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favehotel MEX Surabaya

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favehotel MEX Surabaya
favehotel MEX Surabaya
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380 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

The hotel location is good. Near tunjungan plaza, near to local foods streets seller, near to public transport... near to amenities ie Indomaret. Hotel was very clean.. security was good, all access to the floor was locked with glasses and access card.. I give 5 star to the receptionist.. they are so welcoming... they smile a lot and very friendly... More 

Review collected in partnership with this hotel

Helpful?
Thank shahkhirsaadm
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Mr. Shahkhirsaadm, Thank you so much for your kind review on this sites. Happy to read that our staff Novi and Yudi has deliver a great service to you, I believe this will encourage the rest of the staff to done such great things to the guest. Apart from that glad to know that you also enjoying the atmosphere,... More 

Jakarta
Level Contributor
95 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very near to Tunjungan Plaza, an ideal place for a business trip. The rooms are small but clean. The breakfast's not much but edible, there were water dispensers everywhere, and they have vending machines for when you have nighttime cravings. All in all, an ok place to stay for a short visit

Helpful?
Thank Elsa D
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Elsa D, Thank you for spending a few minutes of your busy time to write us a review. We appreciate your valuable feedback, as it is only through such constructive comments that we are able to monitor and improve the operations our Hotel and to provide better facilities and services to our guests. We look forward to have another... More 

Jakarta, Indonesia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Everything ok but can be improved. The wallpapers start to deteriorate, aircon and exhaust must be cleaned. Internet a bit slow. Breakfast room a bit gloomy. The staffs service was very good though. The noodle and chicken was quite nice. I still don't like the background picture in the room where showing a person.

Review collected in partnership with this hotel

Helpful?
Thank Yudi_Lukman
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Yudi Lukman, Thank you for your review following your recent stay experience at fave hotel Mex Surabaya. We are very concerned that you have to experience a situation which is below your expectations. Each and every point in your feedback is being reviewed and action plan put in place to make improvements. Please accept our sincere apologies for the... More 

Semarang
1 review
4 of 5 stars Reviewed 3 weeks ago

Will be staying here again if i ever go to surabaya. Cozy. Near to all city attractions. But the breakfast menu is not so good. So so food. So better u book room only and buy ur breakfast else where. The air conditioner can be too cold. U have to call front desknif u want hairdryer but that's fine. The... More 

Helpful?
Thank rzkyndprdn
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Rzkyndprdn, Warmest greeting from fave hotel Mex Surabaya, Your feedback is truly valued and I would like to thank you for sharing your experience with us. Please accept my apology regarding our facilities and service, I have shared your thought with our team for review and improvement. Once again, thank you for your constructive comments. We genuinely hope to... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 25, 2016

Nice hotel, strategic location and surrounded by 4 pokestop areas . The hotel also located near the biggest shopping mall at Surabaya. Easy to find good food near the hotel . Easy to find general taxy or uber taxy

Review collected in partnership with this hotel

Helpful?
Thank Dekytetradiono
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Deky Tetradiono, Warm greetings from fave MEX Hotel Surabaya ! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. We wish to see you again for your next staying in the near future. Best Regards, Malpin Pagau... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 18, 2016 via mobile

Only had a room for a few hours before getting picked up for the mount Bromo trip, however, it was a nice surprise. The room was nicely decorated and the shower was brilliant. The room was clean and tidy and the bed really comfortable. Would defiantly recommend, though I can't really comment on location as was only there for a... More 

Helpful?
Thank Hayley M
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Hayley M, Warm greetings from fave MEX Hotel Surabaya ! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. We wish to see you again for your next staying in the near future. Best Regards, Malpin Pagau... More 

Surabaya
1 review
3 of 5 stars Reviewed August 17, 2016

Near Tunjungan Plaza of Surabaya. Breakfast so standard and not many options to eat. The room very clean and comfortable but no windows. Television is good, a lot of channels to watch. Summary is worthed with the price

Review collected in partnership with this hotel

Helpful?
Thank januichi
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Januichi Thank you for choosing us during your business travel. We really thank you for your good valued feedback, However, We have also take a note of your constructive feedback. Best regards, Malpin Pagau Front Office Manager More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 16, 2016 via mobile

I checked in before the check in time. I came around 12 and surprisingly the receptionist generously gave me the room! So I didn't need to wait up until 2 pm sitting in the lobby. The room was fair. I paid more for the bfast. I couldn't say that the bfast was perfect. Need to improve for the bfast food... More 

Helpful?
Thank Novella_Aulia
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Novella Aulia, Thank you very much for staying with us and also bringing us this good review, we are very pleased to be in your choice. We always do our best to meet our guest need, however some may not fit our service and we apology for this, and of course we will take all actions necessary to improve... More 

Petaling Jaya, Malaysia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 3, 2016 via mobile

Hotel is very near to Tunjungan mall (biggest mall in Surabaya with lots of shops and eateries), just 5 mins walk only. Got KFC and McD nearby too. This is a very new hotel. Rooms are very clean and cozy. I highly recommend their in room massage service! They still have not set up a center for massage yet so... More 

Helpful?
Thank Jhu3y
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Jhu3y, Thank you for your feedback on your recent stay with us, We appreciate your positive feedback and Love to hear that our services and facilities have meet your expectation. I will be passing your fantastic feedback to all of out team and We hope we can continue giving a memorable experience for your next visit. Regards, Malpin Pagau... More 

Frankston, Australia
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 1, 2016

Clean and comfortable room with lovely view out to the hills. Air con, tv, drinking water, clean and comfortable bed. Bathroom clean and well equipped. Great smorgasbord breakfast in restaurant on ground floor. Taxi rank outside. Would stay there again. English spoken, friendly staff.

Helpful?
Thank mjoyc48
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Mjoyc, Warm greetings from fave MEX Hotel Surabaya ! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. We wish to see you again for your next staying in the near future. Best Regards, Malpin Pagau Front... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
78 stylish room.in the heart of Surabaya’s just a short stroll of Tunjungan Plaza. ... more   less 

Additional Information about favehotel MEX Surabaya

Address: Jln. Pregolan 1-5 | Mex Building, Surabaya 60262, Indonesia (Formerly Fave Hotel Surabaya)
Location: Indonesia > Java > East Java > Surabaya
Price Range: $24 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — favehotel MEX Surabaya 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Favehotel MEX Surabaya Java
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