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Hotel Utami

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Jl. Raya Juanda - Airport, Surabaya, Indonesia
Ratings and reviews
#116 of 144 Hotels in Surabaya
  • Excellent4%
  • Very good16%
  • Average52%
  • Poor20%
  • Terrible8%
Oct 28, 2017
“5 stars hotel service”
May 16, 2016
“Not recommended”
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What's included
Free Wifi
Air Conditioning
Restaurant
Room Service
Family Rooms
Concierge
Laundry Service
3 Star Hotel
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Location and contact
Jl. Raya Juanda - Airport, Surabaya, Indonesia
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Reviews (24)
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1 - 5 of 11 reviews
Reviewed October 28, 2017

Good hotel, a little bit old building but the service is super good and worth the money, the breakfast is quite good, and it is locate near to the airport, very good to stay here and I would recommend it to my colleagues back in...More

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Thank andi_krisnantono
Reviewed May 16, 2016

I stayed in room no 316 for 4N. The AC didnt work welll neither did the shower. The light in the room was not very bright even I had to make phone call to turn it on. The only good things was the location close...More

Thank Umi Rukailah S
Reviewed March 29, 2016

The room I stayed at was equipped with two single beds. It was clean, cozy and comfortable, but it seems like the wall is too thin, I could hear people talking next door and in the hallway. The amenities were standard, the ac was ok,...More

Thank Chitten_U
Reviewed September 9, 2015 via mobile

I stayed in the executive room, the room are quiet big with lots of big furniture inside, the air conditioner is ok, but the shower is almost unusable due to its height, its uncomfortable to use the shower, inside the room the phone signal is...More

Thank Ashri H
Reviewed August 19, 2015

I was here because I have flight early in the morning. It's very nice, cozy, comfortable. I paid more for 3 beds in a room, but I didn't have any other option because I live out of town. Always call first before check-in.. It's not...More

1  Thank Dwi W
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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Hotel class
Room types
Family Rooms
Details
Hotel class
Room types
Family Rooms
Questions & Answers
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Posting guidelines
Room Tips
"Lots of convention are being held here. Avoid rooms near the elevator. It's noisy."
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"rooms with three beds is really large and comfortable"
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"Ask the reception counter for recommendations"
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