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favehotel MEX Surabaya

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favehotel MEX Surabaya
favehotel MEX Surabaya
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373 Reviews from our TripAdvisor Community

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Showing 209: English reviews
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, strategic location and surrounded by 4 pokestop areas . The hotel also located near the biggest shopping mall at Surabaya. Easy to find good food near the hotel . Easy to find general taxy or uber taxy

Review collected in partnership with this hotel

Helpful?
Thank Dekytetradiono
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Only had a room for a few hours before getting picked up for the mount Bromo trip, however, it was a nice surprise. The room was nicely decorated and the shower was brilliant. The room was clean and tidy and the bed really comfortable. Would defiantly recommend, though I can't really comment on location as was only there for a... More 

Helpful?
Thank Hayley M
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Hayley M, Warm greetings from fave MEX Hotel Surabaya ! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. We wish to see you again for your next staying in the near future. Best Regards, Malpin Pagau... More 

Surabaya
1 review
3 of 5 stars Reviewed 1 week ago

Near Tunjungan Plaza of Surabaya. Breakfast so standard and not many options to eat. The room very clean and comfortable but no windows. Television is good, a lot of channels to watch. Summary is worthed with the price

Review collected in partnership with this hotel

Helpful?
Thank januichi
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Januichi Thank you for choosing us during your business travel. We really thank you for your good valued feedback, However, We have also take a note of your constructive feedback. Best regards, Malpin Pagau Front Office Manager More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I checked in before the check in time. I came around 12 and surprisingly the receptionist generously gave me the room! So I didn't need to wait up until 2 pm sitting in the lobby. The room was fair. I paid more for the bfast. I couldn't say that the bfast was perfect. Need to improve for the bfast food... More 

Helpful?
Thank Novella_Aulia
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Novella Aulia, Thank you very much for staying with us and also bringing us this good review, we are very pleased to be in your choice. We always do our best to meet our guest need, however some may not fit our service and we apology for this, and of course we will take all actions necessary to improve... More 

Petaling Jaya, Malaysia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is very near to Tunjungan mall (biggest mall in Surabaya with lots of shops and eateries), just 5 mins walk only. Got KFC and McD nearby too. This is a very new hotel. Rooms are very clean and cozy. I highly recommend their in room massage service! They still have not set up a center for massage yet so... More 

Helpful?
Thank Jhu3y
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Jhu3y, Thank you for your feedback on your recent stay with us, We appreciate your positive feedback and Love to hear that our services and facilities have meet your expectation. I will be passing your fantastic feedback to all of out team and We hope we can continue giving a memorable experience for your next visit. Regards, Malpin Pagau... More 

Frankston, Australia
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and comfortable room with lovely view out to the hills. Air con, tv, drinking water, clean and comfortable bed. Bathroom clean and well equipped. Great smorgasbord breakfast in restaurant on ground floor. Taxi rank outside. Would stay there again. English spoken, friendly staff.

Helpful?
Thank mjoyc48
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Mjoyc, Warm greetings from fave MEX Hotel Surabaya ! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. We wish to see you again for your next staying in the near future. Best Regards, Malpin Pagau Front... More 

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 24, 2016

Very strategic location at the middle of Surabaya Downtown, you just have to walk on foot to Tunjungan Plaza Shopping Center and fully option of culinary nearby. Nice, clean and comfort room, very satisfied, it's worthed.

Helpful?
Thank Stefani S
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Stefani S, Warm greetings from fave MEX Hotel Surabaya ! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. We wish to see you again for your next staying in the near future. Best Regards, Malpin Pagau... More 

Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 11, 2016

Best location in the heart of Surabaya city. It was my 3rd time stay in this hotel. Last week was ok, even there was a small accident in the evening. Our room was suddenly black out, no electricity. But they immediately fixed the problems within few minutes. Because of this, our television was also affected, but they also fixed and... More 

Helpful?
Thank Raditz K
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Raditz K, Thank you for choosing us during your business travel. We really thank you for your good valued feedback, However, We have also take a note of your constructive feedback about Electricity and breakfast. Best regards, Malpin Pagau Front Office Manager More 

Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 3, 2016 via mobile

Stayed here on weekend for 2 nights for the 2nd time. The only complain i have is : On my first review i stated that they didnt have room service menu inside the room and it also happened again during my 2nd visit, so i made a call to the receptionist and they told me to call to the restaurant... More 

Helpful?
Thank IrmaGrace
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Irma Grace, Thank you for choosing fave Mex Hotel Surabaya as place to stay, on behalf on Management please accept our sincere apologies for the inconvenience you may have experienced, We regret to hear that your experience did not meet your expectation. We will address your concern in regards to our team for further review and we will take... More 

Medan
1 review
4 of 5 stars Reviewed June 14, 2016

I stayed a night at superior twin room. It's a nice room with clean bathroom. The staffs are kind. The room is quite small but the price is fair enough. The room's wallpaper is nice. The hotel is very close to Tunjungan Plaza shopping centre. Just a few minutes walking. There are nice cafe across hotel.

Review collected in partnership with this hotel

Helpful?
Thank EvaYamin
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Eva Yamin, Firstly, we would like to thank you for taking the time to review us on TripAdvisor. Guest feedback is very important to us and greatly appreciated by all of our team member. We are delighted that you had such a pleasant and enjoyable stay with us, The room was nice and clean, Staff are kind and close... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
78 stylish room.in the heart of Surabaya’s just a short stroll of Tunjungan Plaza. ... more   less 

Additional Information about favehotel MEX Surabaya

Address: Jln. Pregolan 1-5 | Mex Building, Surabaya 60262, Indonesia (Formerly Fave Hotel Surabaya)
Location: Indonesia > Java > East Java > Surabaya
Price Range: $25 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — favehotel MEX Surabaya 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Favehotel MEX Surabaya Java
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