keep presenting guests with... More 

Singapore, Singapore
Level Contributor
204 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed April 23, 2016

I stayed here for one night whilst on a business trip. The rooms are "austere" ! by this i mean "plain, simple, basic, functional, modest, unadorned, undecorated". the rooms are very simple and basic. the bed is firm. the aircon works and there is hot water. you do however here every noise from every adjoining room and come 5am as... More 

Thank Darren W
IDarmawan, General Manager at Hotel Santika Jemursari, responded to this review

Dear Darren W, Thank you for taking time to write a review of your recent stay at Hotel Santika Jemursari Surabaya. We strive to upgrade our facilities and its surrounding for the comfort of our guests. We have also taken note of your observation and will use it for our improvement. However, we regret that we were unable to meet... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 24, 2016 via mobile

Bcoz i stayed here just for business trip, so i don't mind for the simplicity of their room, and i give 4 for the rate of the cleanliness and cozy bed. I do appreciate for their humble hospitality esp in laundry and breakfast service, keep this spirit on !!

2 Thank Anita H
Jakarta, Indonesia
Level Contributor
146 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 23, 2016 via mobile

I stayed there for 4 night business trip. When i checked in, i must wait for long time because 2 receptionists were busy, 1 served other customer, 1 was busy answering phone. They were unfriendly, no smile at all...OMG... The room is neat, clean. The TV should be better in at least 42". The hot water sometimes doesn't work properly.... More 

Thank Mudofir H

Travelers are raving about these Surabaya hotels

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 23, 2015 via mobile

Stayed here for 2 nights for business trip. The staff handled my package (that i sent few days prior my arrival well). The room is small (twin bed) but quite clean. Toiletries quite complete. Location quite far from city center so we have to use taxi a lot. No swimming pool and small parking lot. They have gym though i... More 

Thank Rima N
Bali, Indonesia
1 review
1 of 5 stars Reviewed November 16, 2015 via mobile

Check in, Friday 13/11/15 Check out, Sunday 15/11/15 Room 636 Stayed with my mom and brother for the 1st night, then my father came for the second night. Check in was smooth...PAID for room, extra bed and deposit (400.000) STRAIGHT away because I wouldn't be there at the check out time with my parents. FYI, my parents are NOT frequent... More 

Thank Sofia996
Fishkill, New York
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed October 14, 2015

I was here for a few days only with my friend, the hotel is really nice, breakfast is great. When my friend needed a hospital trip for something minor they had a car ready within minutes. There is no pool but there is a small gym. All we need is a place for cardio so we are ok with that.... More 

1 Thank Ben P
Singapore, Singapore
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 9, 2015

Stayed from 02 Aug to 08 Aug 2015. Overall experience for this hotel is good, check in is fast, clean and comfortable king size bed. Buffet breakfast with lots of variety to choose. Bad point about this hotel, it does not have a pool and gym, only one small room with 3 running equipment.

1 Thank Ap_cZ
Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

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Room/Suite (18)
Bathroom (5)
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Management photos: Courtesy of the property manager

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Room/Suite (1)
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  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Santika Jemursari is the ideal base from which to explore the city and surrounding districts. Situated a short stroll from Rungkut Industri Estate, where many national and international companies have factories and offices, and within walking distance of the city's main malls and hypermart, the hotel is also within easy reach of tourist attractions such as the city's famous zoo and the Heroes Monument, as well as the Grand Mosque, the Chinese-style Cheng Ho Mosque and the unique House of Sampoerna cigarette museum. Sightseeing tours of spectacular Mount Bromo can also be arranged. ... more   less 

Additional Information about Hotel Santika Jemursari

Address: Jl. Jemursari No. 258, Surabaya 60237, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range: $43 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Santika Jemursari 3.5*
Number of rooms: 105
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Also Known As:
Hotel Santika Jemursari Surabaya, Java
Hotel Style:
#12 Business Hotel in Surabaya
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