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Family Guest House

Jln. Gubeng Kertajaya no. 15 Masuk Dari Bank Ganesha Kertajaya, Surabaya 60281 Indonesia
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Traveler (26)
Room & Suite (10)
Dining (3)


#6 of 187 B&Bs / Inns in Surabaya
A guest house with homy service. Free coffee and tea all day long, blazing speed internet connection, air conditioned room with hot water shower, clean crisp bed sheet in spacious room with window.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Fax / photocopying
Non-smoking hotel
Parking garage
Bar / lounge
Coffee shop
24-hour front desk
Laundry service
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Room features
Air conditioning
Bottled water
Wake-up service / alarm clock
Bath / shower
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
English, Indonesian
37Reviews1Q+A5Room tips
Traveler rating
  • 9
  • 15
  • 12
  • 1
  • 0
Time of year
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  • English
Giel S wrote a review May 2016
7 contributions6 helpful votes
This place has nothing to do anymore with Family. Uninterested staff at the desk who are not willing to help. The room was loosing paint everywhere and the window view had bricks and plastic bottles everywhere. Breakfast was ok but they tried to charge 50.000 for a broken small plate. No way we paid
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Date of stay: May 2016Trip type: Traveled with family
LouenStephan wrote a review Nov 2015
Ghent, Belgium1,662 contributions302 helpful votes
The Guesthouse is in a smaal side road from Jl Kertajaya. If you are on Jl Kertajaya, coming from Jl Menur, than it's the second road on your left. Family Guest House is indicated. There are rooms with a kingsize bed and twin rooms. Bathroom with cold and warm water. Walls and doors need repainting. Airco, wifi and breakfast included. The owner speaks English, the staff dont speak,neither understand English. The owner will help as much as possible to make the stay unforgettable. There is free parkplace, if you are by car. There is also the whole day free coffee or tea. If you need cheap food, go at the Kertajaya to the left and at the traaffic lights again left. For more expensive food, go at the Kertajaga to the right and at the traffic lights, cross the street. In the Mc Donalsrood are plenty of restaurants
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Date of stay: November 2015
Trip type: Traveled as a couple
Karianne D wrote a review Sep 2014
177 contributions131 helpful votes
We recently stayed for 2 nights at Family Guesthouse. The staff are all lovely. As previous reviews have stated, the staff don't speak much English so communication can be a little problematic but they will all help as much as they can. We were always greeted with a smile by the two guys at reception and the girls who served us a breakfast were always happy and polite. The rooms are clean and comfortable and the WiFi worked well while we were there. The only problem we had is that some of the breakfast tables are situated in the corridor of the second floor, just outside the bedrooms. On our first morning, we were woken very early by a family with young children having breakfast and causing a lot of noise. However, our second morning was nice and quiet so I think we were just unlucky for the first night.
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Date of stay: September 2014Trip type: Traveled as a couple
Judith B wrote a review Sep 2014
Leuven65 contributions19 helpful votes
Although we didn't like Surabaya itself very much, this guest house was an excellent place to stay. Clean rooms, basic but good enough breakfast and friendly staff. The only thing is that it is located quite a bit outside the old town centre (20 minutes by cab for about 40 000 IDR).
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Date of stay: September 2014Trip type: Traveled as a couple
Gusti A wrote a review Nov 2013
Yogyakarta Region, Indonesia2 contributions2 helpful votes
I had two times in this place. The price wasn't too expensive, and the room is good for take some rest. Toilet also good. Big enough for me. The minus was it placed at housing. So I need more time to find it. And it needs more car parking area. 'cause in the weekend parking area is full. So I have to park outside the building. But overall it's really good place to stay. Recommended!
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Date of stay: November 2013Trip type: Traveled with friends
$13 - $13 (Based on Average Rates for a Standard Room)
family guest house hotel surabaya
IndonesiaJavaEast JavaSurabaya
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Frequently Asked Questions about Family Guest House
Which popular attractions are close to Family Guest House?
Nearby attractions include Bungkul Park (0.7 miles), Monkasel (Submarine Monument) (0.3 miles), and Mirota Batik (0.3 miles).
What are some of the property amenities at Family Guest House?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Family Guest House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Family Guest House?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Family Guest House?
Conveniently located restaurants include Seventeen Skyview Resto & Lounge, De Soematra 1910, and Domicile Kitchen & Lounge.
Which languages are spoken by the staff at Family Guest House?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Family Guest House?
Many travelers enjoy visiting Ex. De Javasche Bank Soerabaia (3.0 miles), Balai Pemuda (0.9 miles), and Klenteng Hong Tiek Hian (2.8 miles).