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Hotel Utami

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Hotel Utami
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19 Reviews from our TripAdvisor Community

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Showing 10: English reviews
East Java, Indonesia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 16, 2016

I stayed in room no 316 for 4N. The AC didnt work welll neither did the shower. The light in the room was not very bright even I had to make phone call to turn it on. The only good things was the location close to the airport

Helpful?
Thank Umi Rukailah S
Manado
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 29, 2016

The room I stayed at was equipped with two single beds. It was clean, cozy and comfortable, but it seems like the wall is too thin, I could hear people talking next door and in the hallway. The amenities were standard, the ac was ok, and the tv only have local channels, but the WiFi was SUPERB! It was blazing... More 

Helpful?
Thank Chitten_U
1 review
2 of 5 stars Reviewed September 9, 2015 via mobile

I stayed in the executive room, the room are quiet big with lots of big furniture inside, the air conditioner is ok, but the shower is almost unusable due to its height, its uncomfortable to use the shower, inside the room the phone signal is so low,the room is dark since no direct sunlight entering the room, the bed are... More 

Helpful?
Thank Ashri H

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Malang, Indonesia
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 19, 2015

I was here because I have flight early in the morning. It's very nice, cozy, comfortable. I paid more for 3 beds in a room, but I didn't have any other option because I live out of town. Always call first before check-in.. It's not that easy to find a place to stay in the last minute.

Helpful?
1 Thank Dwi W
Miri, Malaysia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 14, 2014

We booked a junior executive room, planned to stay here as it is close to the airport for our early departure the next day and from the photograph of hotel as advertised looks cool. Taxi fare from airport to hotel is 50k. The hotel lobby is offset to the left, so you have to look for it. No air-conditioning or... More 

Helpful?
Thank Eng Wee C
Tel Aviv, Israel
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 3, 2013

We stayed here for 1 night. It is approximately 20minutes away from the airport. This hotel was old, smelled bad, and pretty much disgusting. The rooms are run down and have an odd smell to them. The bath towels that are provided are the size of a face towel. The wi-fi only works at the lobby and even there it... More 

Helpful?
Thank Lee-or B
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 25, 2013 via mobile

I stayed here just for one night. Nothing special with this hotel except its location is near from Juanda Airport. I dissapointed with the convention hall facilities. There is no stage at all, has bad sound, and poor lighting. But the food is fine, many good indonesian cuisine.

Helpful?
Thank bellabasuki
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 23, 2012

Like other reviewers have noted, the best part of this place is the location close to the airport. Only a short drive & 40,000-50,000 rupiah cab fare. The other pro was a surprisingly good Indonesian breakfast - rice, curry, tempeh, fruit, noodles, vegetables, and meat. The cons - we had reserved a room with two beds and we got only... More 

Helpful?
1 Thank Giathreedog
Karlskrona, Sweden
Level Contributor
112 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed April 23, 2012

It is close-ish to the airport. It does have that going for it. But as two friends traveling together it was disappointing that they didn't have the two twin beds we requested when we made the reservations. We ended up sharing a king bed. But the semen (or other whitish substance of unknown origin) stained cover on the bed had... More 

Helpful?
3 Thank Akingfisher
Paris, France
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed January 30, 2012

There's one good point about Hotel Utami: it is very close to the Surabaya airport. Honestly, the place is ok for a one night stay, the place was clean, nothing totally unacceptable like bugs or such. But it should also be noted that we didn't have hot water in the shower, breakfast tasted pretty bad and staff was not especially... More 

Helpful?
6 Thank DomTC
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge

Additional Information about Hotel Utami

Address: Jl. Raya Juanda - Airport, Surabaya, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range: $23 - $25 (Based on Average Rates for a Standard Room)
Number of rooms: 92
Reservation Options:
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Also Known As:
Hotel Utami Surabaya, Java
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