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Family Guest House

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Traveler (26)
Room & Suite (10)
Dining (3)
Ratings and reviews
  • Excellent24%
  • Very good42%
  • Average32%
  • Poor2%
  • Terrible0%
May 26, 2016
“No english, run down room, uninterested staff”
Nov 8, 2015
“Good location, quiet place”
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Business Center
Laundry Service
Pool
Room Service
Fitness center
2 Star Hotel
A guest house with homy service. Free coffee and tea all day long, blazing speed internet connection, air conditioned room with hot water shower, clean crisp bed sheet in spacious room with window.
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Location and contact
Jln. Gubeng Kertajaya no. 15 | Masuk Dari Bank Ganesha Kertajaya, Surabaya 60281, Indonesia
4.5 miles to Juanda Airport
20 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (37)
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1 - 5 of 21 reviews
Reviewed May 26, 2016 via mobile

This place has nothing to do anymore with Family. Uninterested staff at the desk who are not willing to help. The room was loosing paint everywhere and the window view had bricks and plastic bottles everywhere. Breakfast was ok but they tried to charge 50.000...More

Thank Giel S
Reviewed November 8, 2015

The Guesthouse is in a smaal side road from Jl Kertajaya. If you are on Jl Kertajaya, coming from Jl Menur, than it's the second road on your left. Family Guest House is indicated. There are rooms with a kingsize bed and twin rooms. Bathroom...More

Thank LouenStephan
Reviewed September 23, 2014 via mobile

We recently stayed for 2 nights at Family Guesthouse. The staff are all lovely. As previous reviews have stated, the staff don't speak much English so communication can be a little problematic but they will all help as much as they can. We were always...More

2  Thank Karianne D
Reviewed September 1, 2014 via mobile

Although we didn't like Surabaya itself very much, this guest house was an excellent place to stay. Clean rooms, basic but good enough breakfast and friendly staff. The only thing is that it is located quite a bit outside the old town centre (20 minutes...More

1  Thank Judith B
Reviewed November 28, 2013 via mobile

I had two times in this place. The price wasn't too expensive, and the room is good for take some rest. Toilet also good. Big enough for me. The minus was it placed at housing. So I need more time to find it. And it...More

1  Thank Gusti A
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Breakfast included
Business Center with Internet Access
Laundry Service
Children Activities (Kid / Family Friendly)
Free Parking
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$15 - $17 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
$15 - $17 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
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Traveler (26)
Room & Suite (10)
Dining (3)
Questions & Answers
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Room Tips
"It's slightly nicer to be on the first floor, more convenient for the restaurant, and according to the..."
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"Not much difference in the rooms since they are mainly located on the first floor - walk up the stairs from..."
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"If you want wifi in your room, choose to be near to reception area"
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"Make sure to ask for one with natural daylight...I didn't like our room that totally in darkness day and..."
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